Cannot get windows media player to access the information in the web album

I don't know what happened, but I can't get some information on the web when I copy a CD. Tried to reinstall windows 11 media, still have the problem. Has raced without change, tool, spybot, windows Defender malware. Hope someone out there has found it. My operating system is XP Pro.

Thanks in advance, Steve

Hello

·         You get the error message?

Method 1:

 

I suggest you to refer to this article and check if it helps.

Add or edit media information

http://Windows.Microsoft.com/en-us/Windows-XP/help/Windows-Media-Player/11/album-info

Method 2:

Also temporarily, try to Disable Antivirus and firewall programs and check if the problem persists.

Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Also see known issues of the link

http://Windows.Microsoft.com/en-us/Windows-XP/products/Windows-Media-Player/11/readme#section_3

Tags: Windows

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