I pay for Photoshop and Lightroom, but cannot use
I pay for Photoshop and Lightroom, but cannot use
When you ask a question you will need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Using a full account of computer administrator with read/write permission?
Exactly what version of the program do you have problems?
This error message you see?
Tags: Adobe
Similar Questions
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Money is debited from my account each month however creative cloud it says trial expired? I'm paying for Photoshop and Lightroom but cannot use them? Help!
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Ive joined creative cloud for photoshop and lightroom, but do add this to more than 1 device?
Hi employment,
You can use creative cloud all products on 2 computers at the same time. So just install it on any other device.
Please see how many computers can you install or run Adobe software on? ProDesignTools
Kind regards
Assani
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I took my mac repair, they ended up replacing my computer, I got the package of cloud of Photoshop and Lightroom but logging into my account I do not see where to download it again? I still pay every month I just need the programs...
Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.
https://ccmdls.Adobe.com/AdobeProducts/KCCC/1/OSX10/CreativeCloudInstaller.dmg
Once you have installed Adobe Creative Cloud app, you can reinstall all applications CC:
Reference:
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
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Hi, I have a subscription to Creative Cloud for Photoshop and Lightroom, and I paid through pay Pall. The payment went well. But when I opened creative Claud, I read that photoshop and lightromm will be a version of Prov. again for three weeks. My subscription is active, but applications are being tested.
Who can help me?
Thank you
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I need invoice where is written "Photoshop and Lightroom", but I
"PHLT, ALL, MLP, DRI12, DRIVEN, 001, N/A, 1 YEAR. What can I do?
I need ce invoice the Office .Invoice help https://helpx.adobe.com/creative-cloud/help/print-receipt.html
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Can the CC for photoshop and Lightroom works on XP or Windows 7?
Can the CC for photoshop and Lightroom works on XP or Windows 7?
Please refer to the system requirements | Cloud Creative
Hope this will help you.
Kind regards
Hervé Khare
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I just moved from windows to mac and changed my photoshop and lightroom, but now continues photoshop and lightroom stopping self on the mac, mostly photoshop and lightroom, anyone know why?
Yes, never make it. I think Mac Yosemite by default active Standby Mode.
Nancy O.
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Hi, I got my subscription for the year running last for Photoshop and Lightroom. Because I had the good idea to download the version of Photoshop CC 2015 (I thought it was just an update...), I get to the evaluation period.
I would like to know, when this period expires, will I get my purchased version back or should I get a new subscription?
If I get a new subscription, one is cancelled automatically, or do I have to do something else?
Thanks a lot for the answers!
If you are subscribed to the creative cloud, Creative Cloud 15 updates are included.
If when you updated, all or part of the CC apps show 'trial start or buy now' in the creative cloud desktop application, please see this link:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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Paid for photoshop and lightroom. But still asking me to purchase.
I got a trial of photoshop and lightroom. I bought it with a different Adobe ID, but nothing happens. They ask me to buy it again. (I am connected everywhere with the ID with which I bought)
What should I do now? It's CC photography that I bought. Monthly payment.
(Apple, macbook)
I have already spoken on the chat help. But I fixed it after some searching on Google and a lot of trial and error
Everything works now. Thank you stretch! Very much appreciated.
Giel
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Error U44M1I200 in CC for Photoshop and Lightroom updates
I get the U44M1I200 error when I try to update CC Photoshop and Lightroom CC on my desktop computer. The update went well on my laptop, which runs the same level of security Norton like this, Norton probably isn't the issue.
Yes, I see, "similar question already asked", but I have tried the suggestions for this error that I have seen in other threads, and all they have done is screw things even more. Now just being run-error Photoshop with an error ' could not load generator ", too. It's ridiculous!
Is there some Adobe here who know what they are talking about?
Thank you
Martha Decker
System: Dell XPS 8700, processor Intel Core I7 3.6 GHz, 16 GB RAM, Windows 7 Pro 64-bit, GPU NVIDIA GeForce GTX 745.
RANT OF ADOBE:
I'm not a happy camper, Adobe! I finally decided to try Photoshop after 20 years of use of Corel and the place I had NOTHING with Adobe and Photoshop and CC App Manager software trouble. Adobe sales guy (probably in India or somewhere similar) lied to me when I bought it - says there are no deals available for students, and two weeks later I find that there is something out there for the students. The person (probably also in India or elsewhere) I said on this subject, said that she could not help me. I asked to be put in contact with a supervisor and TWO WEEKS later, I got a canned e-mail, saying that if I wanted the deal to the student, they would 'let me' uninstall what I had bought, then they have to pay back me and then Id have to buy the kit of the student. Was not worth my time to do all this.
I'm quite impressed with it, either. The brush tools etc and most of the filters in Corel was at least as good, if not better. Adobe Camera Raw Filter is really nice - I like it, but the work stopped when I installed this last updated on my laptop. I don't yet know if it will work on this computer, because the update did not work even.
And you guys cannot not even came with a toolbar that handles tasks such as open, close, etc. Undo like all other Windows applications? It's completely LAME. He was back to Windows 3.1, or even BACK here? You need to hire some programmers who know how to program a Windows application, Adobe.
update by downloading the files directly and then apply them:
pre cc updates: http://www.adobe.com/downloads/updates/
CC updates: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
updates CC 2104: http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html
updates CC 2015: http://prodesigntools.com/adobe-cc-2015-updates-links-windows.html
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Hello and welcome to all the magicians using Adobe CC.
Plan complete Adobe CC is too expensive for me and I did not need all the great apps.
I only use Photoshop and Illustrator.
Is it possible to use on a PC:
(1) there are no 1 - with subscriptions to Photoshop and Lightroom (plan of photographers)
(2) account No 2 - with unique app don't plan for Illustrator
they will work at the same time (open some file in Illustrator and a few photos in Photoshop)?
I try to look for an answer to my question. I found simillar, but not the same thing.
If there is a chance, someone could help me I would be gratefull.
Best regards from the Poland.
I don't think that separate accounts can be used on the same machine, because they involve the same CC application - a single account can be signed. But there is no reason that an account cannot be used for multiple subscriptions. You should be able to acquire two subscriptions using the same account.
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they say that I have not paid the adobe, but I paid the photoshop and lightroom
I've never used adobe
say where to call
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
SUrface 4 pro for photoshop and lightroom: working well?
Hi all
. I am a photographer for pictures allround (Macro, food, Church ecc...) and I used the retina with computer ipad mini 16.4 "sony laptop.
The problem is just my beginning of notebook to be large for the ride, and I use the Tablet as long as the laptop.
With Tablet, I use mobile versions of photoshop/lightroom, but I can't work 100% because they have very limited tools (Ad example lightroom can't the lens profiles or distortions difficulty setting).
Now, I think buying new surface pro 4 (I5 or i7 that I don't know) for work with photoshop and lightroom to 100% with a light machine.
MY work is:
Download files camera RAWS, I make them some easy fix (some contrast, histogram, aim profiles) and I will pubblish with whatsapp, facebook, or other.
I will also show the final shots to my consumers and tablet work, better than a laptop.
Do you know if the surface PRo4 is right for my job? Is better i7 or i5 version?
Cc 2014will Photoshop run well on the surface 4 pro, however I do not think that you will be able to use its user interface using the native resolution of 264ppi using CC 2 x 2014 UI becomes like an old IBM 15 "IPS LCD display 4:3 aspect ratio Think 1600 x 1200px 133ppi resolution. CC2014 2xUI using the pro 4 resolution surface becomes a screen resolution 132ppi have a 3:2 aspect ratio have logically 1368px by 912px less then the old IBM ThinkPad. However, CC 2014 dimensionnera not display the images 2 X. It will use its normal image resizing and what a view than actual pixels the image will have a resolution of 264ppi for the means in full mode screen area of the image displayed will be 3:2 1824px 2736px. Photoshop works with a processor.
You may want to Surface 3 pro screen is slightly smaller, its borders are wider. However his 216ppi is usable without using 2 x UI for short periods of time. 2 x user interface is more or less equally usable but it 2160 x 1440 px becomes a 1080px by 720px and is not quite meet Photoshop 1024 x 768 UI requirement.
Photoshop UI is not supposed to be a tactile interface that you'll love more want a Bluetooth mouse and a utility like key if you want to use Photoshop with the surface in the form of tablets. It is not usable without quick access to shortcuts of Photoshop IMO. On-screen keyboards do not have hack it for shortcuts.
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On the Pact of 12.09 euros for Photoshop and Lightroom.
What is the normal Lightroom for your computer? There is also a mobile Lightroom and I don't need that.
The package includes Photoshop and Lightroom "ordinary". Mobile Lightroom is an additional feature that will be at your disposal if you ever want to use it on a mobile device. Currently, Lightroom Mobile works on iPad, iPhone and Android. But Lightroom Mobile is an additional feature that is available to those who subscribe to plan creative cloud. It is optional that you can use if you want it or ignore it. It is up to you. It costs no more to use, and it costs less if you use it.
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