Cannot turn off the issue of jam and paper cartridge (both at the same time)
I have a HP Officejet 8600, running on a wireless home network. The printer will not work. We get two messages. 1. Introduction to jam, and I'm going through all the steps to clear paper, including the search for pieces of paper, as well as any leaves. I found no paper, whole or in part anywhere in the printer. 2. at this point, I get a message that I have a problem with a printer (of ink, installed correctly, etc.) cartridge. Simply replace us all cartridges, so I know that we are not out of ink. However, when I opened the door to the area of printer cartridge, the cartridge does not move where I can check it out. There's just right. So I'm "stuck". I don't know how to get the cartridge door to roll over so I can check! I turned off the computer several times and tried to reset things, but nothing seems to work. Any suggestions?
Followed - I turned off the printer. Then opened the cartridge and reaches into the printer access door. Without moving the cartridge door, I pressed each cartridge to make sure it was placed correctly. Then, shut the door and back running the printer. The printer seems to start correctly. I then opened the door, the door-cartridge moved where I could access them normally. I double checked that each cartridge is installed and closed the door.
At this point, everything seems to work properly.
Tags: HP Printers
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