Check my billing information? All right so why creative cloud will stop working?
I get a pop up everytime I open Photoshop or Illustrator or any other of my applications creative Cloud that says that I need to verify my billing information because there is a problem with the last payment, and this creative cloud will stop working if it is not dealt with. Well, I looked online and all credit card information seems fine so I clicked on change payment info and it says "thank you!" We have received your payment. "Well, if you then why he always keep counting the days until it stops? If everything on the credit card info seems well why did the payment not pass?
Hi NinjaLeah2,
I did check the payment portal, Adobe could not obtain payment from your bank, it was held on 3 December, 10, 17, 24. 2013.
Please get in touch with the Bank to check the error, once done, contact Adobe at http://adobe.ly/yxj0t6 in order to regularize the subscription after update of the payment.
Kind regards
Baudier
Tags: Adobe
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