Cannot upgrade Vista Home Premium Vista Ultimate 64-bit

I have a computer with an OEM Vista Home Premium 64-bit version installed. I bought Vista Ultimate Upgrade 64-bit and when I try to upgrade instead of clean install I not give me the option to upgrade. Instead, I can install a clean install and lose all programs, settings, I have on my system that has taken a lot of time.  Why the copy I bought directly from the microsoft.com site does not my upgrade, even if it is the version upgrade of Vista? I want to be able to do things such as distance to this computer and the Premium version does not allow me.

Thank you for all the advice and help.

Make sure that you do not have 64-bit installed.

On your installed operating system Service Pack level cannot be greater than what is on the disk to upgrade.

Click Start > right click on computer > properties > system > it will tell you which SP you have install.

http://support.Microsoft.com/kb/948537

"How to uninstall Windows Vista service packs"

If the OS installed Service Pack 2 and Service Pack 1 upgrade disk > uninstall SP2 installed operating system > install the upgrade > reinstall SP2.

And run the upgrade of a Vista operating system.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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