Cannot use the scanner of HP Officejet 4580

Scanner HP Office jet 4580 I CANNOT can scan documents or photos.  There is always the message stated "ERROR: Sorry, unknown error occurred '.  Purchased in March 2010. I sent support about 2 months ago, but no one didn't get back to me.  NEED HELP!

Click the triangle next to devices or shared?

The printer is connected directly to the Mac? Try changing the USB cable and do not use a USB hub.

Tags: HP Printers

Similar Questions

  • Cannot use the scanner with Lion

    Hi, I just upgraded to Lion, then in v2.1 the All in one C7280 driver using the menu of updated apple softawe.

    The printer works fine but when I swtich to the scanner, it returns the following message:

    HP Scan cannot be opened because of a problem.

    Check with the developer to make sure that HP Scan works with this version of Mac OS X. You may need to reinstall the application. Don't forget to install the updates that are available for the application and Mac OS X.

    I could try to reinstall the driver but I do not know where apparently no longer in the software update list.

    Thank you for your help

    Stone

    Hi Pierre,.

    The HP Scan is not compatible with Lion, currently the scan software is provided by Apple Software Update and will allow you to scan by using the dialog box Print & scan (located under system preferences), Capture of Image or Preview (both located under Applications)

    Please specify if you can scan using these applications.

  • Director of HP, or other software that allows me to use the scanner OfficeJet G55 on Windows 7 64 bit

    Hello!

    Does anyone know if there is HP Director, or other, available software that allows you to use the scanner on an OfficeJet G55 attached to a 64-bit Windows 7 system?

    Just found out: the driver supplied with Windows 7 does support analysis thus and scanning feature is located under "devices and printers".

  • I can't use the scanner in the Oki C5510 all-in-one printer.

    Original title: Oki C5510 all-in - One Printer

    Hi I have a problem with OKi c5510mfp. Downloaded recommended for the device and the scanner driver is not being picked up, even if the printer works. OS is windows 7 64 bit. It worked on this laptop before, new hard drive was installed and cannot use the scanner since.

    Help please
    Adrian

    Hi Adrien,.

    1. were you able to install the drivers successfully?

    2. do you get any error code or error message?

    3. what security software is installed on your computer?

    I would suggest trying the following methods and check if it helps.

    Method 1:

    Disable the security software and check if the problem persists.

    Disable the antivirus software:

    http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software

    Warning: If you need to temporarily disable the security software, you should reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

    Method 2:

    Try scanning using fax for Windows and scan feature and check if it works.

    Scan a document or photo with Windows Fax and Scan:

    http://Windows.Microsoft.com/en-us/Windows7/scan-a-document-or-photo-with-Windows-fax-and-scan

    If the steps did not help, then it would be best to contact the printer manufacturer for assistance.

    Hope the information is useful.

  • I have a psc 1350 HP which cannot me use the scanner, due to incompatibility with Internet Explorer 8.

    I have a psc 1350 HP which cannot me use the scanner, due to incompatibility with Internet Explorer 8.  When I use their "fix", it turns out that my screen blue and green. Aid others?

    Your support for the product is unfortunately - the manufacturer of the product.

    Suppose you tried everything here:
    http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=us&TaskID=110&prodSeriesId=306884&prodTypeId=18972&ObjectID=c00802504

  • ScanJet N6350 - cannot detect the scanner on our internal network.

    Afternoon,

    Product details:

    ScanJet N6350

    Operating system: Windows XP

    Error: Could not find the network N6350 scanner when you use the HP software.

    Changes: There has been no change to my system.

    Hope someone can help me with this:

    I am trying to add my scanjet N6350 to our corporate network, I have assigned to the internal Ip address bad ETC. and can travel to the scanner internally.

    However, once the installation of the HP software to connect the scanner to my machine, cannot find the scanner on the network.

    Thank - you

    Well, it turns out that:

    Even if it wasn't the error is displayed when you try to connect the scanner, it turns out to be the solution to the problem and I am now able to Scan over the network.

    Before installing the Scanner, follow these steps on the local computer.

    1. Please click Start and select Control Panel.

    2. Click on system and select the Hardware tab.

    3. Click the driver signing, you will be directed to the driver signing options window.

    4. In the window the driver signing options, select the ignore - install the software when even and don't ask for my approval, make this action the system default and click OK.

     

    After these changes, if necessary, reboot the computer so that the changes will take effect, and then try to re - install the scanner software.

  • computer cannot detect the scanner or camera

    When I plug in my digital camera Canon for my xp, then turn it on, I hear a small beep, then nothing. When I go into the Panel, printers and other equipment, scanners and cameras, I see 2 points. 1 is, WIA Canon MX310 SER. The 2nd one is Canon PowerShot SD1300IS. I then click on the Canon PowerShot SD1300IS and then get pictures, but nothing happens. The cameras screen display turns off, but that's all. It seems to be connected to the computer, but not to download pictures.

    When I keep trying I sometimes get an error message, the computer cannot detect the scanner or camera.

    How can I solve this problem and download my photos?

    Thank you Tim

    Hey volunteer J;

    Thanks for the help, but it did not help.

    I found the answer on page 2 of microsoft answers, xp, images and videos.

    6 questions down, how to re install microsoft scanner and Camera Wizard.

    It turns out that some tech volunteer known as J (is it you?} came across the solution to my problem on this site:http://www.veiled-chameleon.com/weblog/archives/000231.html )

    I have used PC Cleaner on this xp, and I think he may have disabled some of the registry keys. For me, I had to start my pitcher of DCOM Server, RPC, Remote procedure Call Locator process and put them on automatic. Once I rebooted, everything works great.

    I'm so happy that tech Volunteer J, done everything search last December. I bet it helped a ton out of veterans with our cameras. How did he find veiled Chameleon? Wow he must be smart enough.

    Thank you for volunteering j. (is it you?)

    Thank you Tim

  • Epson Event Manager cannot find the scanner driver. Epson said that the event handler is a windows thing, and so is the problem.

    I installed an Epson Stylus SX215. I can print, scan and copy if I use another way, but if I want to use the event handler it says that it cannot find the scanner driver may not use the event handler at all (cannot yet open the program).
    In addition, the scan option "attached to electronic mail" does nothing either. Don't know if this is because the event handler program or because he can not see e-mail programs I have.

    Hi bdelrio,

    Thanks for posting. Try running a System File Checker to find errors.

    Click Start.
    In the search box type cmd
    In the menu start right click on cmd.exe and select Run - As-Administrator.
    In the command prompt, type "sfc/scannow".
    Allow this to fill and run. Please let us know if this corrects and error, or if it reports errors, it cannot fix.

    Thank you! Shawn - Support Engineer - MCP, MCDST
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Cannot install the scanner (Epson Workforce 500) Windows 7 driver

    I have an Epson Workforce 500 multifunction printer, copier, scanner, fax, which worked well in the past, but the scanner no longer works.

    I tried several times, following the line (and by telephone with a technician of Epson) instructions on downloading and installing the printer updated and drivers scanner Epson.  However, always, the installation stops and the message that drivers cannot be installed (and then restart and try again message appears).

    I was able to get the printer to work by plugging the USB cable to the printer and allowing Windows Installer the driver of the ESC/P-R, but the scanner does not work, and I did all the other characteristics of the available printer.  When I try to get the latest driver via the printer preferences, I get the message that I have already installed the most recent driver.

    More recently, I used the Troubleshooting Guide for the Epson, up to the point where it is said: ' Click or Start and select programs or all programs. "

    Select Epson or Epson printers, select your printer folder, and then select Epson Printer Software Uninstall. »

    When I do this, the program from the start menu does not have the listed Epson printer, or it displays the option to uninstall the printer.

    In addition, when I go into Control Panel, uninstall a program, the Epson printer is not as an installed printer.

    I tried once more to install the driver downloaded from the Epson site package and again, has received the message that the driver could not be installed.

    Then, I used the window update to install all the updates Windows 7, deleted the Epson printer, reconnect the USB cable and restart the computer.  Once Windows has installed the ESC/P-R driver, which she says is the last available.  I'll let it go and just not use the scanner if I can't get this resolved.

    Before you install go to start, make right click on computer, click on properties and the system window will open, left eye for click Advanced settings open then click on the Hardware tab, click installing driver and assigned to the let me select never install Windows update, and save at the bottom. You can set it back by default later if you wish. Now install the downloaded driver, have turned on printer, but do not connect the USB cable until you are prompted.

  • Cannot use the Start button

    For some reason, when I try to click on the Start button, it disappears.  I tried all day to dissable addons that sort, but it ended up doing another way.  I have restarted computor, but the Start button, always goes away until I can click on it.  Everyone comes through this before please?

    Hello BeverleyMacKenzie,

    Thank you for the question!

    I'm sorry to know that have problems you with start button. As I understand it, you cannot use the button start effectively.

    Method 1: perform the scan SFC (System File Checker) and see if the problem occurs.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    Method 2: use the Microsoft Safety Scanner in full scan mode and to remove all the threats that is not detected by it and see if the problem persists.

    Microsoft safety scanner

    Note: the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

    The Microsoft Safety Scanner is not a replacement for the use of antivirus software that offers continuous protection.

    Answer to us if you have problems with start button or any other issue of Windows, and I'd be happy to help you again and try to correct the problem as soon as possible.

    Good day!

    Hope this information helps.

  • Cannot use the functions F1-12 on my Satellite C55 - A - 19 K

    Hello

    Satellite C55 - A - 19 K have a keyboard drivers?
    I cannot use the functions F1-12 and can not get the wireless since it s on the keyboard...
    Any 1 can help please?

    This function is not controlled by the driver keyboard, but with utilities and tools specific to Toshiba.
    What operating system do you use?

  • How to use the scanner as a scroll

    Hello

    I have lenovo e40-70, how to use the scanner as a scroll wheel?

    This issue has developed before and unfortunately the software Lenovo does not support.

  • After the upgrade to El Capitan, I get "the scanner is attributed to ImageCapture. Using the scanner with TWAIN? What to say?

    I have XP Epson-610 and have scanned on it successfully for years. To date, but when tried to open I get the ap scanner, the scanner is attributed to ImageCapture. Using the scanner with TWAIN? ImageCapture does not work on El Capitan? What is TWAIN, a printer-scanner driver?

    Thank you.

    TWAIN is an old scanner interface. OS X now use ICA, Architecture (?) of Capture of Image.

    Never seen this message, but I guess that means Capture of Image is using the scanner, or is configured to use the scanner and it is not necessary for the third party software. You open picture Capture, or did the scanning software provided with the scanner by Epson?

  • Vista 32 bit does not display the Epson NX230, but I can use the scanner of this part.

    I just bought an Epson NX230 because my ip2600 canon is not print anything.  When I load & install Epson the O. S says it is not found.  It's an all in one and I can use the scanner.  I tried to uninstall the old driver but the comp is suspended.

    Any ideas?

    Hello

    1. How do you try to install the drivers?

    2. What is the message exact error do you get when you install the drivers?

    I suggest to follow the steps provided and check if this can help,

    Method 1:

    See the link below and run them the fixit tool available, check if it helps.

    Problems printing and printing errors:

    http://support.Microsoft.com/mats/printing_problems/en-us?EntryPoint=lightbox

    Method 2: If the problem persists then uninstall and reinstall printer driver software in your computer from devices and printers and programs and features.

    Step 1: To uninstall the driver scanner devices and printers:

    a. click the Start button, select Control Panel and click on devices and printers. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    b. right-click on the printer driver, and then click Properties.

    c. on the device properties dialog box, click the driver tab, and then click on uninstall.

    Step 2: To uninstall programs and features, follow the steps in the link below:

     Uninstall or change a program

    Note: Restart your computer. Then, install the latest drivers for the printer.

    More information: Printer in Windows problems

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

    Hope this information is useful.

  • I DON'T KNOW HOW TO USE THE SCANNER

    I HAVE A HP PHOTOSMART 5514 AND HAVE NEVER USED THE SCANNER.  I NEED TO KNOW WHERE TO INSERT THE DISK MEMORY.

    Thank you

    You have solved my problem.  Thank you very much.

Maybe you are looking for