Cartridge H351XL does not work in the C5280 printer!

I bought a printer C5280 U.S. 2 years ago (I lived there at the time). I used to buy a 74 X and 75 X cartridges for it without any problem. Then when I was back in France and with no cartridge X75X more in my pocket, I tried to search him without success, apparently in France, the only one available for this printer is the H351X! But it doesn't seem to work! This message appears: "Incompatible cartridge". But I don't know that it is that HP recommends for this printer at least to the France.

Is there a new driver to install because I change the country?

Is that someone can help me? Thanks in advance

You will need to Contact HP to ask a "regionalization Reset." Do not charge for this, it is covered under the warranty of the cartridge. You will need to have access to your computer and printer then on line with HP. You will also need to have a set of cartridges for the new region, once completed reset cartridges of region of origin no longer works.

Tags: HP Printers

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