I just bought a subscription to the United States for my computer in MX and the system asks me to put in a CC for future payments for years. I can put in my CC in the States because it does not give me the ability to change the country for payments. Has a

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• Just bought a subscription to the CC and installed applications appear as tests

  Well, Yes, just that.

  Credit card charged, I see in my profile (plans & products) I have a Creative Cloud subscription (one year). After downloading Photoshop, I get a month of the trial.

  I found a way to get a license screen but it asking me a license number, which I don't know where to find them.

  I am working on Mac Os X 10.10

  Thanks for your help

  Thank you Pattie.

  The problem has been resolved by technical support.

• I can't say what site it is because it does not give full name, just a few letters on the page saved password.

  help please

  Hi smartyclown, you can change the size of this Panel to show more content by dragging the lower right password manager...

• My international United States keyboard totally does not work as it should.

  I put my keyboard we international so I can use the accented e or e characters, English is not my mother tongue.
  But lately dead keys do not work as expected.
  When I press on "instead of show nothing and waiting in a space or a letter, it just puts it it there is twice as" "(" even for ~. ".)")

  How can I go back totally traditional space?
  Note,
  I prefer we layout on my Belgian local network.
  My language is set to Dutch.
  I can't use US international no, because I have to be able to use letters with diacretes.

  I found the real solution by myself.
  Seems that something is wrong when you have a Belgian Azerty, set for US International.
  For people who prefer US international and have something similar.
  Just press CTRL-ALT-F1

• I have Lightroom and Photoshop installed on my desktop. I agree £8,57 per month to receive the Plan from Adobe.  I just bought a laptop. I have both programs installed on my laptop and my office. How to download

  I have Lightroom and Photoshop installed on my desktop. I agree £8,57 per month to receive the Plan from Adobe.

  I just bought a laptop. I have both programs installed on my laptop and my office.

  How can I download on my laptop?  Any help gratefully received

  John

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

• I just bought a version of lightroom upgrade 6 (mac, upgrade from lightroom 4) and began the process of installation, but when I entered the serial number of the previous version, I got the message "the serial number you entered is not valid. Please try

  I just bought a version of lightroom upgrade 6 (mac, upgrade from lightroom 4) and began the process of installation, but when I entered the serial number of the previous version, I got the message "the serial number you entered is not valid. Please try again. If the problem persists, contact customer service. The number I entered is correct - I checked against the original package and on the products of my adobe account page, and I get the error message even if I try to enter the serial number of the version of lightroom 3 I had before. I am at a loss to understand what I can do: I paid for this product, but I can't install it. The only thing I can think is that the lightroom 4A was purchased from an old computer, but it has migrated successfully to my current imac, as surely, it should work.

  Problem is resolved now - it's due to my misunderstanding of what was required, and enter the serial number of the previous version (as an upgrade) instead of the serial number of the version I had to buy). My apologies for my mistake and thank you for your time.

• Im trying to buy photoshop but it keeps saying that its not available in my area. I am in the United States and in my area gets bad! I even updated to the United States, but it is not record the change!

  Im trying to buy photoshop but it keeps saying that its not available in my area. I am in the United States and in my area gets bad! I even updated to the United States, but it is not record the change!

  Hi Mariam,

  It seems that your ID Adobe was initially registered in Pakistan due to which it is not allowing you to make purchases in the United States.

  You can create a new Adobe ID, register in the United States and then it should allow you to make a purchase.

  Let us know if it works or not.

  Thank you

  Yann Arora

• I bought the pack, but it does not give me the option to download the full version. Just the thr trial

  I bought the pack, but it does not give me the option to download the full version. Just the trial thr. Why?

  If these solutions do not work, please contact our staff of support directly by following this link: contact Adobe customer service.

  For more information, please visit: FAQ: how to contact Adobe for support?

• I just bought a subscription to Muse because I wanted to try Muse (2014) for a month. I'm on Mac os 10.7.5 I don't need the CC Muse version. Is it possible to buy older versions of Muse? I had read online that after adhering to the

  I just bought a subscription to Muse because I wanted to try Muse (2014) for a month. I'm on Mac os 10.7.5 I don't need the CC Muse version. Is it possible to buy older versions of Muse? Online, I had read that it was after joining the program of cloud.

  Hi Brian,.

  You can go to find other apps in Creative cloud app and select the previous versions:

  

  Lists the previous versions of applications available to download/install.

  Kind regards

  Akshay

• I just bought Photoshop 11.  The serial number is not valid for out me of the trial.

  I just bought Photoshop 11.  The serial number is not valid for out me of the trial.

  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/

• Netflix bought through iTunes does not give me the option 4K

  Netflix bought through iTunes does not give me the option 4K

  What, instead, have you done so far? Netflix Checked site help or a FAQ section? Contacted Netflix? If none of these give a solution contacted iTunes Support (http://reportaproblem.apple.com)?

• I bought a subscription to Acrobat Pro DC but when I use it, and I am connected, he said at the bottom right I use a trial which has only 29 days to use (yesterday it was 30)

  I bought a subscription to Acrobat Pro DC but when I use it, and I am connected, he said at the bottom right I use a trial which has only 29 days to use (yesterday it was 30)

  Hi terryc75227591,

  Please contact our customer service, they will help you to get it fixed.

  Follow this link Contact Customer Care, sign in using your Adobe ID & click on "still need help? Contact us"button to launch the chat/call.

  Kind regards
  Nicos

• I need to reinstall Adobe Creative Suite Production Premium on my computer, when you are prompted because it does not accept my serial number adobe, I bought my version in April of 2013, why the habit he accepts my serial number?

  Hi all, I have reinstall Adobe Creative Suite Production Premium on my computer, when you are prompted because it does not accept my serial number adobe, I bought my version in April of 2013, why the habit he accepts my serial number?

  Quickly find your serial number

  Error "serial number is not valid for this product". Creative Suite

• Mail application does not give me the ability to pin to my taskbar

  Original title: I just bought a laptop HP with Windows 8, but when I right click on Mail all I get is to pin to the Start Menu or remove.  It does not give me the ability to pin to my taskbar

  I just bought a laptop HP with Windows 8, but when I right click on Mail all I get is to pin to the Start Menu or remove.  It only gives me the ability to pin to my taskbar.  What should I do now?

  Only desktop applications can be pinned to the taskbar on the desktop. Modern (aka metro) applications such as the Mail app can only be pinned to the Start screen and not the taskbar.

• I just bought standard xl adobe but it is for my mac, and I just found that I can't use it on my mac!  What can I do?

  I just bought standard xl adobe but it is for my mac, and I just found that I can't use it on my mac!  What can I do?

  I wonder where you found XI Acrobat Standard for the Mac... ?

  The best Contact Customer Services by telephone or chat.