Canon pixma ip4000 printer works only with Windows 8.1

Separated from this thread.

Hai, I have a Canon pixma ip4000 printer, it works fine with my desktop running windows 7, but it didn't with my laptop running windows 8.1

I can't find any driver support to the Canon Web site.

Is there any solution for this?

Looking forward to hearing from you soon.

Thank you

Hello Chit,

Thanks for posting your query on the Microsoft Community.

I suggest trying to download the latest Windows 7 drivers from Canon Web site and then try to install in compatibility mode.

Step 1: Download the drivers from the Canon Web site.

http://www.USA.Canon.com/Cusa/support/consumer/printers_multifunction/pixma_ip_series/pixma_ip4000#DriversAndSoftware

Step 2: Installing the driver in compatibility mode.

http://Windows.Microsoft.com/en-us/Windows-8/older-programs-compatible-version-Windows

You can also provide the following link to check the compatibility of the printer.

http://www.Microsoft.com/en-us/Windows/compatibility/CompatCenter/home

Follow the Microsoft articles as reference and check if that helps.

http://Windows.Microsoft.com/en-us/Windows-8/install-a-printer

h ttp://windows.microsoft.com/en-US/windows-8/find-and-install-printer-drivers.

It will be useful.

Tags: Windows

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