cannot use the menu drop-down

the operating system of my laptop is windows 8. the drop down menu is not open. Cannot open my anti-malware program.

Start Firefox in Safe Mode {web link}
While you are in safe mode;
Press Alt or F10 to bring up the toolbar.
Followed;

Windows; Tools > Options
Linux; Edit > Preferences
Mac; name of the application > Preferences

Then Advanced > General.
Find and stop using hardware acceleration.

Search web sites secure. Are there problems?

Then restart.

Tags: Firefox

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    Hello

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    Untitled.jpg

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