cc of the installation fails. CC is stuck

installation was ok, I also gave my date of birth, consent etc, and then I can see the icon (on my Mac os x 10.7) which remains Gray and seems never to open. The application window can be opened but still appears in treatment and no app is listed. In my app folder I can see, but not completely installed (do not know how much space that it occupies etc.) so it is stuck, in other words.

Screen lane
https://forums.Adobe.com/thread/1249756

Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html

Creative cloud support (all creative cloud customer service problems)

Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

Tags: Adobe

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