CC Lightroom crashes at startup

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• 6.7 Lightroom crashes at startup (code 40000015)

  Hello!

  As the title suggests, LR crashes at startup. A week earlier, when the last startup, it has worked well.

  Here are the accident report:

  Problemsignatur:

  Problemereignisname: APPCRASH

  Anwendungsname: lightroom.exe

  Anwendungsversion: 6.7.0.10

  Anwendungszeitstempel: 57dd74b0

  Fehlermodulname: MSVCR120.dll

  Fehlermodulversion: 12.0.21005.1

  Fehlermodulzeitstempel: 524f83ff

  Ausnahmecode: 40000015

  Ausnahmeoffset: a 0000000000074, 46

  Betriebsystemversion: 6.1.7601.2.1.0.256.1

  Gebietsschema-ID: 3079

  Zusatzinformation 1:0133

  Zusatzinformation 2: 0133ab70a08f7ec2da18403ad9fb0964

  Zusatzinformation 3: de4d

  Zusatzinformation 4: de4d88d638817414a7f8dec068c67b31

  Photoshop works very well.

  My specs:

  Windows 7 64 bit (almost new facility)

  GeForce GTX 960

  (everything is up-to-date)

  What I tried:

  -) Disable all listed in mscofnig under system startup - restart

  Restart -) install the latest Visual C++ Redistributable package-

  -) Uninstall LR, Photoshop and Creative Cloud - restart - running the cleanup tool Adobe CC and did a new install - reboot

  The cleaning tool Adobe CC didn't throw any errors, but a caveat:

  [Mon Oct 10 08:00:42 2016] Action: Delete the folder C:\Program Files (x 86) \Common Files\Adobe\backup20161010T000830 because there are no deleted product.

  [Mon Oct 10 08:00:42 2016] SAVED LOG FILE: C:\Users\HI\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

  [Mon Oct 10 08:00:42 2016] Adobe Creative Cloud tool in cleaning completed successfully

  [Mon Oct 10 08:00:42 2016]

  [Mon Oct 10 08:00:42 2016] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Mon Oct 10 08:00:30 2016] DB does not exist in: C:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Mon Oct 10 08:00:42 2016] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Mon Oct 10 08:00:42 2016] -.

  [Mon Oct 10 08:00:42 2016] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

  [Mon Oct 10 08:00:42 2016] -.

  Unfortunately, none of these things worked, still get the same error.

  Interesting detail: the error message twice.

  Can someone help me please?

  After hours, I finally found a solution:

  Repair the existing installation of "Visual C++ Redistributable for Visual Studio 2012 updated 4"

  See post:

  Re: Do not start lightroom 6.2.1.1 after update. Error in module MSVCR120.dll

  Many thanks to CHeil and Slava Rossov!

• Lightroom crashes on startup after update 2014

  I installed the new updated Lightroom 2014, as well as the PS CC 2014 and bridge. PS and bridge work correctly, but LR crashes at startup. Briefly, I see the splash screen and logo and then it disappeared.

  I tried to wipe and reinstall LR, but the problem persists. What should I do?

  Greetings,

  Mauro

  https://helpx.Adobe.com/Lightroom/KB/unable-launch-Lightroom-55.html

• 6.5 Lightroom crashes at startup to the top

  I have a stand alone LR 6.5 on MacBook running Mavericks 10.9.5

  Everything worked great to this that today ' today when I tried to use the NIK plug-ins Collection. I chose to edit a TIFF with Lightroom .dng file copy in Nik Collection output sharpening - the open plug but Lightroom exported file does not load correctly ie. I could see the name of the file, but the screen showed the image but a component of black and white. All the sliders worked, but I couldn't see the image at all. I went with the Collection of NIK and found this:

  Crashes on Mac OS - Nik Collection help

  I followed the instructions and deleted duplicates (gray and disabled) fonts Arial thinking it would help.

  After that, I returned to LR and tried again the plug-in. The same thing happened - that is in black and white graph image pane. I tried saving the file and export to LR. The exported TIFF file appeared in LR, but it was black on the preview pane. After that I couldn't open LR - it crashed everytime I try to open it.

  I think the file exported somehow got corrupted, but I don't know how to solve the problem. I can't find answers online.

  Thank you, but this isn't the question of my GPU power (I understand that this might help when a plug-in does not work). I have already uninstalled the Nik Collection of my HD before you try to reopen LR and couldn't.

  In any case, I've sorted the problem - I found the answer on the Queen of Lightroom Blog which lists many troubleshooting tips. All I had to do was to restore LR preference by pressing Alt + Shift while launching the program. Maybe you could put these tips on Adobe's Web site as there is very little there in terms of aid.

  Could answer you my question if there is a way to delete an individual file from the main catalogue in LR? Or is it impossible?

  Thank you

• Lightroom crashes at startup

  Morning, please can someone help me.

  I am running Windows 10, 64-bit Pro and Lightroom CC 2015.3.

  After a reboot, I can only open Lightroom once, if I close and restart, it crashes (without an application error and I can not kill the process either and when I try to restart Windows after the shot I have to physically turn off the box because it will not be closed) and Event Viewer is lifting this error:

  Name of the failing application: Adobe CEF Helper.exe, version: 3.4.2.183, time stamp: 0x56659f58

  The failed module name: libcef.dll, version: 3.2171.2069.0, time stamp: 0x551bdc44

  Exception code: 0xc0000005

  Offset: 0 x 00444106

  Flaws of process ID: 0 x 1948

  Start time of application vulnerabilities: 0x01d15681ba75175e

  The failing application path: C:\Program Files (x 86) \Common Files\Adobe\Adobe Office Common\HEX\Adobe CEF Helper.exe

  Path of the failing module: C:\Program Files (x 86) \Common Files\Adobe\Adobe Desktop Common\CEF\libcef.dll

  Report ID: d47c6614-a61d-446f-83cc-beb86fdc6933

  Faulting full name of the package:

  ID of the failed package-parent application:

  I thought that it might be to do with the disconnection - sign in question that I don't have to do every time I run the app, and I also tried to disable using the GPU thinking that maybe that's, but without success.

  Can someone point me in the right direction please?

  Thank you for everyone who took their response time, much appreciated as it made my head a few weeks.

  What I did - and everything is well-oiled is again, delete all preferences, clear all cache including intelligent previews or 1:1, and it now works as expected.

  I'll keep this thread updated if I get the problem even once and I'll close down of the solution and the real problem, but I hope this can help someone.

• Install Photoshop & Lightroom crash at startup, fresh, fresh reformat?

  Hi everyone, I am here in a little bit of a frantic moment!...

  I have reformatted the PC during Christmas with the new motherboard and processor, then finally pass enthusiasm together to go back to work... and this one of my apps CC isn't able to launch. The two programs I have the same "... has stopped working" before no matter what splash screen appears, both are fresh installed themselves on the descriptions of Crash a new OS Win 7 here, and they are both different, it seems.

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: Photoshop.exe

  Application version: 16.1.1.327

  Application timestamp: 5667fb90

  Fault Module name: MSVCR120.dll

  Fault Module Version: 12.0.21005.1

  Timestamp of Module error: 524f83ff

  Exception code: c000001d

  Exception Offset: 0000000000096cd 5

  The system version: 6.1.7600.2.0.0.256.1

  Locale ID: 2057

  Information has additional 1: 096

  More information 2: 096a2e6fc4d77a7a966ff48506139a6c

  3 more information: 4b 58

  Additional information 4: 4b58b6cd4cc3b3ad234611b86d6e7b40

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: lightroom.exe

  Application version: 6.3.0.10

  Application timestamp: 564260ef

  Fault Module name: libcef.dll

  Fault Module Version: 3.1750.1805.0

  Timestamp of Module error: 53eb9d68

  Exception code: c000001d

  Exception offset: 00000000020f5fa3

  The system version: 6.1.7600.2.0.0.256.1

  Locale ID: 2057

  Information additional 1:1849

  More information 2: 1849c65267ce2967d89f315e1c3c4b82

  3 more information: 95b 7

  Additional information 4: 95b7e9ed49fb3657956fc9b27015606a

  I looked and saw that the manually download the missing dll files would be a solution, but someone does know what are the real cause of these issues? DirectX?, .net Framework? I had a reformat before a few weeks with new graphics and SSD and had no problem with anything that day, I have to my knowledge do exactly the same procedure, by using the same operating system but have encountered this problem? A value of another reformat?

  PC: Win 7 64 bit

  CPU: AMD 8370 4.0 Ghz Black Edition, to 4.5 Ghz
  Motherboard: Gigabyte 990XA-UD3

  RAM: 16GB Corsair Vengeance 1866 Mhz
  Graphics card: MSI Nvidia GeForce GTX 980
  240GB OCZ SSD of Trion

  Any extra input would be great, prevents me currently deliver to customers! : S

  Thank you!

  Hi Tanuj thanks for the quick response, I think I may have been a bit quick on my ad as well...

  Did a bit of digging around and realized I did not all Windows updates and SP1 was missing! have just installed it and everything works now!

  Feel a bit silly now, but thanks again!

• Lightroom crashes at startup to the top?

  A few days ago I installed the trial version of Lightroom.

  The program crashes when I try to open it, as the after it opens {2/3 minutes}, he will pick up once again when I try to go to the mode to develop.

  I called tech supprt, the agent told me to delete all the temporary files, I have dd, but the problem persists.

  Ever to receive an error message "program is not responding.

  I am on a Windows xp computer, with 3.1gbs of ram

  Any help would be appreciated

  Thank you

  Mike

  Please open you LR folder next to the .lrcat file. If there is a file ending with .lock, when LR is left, remove it. Otherwise, I remove LR Prefs, then restart by double clicking on the .lrcat. How to locate files in preferences in L.

• Lightroom crashes at startup without error

  Mac OSX Mavericks.

  Use Bridge and PS all day, sometimes use lightroom to edit EXIF details. As I tried today.

  First I launched it and it just disappeared... mmm that's weird...

  so after a few tries more I deleted it from the application folder, reinstalled from the creative and the same cloud app.

  so, I removed the preferences file and everything and tried again, still nothing. LR flashes for a second and then his party.

  So, I out of the CC and deleted the app LR, signed in and reinstalled. now it's working. ... Weird WTF licensing question I guess...

• How can I fix it? Lightroom 6 crashes at startup on my Mac. Have tried to uninstall and then reinstall

  How can I fix it? Lightroom 6 crashes at startup on my Mac. Have tried to uninstall and then reinstall

  Hi Gary,

  Please see the following link for the troubleshooting of the GPU for Lightroom: Adobe Lightroom GPU troubleshooting and FAQ

  Let me know if it helps.

  Concerning

  Tanuj

• Why Lightroom 6 crashes at startup.  I need to reinstall whenever I use it.

  Why Lightroom 6 crashes at startup.  I need to reinstall whenever I use it.

  Please follow the thread below.

  Setup Adobe Application Manager could not initialize

  Error: "cannot install initialize | Windows

  ~ Mohit

• 6 Lightroom crashing at start up - validated solutions did not work. Help, please

  Hello

  Machine features:

  Surface Pro 3

  Intel Core i7,

  Windows 8.1,

  8 GB of ram.

  The application crashes at startup upward. Splash screen shows but when I hover over with the mouse or click on the app, I get "not responding". Things I've tried: rename the preferences file, delete the file from catalog .lock, update windows 8.1.

  All the other things I can try?

  TIA

  Ok. I guess I missed it. After trying this, it fixed my problem.

  Lightroom does not launch or closes automatically after the splash screen

• 4.4 LR crashes on startup after update to 4.3

  I upgraded from LR LR 4.4 4.3 and now I can't start lightroom. It crashes on startup with the mosaic of LR information superimposed on the main window. It's on Windows 7 64 bit. Windows also has a hard time killing the app/process. Is it possible to return safely to 4.3? Other suggestions welcome. Thank you!

  Try to move your Lightroom preferences file side.

• Constant crash on startup and change filter flag

  I use Lightroom 2.4 (Windows Vista). I have a folder with about 2600 photos. Many of them are reported. Almost every time I change the filter on the items that are reported or items which are marked not Lightroom crashes.

  When I restart Lightroom it crashes immediately (problably because of the wrong filter). Is it possible to get around the filter currently defined, so I can again start Lightroom?

  After starting several attempts it finally starts ok, but especially after ten crashes at startup.

  Deleting the Prefs file should cure this. How to locate files in LR preferences...

  The other thing to check is a file ending with .lock; It should be there when LR is running; not when he's quit LR.

• Firefox not working in Win7 now it crashes at startup even after a clean install. is there a problem with Symantec?

  Firefox worked on my Windows 7 desktop. One day he gave me a report of crash at startup, I went through the troubleshooting procedures suggested. I tried restarting, upgrade, uninstalled and reinstalled, uninstalled and cleaned the files and the registry and deleted the files module then resettled but nothing works. It keeps giving a crash report on startup. I remember that my Symantec software gave a message that FireFox has been stopped due to an attack on my system. Ever since then, it won't work and I can't seem to cross the screen to crash at startup of FireFox.

  Thank you for the report crash IDs. If you open the error reports and click on the 'Modules' tab, you will see that the first on the list in each case is "FLVSrvLib.dll". This module installs with various programs of Applian Technologies including Freecorder and Replay Media Catcher.

  This crash is closely related to have BOTH software Applian software of security AND Norton. As no doubt you don't want spend away from Norton, you can remove or disable the Applian software as follows:

  (1) uninstall and restart

  If you have either of these programs and it is not essential, try to uninstall it then restart Windows to ensure that none of its components are running.

  Firefox will start normally after that?

  (2) avoid auto-start

  If you do not uninstall the program, a few others said using the msconfig program to stop execution at startup FlvSrvc.exe circumvented the problem.

  See: http://windows.microsoft.com/en-us/windows/using-system-configuration

  You may still need to restart to unload the software of your current Windows session.

  Success?

• Firefox crashes at startup, even in safe mode

  Firefox has just started to crash at startup, even in safe mode.

  I also tried to create a new profile (which Firefox let me do), but it crashed as soon as I tried to use the new profile.

  The only way I could get it to start is putting him to work offline, which is obviously not very useful.

  Here are a few crash IDs:

  BP-d5fc34cb-2f6b-48CE-8327-ceb2c2151011
  BP-e2667a62-9301-414C-894e-bd5fc2151011
  BP-bce19f5e-30f5-47D8-8c48-8976b2151011

  BP-c11bab84-69e6-4516-b3a5-8f50f2151011

  The last ID is for is the first crash I got, which didn't happen at startup.

  Thanks for the tips. I still don't know what was wrong, but a restart of the computer has set.