changeaccount user cant or type

my laptop will not let me close some pages, cantr activate authorization to run programs, can't change the account user or type, everything that happens vwhen I click on some isi options get the spinning hourglass that never stops. I can't even click on the recovery. and some of my apps have a square around them with an arrow in the corner of the squares t6he on my desktop page.

Hello

1. What is the brand and model of the computer?

2. What is the security software installed on the computer?

3. have you made changes on the computer recently?

4. have you logged on as administrator?

5. what happens when you try to close some pages?

6. do you get an error message trying to change the user account or type?

7. What is the error message you get when you click on recovery?

8. you have Service pack 1 installed?

Method 1.

Ry Tyour computer to start clean and control state if the same problem occurs. Tuning your system to start in mode minimum state helps to identify third-party applications or startup items are causing the problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
http://support.Microsoft.com/kb/929135

Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

Method 2.

Start the computer in safe mode with network and run a complete virus scan to make sure that the computer is virus-free.

Advanced startup options (including safe mode): http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

You can run the Microsoft Safety Scanner to make sure that the computer is virus-free.

Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

Refer.

Optimize Windows 7 for better performance: http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

Security Scanner warning: there will be data loss through an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

I hope this helps.

Tags: Windows

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