Changes of information media in Windows Media Player 11

When I open Media Player, everything works fine.  I can listen to music and view information from the album and change the titles of the album but, when I go to tools > apply media information changes.   The progress bar gets up and says Retriving information media and update files.  The progress bar gets to 3%, then it changes and said the server is busy on a new attempt and it shows progress to 0%.  I waited 15 minutes and it still says the server is busy try again.  I uninstalled Media Player and reinstalled and also reset my internet settings explore, and nothing seems to work.  What could be the problem.

Hello

1. don't you make changes to the computer before the show?

Windows 7 comes with Windows Media Player 12 Windows Media Player 11.

Please let us know the steps to uninstall Windows Media Player.

Follow the steps mentioned below.

Method 1:

Please, put the computer to boot and check if it works very well.

Click on the link below.

NOTE: After completing the troubleshooting steps, please return the computer to start as usual (see STEP 7 from the link below)

http://support.Microsoft.com/kb/929135

Method 2:

Please run the troubleshooter mentioned in the link below.

http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

Method 3:

Run the System File Checker tool using the link below.

http://support.Microsoft.com/kb/929833

Tags: Windows

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