Canon MP700 and Windows 7 printer error

I just installed a desktop computer Dell XPS 8500 with Windows 7. I have connected my Canon MP700 who worked with my old computer. When I try to print I just get a dialog box with "collecting printer status" and nothing prints. My document shows a printing error in the print queue. I downloaded and installed the 64 bit Windows 7 printer driver for my MP700.

Hi Garry,

This problem can occur because the printer settings.

Try the following and see if it helps.


Method 1:

 

Restart the print spooler device:

a. click Start, select Control Paneland then click on Administrative Tools.

b. double-click on Services.

c. in the user account control window, click on continue.

d. click on print spooler.

e. click stop to stop the print spooler.

f. click Start to restart the print spooler.

g. click on OK.

h. restart the computer and check if it helps.


Method 2:

Refer to the steps in the following Microsoft article.

Why can I not print?

Solve printer problems

Keep us informed on the status of the issue.

Tags: Windows

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