Captivate & quot; padding & quot; output with grey window

I'm working on a project where my "movies" (it is the language of the version 1 of Captivate, I think...) must register in a Flash bodering framework (created by my client) which presents some special controls in this regard. I capture my project to 1010 x 574, to leave room for this adjacent image when end-users watch the result on their screens of 1024 x 768.
However, the published movie insists on in 1024 x 768 - top, bottom and sides of the window of desired content are padded with gray. that is, there are a gray bar along the top, a gray taller bar along the bottom and thin gray bars on the sides, by filling the frame out to 1024 x 768, even if my captured content is 1010 x 574.

It is therefore impossible for my client place the film correctly in their Flash of 1024 x 768 frame. First I thought that it would be the HTML code that Captivate generates... but it's actually in the SWF file. my client does not even use the HTML generated by Captivate, they use SWF files directly.

Last year, we worked on a number of movies using Captivate 1 and we never encountered this problem. (I just re-directed some old movies, to make sure that the problem is not there - it is not.)

I looked at the different options that are available to me when I "Post", but none of these options seem to solve the problem. (I tried the option "full screen", but which got worse, not better).

I hope I'm missing something simple here... but can someone give me a clue as to what it could be?
---
PS: I also checked my settings 'Resizing of the project'-'User defined' is selected, with 1010 width and height 574, which is, indeed, what I want - and the percentages are set to 100%. But my result, as I have said, is 1024 x 768 (with grey padding) rather than the 1010 x 574 desired. Makes me say arrgh.

Another PS: my screen resolution when I captured the screens was identical to the client monitor resolution 1024 x 768, "target." And my capture of 1010 x 574 window was visible (the usual red rectanble) in what I did my capture.

Hi again

Certainly what you describe seems to me as if the HTML file is always in the picture. Here's why.

I created a little movie and put a yellow background.
Then, I set up the HTML page via the project > skin-> tab borders to be bright blue.
I then published. As expected, when I launch the application through the HTML page, the film is smaller, bright yellow, centered on a light blue background.
I then tested by right-clicking the. SWF and choose open with and choose a browser. In this case, Internet Explorer. What I saw when I did it was my film with no bright blue in sight.

Maybe try the publication with the HTML export option disabled?

See you soon... Rick

Tags: Adobe Captivate

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