Captivate 5 v. freezes when I try to open the variable window

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• Illustrator crashes when you try to open the preferences window

  I have CS5 on windows 7. When I try to open the illustrator of window preferably hangs and does not open it. I can hit escape and it will go back to work very well. I tried to leave thinking maybe it was a strange problem loading, but nothing changes. Other that that everything works perfectly well just refuses to open the preference window. I tried searching but I can't find anyone else with this issue, I hope I do not have to reinstall but it's starting to look like, maybe it's my only option.

  crutchlets,

  You should consider at least two approaches.

  We need to dramatically increase the resolution of the monitor to see if he's hiding somewhere there, in which case you can drag to the area with other things, then cut again and clean up the mess.

  (Another is to try the relevant measures in the following list (1-4) and 6) as the last resort).

  The following is a general list of things you can try when the question is not in a specific file (you tried/made some of them already). 1 and 2) are easier for temporary strangenesses and 3) and 4) specifically preferences might be corrupt); ((5) is a list in itself and 6) is the last resort.

  (1) close Illy and open again.

  (2) restart the computer (you can do that up to 3 times);

  (3) close Illy and press Ctrl + Alt + Shift / Cmd + Option + shift during startup (easy, but irreversible);

  4) move the folder (follow the link with this name) with closed Illy (more tedious but also more thorough and reversible);

  5 look through and try the relevant among the other options (click on the link with that name, item 7) is a list of the usual suspects among other applications which can disturb and confuse Illy, point 15) applies to the maybe CS5, CS6 and CC);

  Even worse, you can:

  (6) uninstall, run the vacuum cleaner tool (if you have CS3/CS4/CS5/CS6/CC), and then reinstall.

  http://www.Adobe.com/support/contact/cscleanertool.html

• Captivate 6 crashes when you open the variable window

  Hello

  I must say that I get pretty bored with how buggy Captivate 6 turns out to be. It seems to hang a large part of the time (when you open a project or after publication) and publishes often with lots of red boxes instead of my images (even when my high quality setting). Nevertheless, I can work around this problem by emptying the cache, restart my computer etc but I can't seem to get around this last bug!

  For some reason, Captivate and keeps crashing when I try to open the variables window (via the menu at the top and through the window advanced actions). I tried emptying my cache and restarting my computer with no luck.

  I also captivate 5.5 installed, so I tried to open the window of variables in this field and it worked well, but once again, captivate 6 frozen when I went back to try again.

  Has anyone else had this problem before and there at - it a way to stop what is happening? I am running windows 7.

  Thanks in advance

  Rick

  Hi Rick,

  Try to recreate the 6 Captivate preferences. Then launch Captivate 6 as it is run as an administrator

  If the above suggestion does not work, then install 6 Captivate in a new admin account and test the bheavior of 6 Captivate.

  It may be useful

  Thanks and greetings

  VJ

• Firefox crashes when loading websites, freezes when I try to download any file and completely freezes when I try to access the Options menu. Help!

  As he says, I had a difficult time with Firefox lately, and I think that it's corrupted. I tweaked the settings according to the suggestions on this forum and others like him, but they made the problem worse. I've updated to the latest version of the browser that has not helped, and I finally tried the "Reset Firefox" button, which was worse than anything. I lost my custom settings and Add-ons for nothing, the problem persists.

  More frustrating is that it completely crashes whenever I click on tools > Options, so I'm not able to make changes to this new configuration. If I export my favorites safely, I will try to uninstall the browser and re - install an older version of it, but of course it now freezes when I try to export the bookmarks file.

  Thus, apart from trashing it and starting over... any suggestions?

  For the record, it's Firefox 28.0 (do not know what version it was the beginning of the sentence), and the window "On Firefox" said that it is up-to-date. I am running Windows XP.

  Thanks for any help or enlightenment, you might be able to provide.

  Hello

  Some Firefox problems can be solved by performing a clean reinstall. This means that you remove Firefox program files, and then reinstall Firefox. Please follow these steps:

  Note: You can print these steps or consult them in another browser.

  1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
  2. Once the download is complete, close all Firefox Windows (click on quit in the file menu or Firefox).
  3. Remove the Firefox installation folder, which is located in one of these locations, by default:
     • Windows:
       • C:\Program Files\Mozilla Firefox
       • C:\Program Files (x 86) \Mozilla Firefox
     • Mac: Delete Firefox in the Applications folder.
     • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
     1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
     2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

  More information on the resettlement of Firefox can be found here.

  WARNING: Uninstaller or the use of Firefox and not run a third remover as part of this process, because who could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and passwords saved. These can be recovered, unless they have been backed up on an external device!

  Please report back to see if this helped you!

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• Download Google earth, but when I try to open the screen freezes and he says he's just GE initialization are not open

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  Hello Terry,

  Check the log of the events for more details:

  Procedure to view and manage event logs in Event Viewer in Windows XP

  http://support.Microsoft.com/kb/308427

  Please check the boot to find the cause of the problem:

  How to configure Windows XP to start in a "clean boot" State

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• I use photoshop elements 12 on Macbook air and the screen freezes when I try to use the tools. Then I have to force quit if I lose my job. someone knows how to fix this?

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  Windows will close and try to find a solution, I use windows 7.

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  Tony

  reset your preferences-

  Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html

  Adobe media encoder: https://forums.adobe.com/thread/1713540

  Legacy: http://helpx.adobe.com/after-effects/using/preferences.html

  Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

  Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

  Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

  Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html

  InDesign: https://forums.adobe.com/thread/526990

  Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

  Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0

  Photoshop: https://forums.adobe.com/thread/375776

  Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm

  elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html

  First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

• It's been two months that I downloaded photoshop cs6 and it was fine, but now when I try to open the program, he said that I have to uninstall. When I go to the control panel and click on uninstall, so I can install it again, it just says: I need to clean

  It's been two months that I downloaded photoshop cs6 and it was fine, but now when I try to open the program, he said that I have to uninstall. When I go to the control panel and click on uninstall, so I can install it again, it just says: I need to clean my computer or restart, because it can not uninstall the program. I already did and it is still not uninstall. How should I proceed?

  run the cleaner, the use of the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

  and then reinstall it.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• When I try to open the pages or numbers on my iMac I get "new version required.

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  You attempted to open a document v5 of Pages via the file picker Pages ' 09. Exit Pages ' 09 and then double-click on the same document to open it in Pages v5. You will not have this problem on iOS, because iOS Pages or Pages for iCloud open the two versions of the documents.

  

• I get "failed to load your firefox profile. It may be missing or unreachable. "When I open firefox and when I try to open the Profile Manager.

  I get "failed to load your firefox profile. It may be missing or unreachable. "When I open firefox and when I try to open the Profile Manager.

  OK I don't know what helped me exactly... but that's exactly what I've done so far.

  1 windows-key + r & open '% appdata%\Mozilla '.
  2 right click somewhere on the empty space in this folder, go to properties and make sure all protection read only for containinh the files and folders of
  3. Open firefox (version 13) has not been opened. Error as seen in the screenshot above.
  4 uninstall firefox.
  5. install firefox beta 14.6.
  6. Open firefox, works very well.

  I'm not sure if step 2 has helped as well as of the uninstall and reinstall.

  Thank you once more for the answer.

• Error when you try to open the app Itaú

  When I try to open the app Itaú (Bank of Brazil), this error occurs:

  Note: I've already opened a ticket with the support of Itaú, but this error occurs only with me. A few months ago, this app worked great.

  Newspaper report:

  Process: aplicativoitau [1921]

  Path: /Applications/Itau.app/Contents/MacOS/aplicativoitau

  ID: com.itau.aplicativoitau

  Version: 1.13.2.26 (2171.65)

  Code type: X 86 (native)

  Parent process:? [1]

  Manager: aplicativoitau [1921]

  User ID: 501

  Date/time: 2016-03-03 23:51:59.099-0300

  OS version: Mac OS X 10.11.3 (15 d 21)

  Report Version: 11

  Anonymous UUID: 7FAC3220-CD99-407D-F587-443B2918867B

  Sleep/wake UUID: D6203505-A76F-4F43-A884-DB922EE874EA

  Time since started awake: 14000 seconds

  Wake time: 11000 seconds

  Integrity of system protection: enabled

  Crashed thread: unknown

  Exception type: EXC_BREAKPOINT (SIGTRAP)

  Exception codes: 0 x 0000000000000002, 0 x 0000000000000000

  Note the exception: EXC_CORPSE_NOTIFY

  Unavailable backtrace

  Unknown thread crashed with X 86 Thread State (32-bit):

  EAX: 0 x 00000001 ebx: 04463760 ecx 0 x: 0 x 00000000 edx: 0x00000000

  EDI: 0x93aa5ebe esi: 0x050d7c00 ebp: 0xbffff0f8 esp: 0xbffff0f0

  SS: 0 x 00000023 efl: 0 x 00000286 eip: 0x93aa6837 cs: 0x0000001b

  DS: 0 x 00000023 are: 0 x 00000023 fs: 0 x 00000000 gs: 0x0000000f

  CR2: 0x0d0f3000

  Logical CPU: 2

  Error code: 0x00000000

  Trap number: 3

  Description of the binary images not available

  Summary of the external change:

  Calls made by other processes for this process:

  task_for_pid: 1

  thread_create: 0

  thread_set_state: 0

  Calls made by this process:

  task_for_pid: 0

  thread_create: 0

  thread_set_state: 0

  Calls made by all processes on this machine:

  task_for_pid: 6953

  thread_create: 0

  thread_set_state: 0

  Model: MacBookPro9 2, MBP91.00D3.B0C of BootROM, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, MSC 2.2f44

  Graphics card: Intel Graphics HD 4000, 4000, Intel HD graphics card integrated

  Memory module: DIMM0/0 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

  Memory module: DIMM0/1 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020

  Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)

  Bluetooth: Version 4.4.3f4 16616, 3 services, 18 aircraft, 1 incoming serial ports

  Network service: Wi - Fi, AirPort, en1

  Serial ATA Device: APPLE HTS547575A9E384, 750,16 GB HDD

  Serial ATA Device: MATSHITADVD-R UJ - 8à8

  USB device: USB 2.0 Bus

  USB device: Hub

  USB device: FaceTime HD camera (built-in)

  USB device: USB 2.0 Bus

  USB device: Hub

  USB device: Hub

  USB device: Apple keyboard / Trackpad

  USB Device: IR receiver

  USB device: Hub BRCM20702

  USB Device: USB Bluetooth host controller

  USB device: USB 3.0 Bus

  Bus crush: MacBook Pro, Apple Inc., 25.1

  Additional logs:

  Last login: Mar 17 Nov 18:05:52 on console

  MacBook-Pro-of-Luiz-Miller: ~ luizfernandomiller$ /Applications/Itau.app/Contents/MacOS/aplicativoitau; "exit";

  2015 11-18 16:10:40.437 aplicativoitau [1043:62962] an untrapped exception was raised

  2015-11-18 16:10:40.437 aplicativoitau [1043:62962] NSConcreteMutableAttributedString addAttribute: value: range: nil value

  2015-11-18 16:10:40.437 (aplicativoitau [1043:62962])

  CoreFoundation 0 0x93f35c19 __raiseError + 201

  1 libobjc. A.dylib 0x9ae52f11 objc_exception_throw + 276

  2 CoreFoundation 0x93f35b2d + [print raise: format:] + 141

  3 Foundation 0x9e1d8c28-[NSConcreteMutableAttributedString addAttribute: value: range:] + 141

  4 aplicativoitau 0x0003292e aplicativoitau + 203054

  5 Foundation 0x9e1bd789-[NSObject (NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1071

  6 Foundation 0x9e1bd2c5-[NSObject (NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 160

  7 aplicativoitau 0x0003729f aplicativoitau + 221855

  8 aplicativoitau 0x00006f65 aplicativoitau + 24421

  )

  2015-11-18 16:10:40.437 aplicativoitau [1043:62962] * reason for termination due to an untrapped exception "NSInvalidArgumentException" app,: ' NSConcreteMutableAttributedString addAttribute: value: range: nil value '

  First throw of the call stack to the:

  (

  CoreFoundation 0 0x93f35c19 __raiseError + 201

  1 libobjc. A.dylib 0x9ae52f11 objc_exception_throw + 276

  2 CoreFoundation 0x93f35b2d + [print raise: format:] + 141

  3 Foundation 0x9e1d8c28-[NSConcreteMutableAttributedString addAttribute: value: range:] + 141

  4 aplicativoitau 0x0003292e aplicativoitau + 203054

  5 Foundation 0x9e1bd789-[NSObject (NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1071

  6 Foundation 0x9e1bd2c5-[NSObject (NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 160

  7 aplicativoitau 0x0003729f aplicativoitau + 221855

  8 aplicativoitau 0x00006f65 aplicativoitau + 24421

  )

  Trace/BPT trap: 5

  Logout

  Saving session...

  .. .copying common history...

  .. .saving story... truncate the history files...

  ... done.

  Removing expired sessions... 6 completed.

  [Processo concluido]

• When you try to open the AOL software, I get the runtime error message

  When you try to open the AOL software, I get an error of execution as follows:

  Program C:\Program Files (x 86) \AOL Office waol.xe 9.7

  When contacting Dell to resolve this problem, told me to contact Microsoft. I have no problem with Internet Explorer. It is only with AOL.

  Hello

  1. which version of the Windows operating system is installed on your computer?

  2 have you made changes on the computer before this problem?

  I suggest you try to uninstall then reinstall the program and check if this may help.

  Step 1: Uninstall or change a program:
  http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program

  Step 2: install a program: http://windows.microsoft.com/en-US/windows-vista/Install-a-program

  For more information, see the following link:

  http://help.AOL.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=54116

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-a-runtime-error

  Hope the information is useful.

• When I try to open the Control Panel, add or remove programs, a window appears saying "C:Windows\system32\rundll32.exe Application not found.

  Original title: rundll.exe error

  I checked the previous messages and can't seem to find a solution to this problem.  Recently I ran 3 different scans, i.e. sbybot, avast and Malawarebytes virus. After that I ran these anti-virus programs and remove viruses, I was not able to open any more virus scanners. Every time I tried, would open a window saying "Choose the program you want to use to open this file." If I try to download a new virus scanner, it says the same thing.

  When I try to open the Control Panel, add or remove programs, a window appears saying "C:Windows\system32\rundll32.exe Application not found. I checked this file on my c: drive\system 32 and see the rundll.exe file. I also copy and pasted the file rundll.exe my CD of Windows XP in c: Windows\System32

  Everything else seems to work fine on my computer, and I get no message on the rundll.exe file when the computer starts up first.

  Any help would be popular!

  Hello

  You rename regedit.exe regedit.com?

  Remove from my computer-> tools-> file-> option-> view tickmark for "Hide extension for known file types"-> ok-online local disk now C:\WINDOWS\

  Regedit.exe search

  Make a right-click Rename regedit.com

  From start-> Run Type & -> regedit.com-> ok.

  and follow the registry path IE: HKEY_LOCAL_MACHINE\Software\Classes\Exefile\Shell\Open\Command

  I hope this helps.