Cannot use the metro interface

Hello world

My family bought a Dell desktop computer cela last winter, and we have a question now. I come back to find that none of the applications in the metro interface will open. Weather, news, mail, people, CNN, none of them work. Even the app store. The only ones who are those that bring back me to the desktop. This is a very new computer, so it's frustrating to see problems of this kind already. I have already run several times to the update of the system, and there is no update more outside Windows 8.1 (which I can't install without access to the App Store without forcing brutal).

Here are a few relevant details. On the one hand, the app store will have its logo on the screen, but then just go back to the metro interface. With all others, they simply do nothing when clicked. There is no answer. I ran several different virus scans and have not seen any problems to come at all. The only apps that work are those that will bring back me to the computer, such as Microsoft Word or, obviously, the tile of office.

For software that we downloaded, the only two things I can think of that may be a problem are Advanced System Care (as well as the antivirus) and Start Menu 8, which are both iobit.

It seems also relevant that Windows Defender will not start and run. I thought that maybe the iObit antimalware tool was responsible, so I uninstalled. But I always get the message "this application has been disabled and is not control of your computer." Action Center has nothing to say about that, however, is a bit confusing. We have still guaranteed by the retailer, that we bought (Costco), but they'll probably just send it to Dell and I'll be around when she comes back to help set up back for my mother and sister, so I prefer to get this sorted out while I'm here.

Anyone know what could be the problem? I am much more experienced with Windows 7, but 8 is quite alien to me.

Hello

Please follow the steps in this link.

Hope that solves your problem.

Apps and tile works is not, or responds: difficulty in Windows 8

Tags: Windows

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