cannot update certain applications for 2015
I can't upgrade first, After Effects, Illustrator or design to the 2015 version. I can also install Photoshop 2015. The update/install downloads for 40%, then extracts and then crashes. Whenever this error
Exit code: 15
Please see specific errors below for troubleshooting. For example, the ERROR:
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 0 error (s)
-------------------------------------------------------------------------------------
I was however able to update Media Encoder and Prelude to 2015.
I work on a PC, Windows 7 Professional
Any thoughts?
Thomas
Please take a look at this document:
https://helpx.Adobe.com/x-productkb/global/installation-launch-log-errors-creative.html
Where you need it: How to run the CC cleaning tool
Guinot
Tags: Adobe
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