Cannot use video when Jabber is in command mode of fixed phone

Scenario:

The use of Jabber 9.2.1 to control a Cisco 7945.  I compose a Cisco SX20 by DN video unit, and call connect in audio mode only.

Jabber usually allows for me to start the video after the call connects in audio mode only, but in this scenario, this option is not available.  If I change Jabber to use the device of the CSF, the video works perfectly.

To do this, you need the MSI. Also make sure that the video is enabled on the phone (you will see a camera icon in the lower right).

Please remember useful frequency responses and identify useful or correct answers.

Tags: Cisco Support

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