CCA with Norton Internet Security 16.5.0.134

Just noticed a problem this morning with own access and it does not support the new Norton Internet Security 16.5.0.134. I remember a problem exactly like year last with the free version of AVG 8.0, and I had to fight and complain to Cisco, until they were finally open a BUG report and solved the problem. Must have 6 months or more before they finally got that avg 8.0 free edition worked.

Before you start this long-term work again once I was wondering if anyone saw the Norton 16.5.0.134 working or doing same thing tho. Below, I had pasted a part of the report and it does the same thing he did with AVG, he sees that Norton is installed and has the version here but does not display anything for the Virus definition.

I'm only 4.18 and I don't know they say improves 4.5, however I do not think it will fix the problem as it seems that this Norton was communicated after the 4.5 came out and I guess we have just another bug, he will not recognize not something with this last update.

What would be great is if Cisco had a box that is unique and a computer where they could actually test the version and then tell me if I am right or wrong.

Client AV Info

Product ID: s NortonAV

Product name: Norton Internet Security

Product version: 16.5.0.134

Virus definition file version:

Date virus definition file:

Support for Norton 16.5 was filed as a bug. It will take a new agent. No ETA at this time.

CSCsy63500

-Charge Dan

Tags: Cisco Security

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