Canon imageFORMULA DR - 3080CII USB Scanners do not keep settings

We have five of these scanners.  We have recently upgraded to Windows 7 throughout the Organization and had some unexpected problems with this scanner since the upgrade.  Scan for the scanner Panel does not retain its settings of the scanner if you change between 24-bit grayscale and black and white.  When you try to change it, he returns to the default value.  Same thing with the brightness and other settings.  You can try to change any setting and after you make the change, then it returns instantly back to the default setting.

We tried the upgrade and downgrade even driver versions.  This is not enough and uninstalling and reinstalling didn't help either.  I know that Canon has abandoned this model scanner and besides their support has never been that good, so even if they talk to you, the chances of a positive outcome are not good.

Any advice?

Go to here. They may be able to deal with compatibility issues.

http://www.medimicro.com/CapturePerfect.htm

You can also try to install your version 3.0 in troubleshoot compatibility mode

Right-click on the configuration file and select the compatibility problems in the menu.

Tags: Windows

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