Change subscription country New Zealand in Australia
I just changed to the Australia of the New Zealand. I was informed by Adobe that I can't change the country because of tax rules. My NZ subscription is charged of the Australia in Australian Dollars and is converted. I also learned that I have to start a new subscription and I will lose Type kit, Behance etc. I also have Adobe In Design download documents that cause problems.
This seems absolutely ridiculous.
Any help please?
Hi Brodes57,
The country store & the Adobe ID, payment details must be same.
For tax reasons, it is not possible to change the country associated with an existing Adobe ID. To work around the problem, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:
Change the country associated with your Adobe ID
If you wish to contact our support group for assistance, please visit this link: (be sure to connect to adobe.com with your Adobe ID first)
CC_membership-account-payment-support
For any other help, please Contact Customer Care.
Tags: Adobe
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