Captivate accidents hit the keyboard recording - Captivate 8 64-bit

Windows 8.1 using 64-bit, Captivate 8 64-bit

When to save any project, once on the key Captivate crashes.  When recording using right mouse click and navigation/scrolling, not a problem until now. I have read the similar forum posts and tried suggestions there as rename the 8 Captivate to Captivate OLD appdata folder and restart with the admin rights.  I have also reinstalled, but always the same accident.

Here is the application event entry:

Name of the failing application: AdobeCaptivate.exe, version: 8.0.0.145, time stamp: 0x537133d5

The failed module name: CPAudioCore.dll, version: 8.0.0.145, time stamp: 0 x 53711683

Exception code: 0xc0000005

Offset: 0x0000000000093d8b

ID of the process failed: 0xefc

Start time of application vulnerabilities: 0x01cfdf31bb4fa1d0

The failing application path: C:\Program Files\Adobe\Adobe Captivate 8 x64\AdobeCaptivate.exe

Path of the failing module: C:\Program Files\Adobe\Adobe Captivate 8 x64\CPAudioCore.dll

Report ID: 137dedee-4b25-11e4-826b-28b2bd4d8095

Faulting full name of the package:

ID of the failed package-parent application:

I have also disabled all the audio options (typing sounds and camera) but get the same result every time.

Any suggestion would be appreciated.

As suspects, there is a conflict in the Adobe 64-bit dll.  Not all the components on a system Win 64 64-bit native, so it seems that something in my system does not cooperate with the 64-bit version.  It's the support, since the freshly installed (first time) 32-bit version works like a charm.

I'd be curious to know how many people out there running 64-bit without these issues and if so, what material they are on.  But at least I'm functional - for now.

Thanks to everyone who gave suggestions.

Tags: Adobe Captivate

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