CD-ROM/DVD-rom only reads cd - dell hybrid

I won a hybrid of Dell, a little over 4 years ago (by Dell). It came with Vista. A year later, I put Win7 32 bit on it, Dell said that they would not support if I did. It worked great and still does... except for the dvd rom. He is not dead with Win 7 tho. He died less than a year ago. It reads and burns CD fine, but it won't read or burn DVDs.

I can't use my dvd drivers again because he will not read it. Of course I have more support or warranty on this thing. I was wondering if there is a way to get the drivers to see if I can get it running.

Today, I was going to reinstall the whole system but remembered my DVD rom is not reading and everything is on dvd (if it was on cd, that I could do!

I'll probably have to go buy an external dvd rom/writer this week, but thought I'd see if there was anything I can try before doing this.

If the drive reads CD but not DVD, it's a hardware problem. There is no driver will fix a hardware problem.

Tags: Dell Drives

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