Preloaded Norton Internet Security 2011 crashes Windows 7

My 6620 Pavilion came preloaded with Norton Internet Security 2011 - who works in isolation, but causes of the accidents and crashes when any other software infringes on its ares of operation. It is not always clear what are these competing programs.  For a while, something was inviting Norton to run "Background Operations" almost continuously and at intensities higher until the CPU would be muffled and the machine refused to respond to anything.

I see it now.   Model came out about 1 year - guess it was late at night the day Expert when I was looking for this upward and I was a little bleary - eyed.   I guess it's the old stock or device refurbished if you have only had it for 3 weeks.

I did not talk about the problems that would cause Norton to crash the system as you said.   If the system stay up long enough - I would try a number of things.

First - go to Control Panel / programs and uninstall Norton.   Get Windows 7 running stable, maybe run Microsoft Windows Update, get the latest updates on.   Then go to the folder start/programs/recovery manager to launch the Recovery Manager to do a reinstall of the software program - Symantec Norton Internet Security should be one of the options.  Choose an application recovery - and you'll find Norton.

Norton package still has a 60-day subscription to when you installed first, however.

You could opt to use a different antivirus package if you wish.  For most of my friends and family think I help set their PCs for - I usually opt to accompany Security Essentials Microsoft, especially since it's free - but it seems to work pretty well.   You can find it at http://www.microsoft.com/security_essentials if you are interested.

-DM (an employee of long date HP)

Tags: HP Desktops

Similar Questions

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    None

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    Hello

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    Norton Removal Tool
    https://support.Norton.com/SP/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us?product=home&PVID=f-home&version=1

    List of tools to clean/uninstall anti-malware programs
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    Uninstallers (removal tools) for common antivirus software
    http://KB.eset.com/esetkb/index?page=content&ID=SOLN146

    MSE - free
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    =============================================================

    More troubleshooting if necessary:

    Resolution in Windows 7 stop errors (blue screen) - has a section for if you can or cannot start Windows.
    http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

    Check this thread for more information using BlueScreenView, MyEventViewer and other methods
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    We can analyze the minidumps if make you it available from the OneDrive or other
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    -sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
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    Adding files to your OneDrive
    http://Windows.Microsoft.com/en-us/Windows-8/getting-started-onedrive-tutorial

    Download pictures and files
    http://Windows.Microsoft.com/en-us/onedrive/add-photos-files
    A disk - sharing files and folders and change the permissions
    http://Windows.Microsoft.com/en-us/onedrive/share-file-folder

    ZIP or download the content of the C:\Windows\minidump

    Use OneDrive to upload collected files

    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    -------------------------------------------------------------------------

    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
    (also Windows 7)
    http://www.winvistatips.com/disable-automatic-restart-T84.html

    ===========================================================

    Check out these utilities to see if information may be collected:

    It is an excellent tool for displaying the blue screen error information

    -Free - BlueScreenView scans all your minidump files created during 'blue screen of death '.
    hangs and displays information about all accidents of a table.
    http://www.NirSoft.NET/utils/blue_screen_view.html

    -------------

    MyEventViewer can be verified at the time of the blue screen (BSOD) to in a
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    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
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    http://www.NirSoft.NET/utils/my_event_viewer.html

    ------------

    AppCrashView - free - a small utility for Windows Vista and Windows 7 which shows the
    Details of all application crashes occurred in your system. The information of the plant are extracted
    the .wer files created by the Windows Error Reporting (WER) of exploitation component
    system each time that an accident has occurred. AppCrashView also allows you to easily record the
    list of accidents to the text/html/csv/xml file.
    http://www.NirSoft.NET/utils/app_crash_view.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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