Cannot update windows 8 to 8.1 without 'administrator' even though I am the administrator

Hello

I just bought a laptop with windows 8. I want to upgrade to windows 8.1. I went to the store windows and tried to download 8.1, but he told me that I did the NPT have "administrator privileges". I am the only user and I have an administrator account, then why can't I just download 8.1? Thank you, it kills me.

Hello

It's kind of a late response, but I hope it will be useful...

Uninstalling Windows Update KB2871389 and then put it back solves the problem for most people who have tried.

You can uninstall it by going to programs and features and by clicking on "View installed updates" at the top to the left. You will need to scroll the list to find it. Then right-click on it to get the option uninstall.

You can also disable or preferably uninstall security 3rd party programs...

There has been problems.

Tags: Windows

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