Child is not classified as family member when you install on Windows 7
I have problems to set up parental controls on Windows 7.
Security configuration for the family on Win mobile, 8 of woman successfully. When I sign in to the Family Safety website I see my son as expected account and my wife the other parent.
Now want to family security put in place to monitor its account on my laptop win 7. Installed windows essentials. Went into setting and chosen son, connected to the family safety account and I wonder to match its local account with one of the accounts online in our family. However showing only accounts are our two parents does not represent his account. For my son, the only way is to add security to the family, that creates it as a fourth member of the family in my account online. I deleted the duplicate family member so I now go back to the beginning.
Any ideas how I can configure the same child account is used for both computers, so monitoring is the same on both?
Only I thought I have is that I don't think that I've added an email to his account, when I set up the family safety on Win8 machine initially. This would cause this issue?
Hi Neil,
Thanks for posting your question in the Microsoft Community.
I'm sorry to know that you are facing this problem. Apologize for the inconvenience caused to you.
You can read these articles to learn how to configure security for the family on the behalf of the child.
Set up parental controls: http://windows.microsoft.com/en-US/windows/set-up-family-safety#set-up-family-safety=windows-7
Family Safety: FAQ: http://windows.microsoft.com/en-us/windows/family-safety-faq
Keep us in the loop to help you further.
Tags: Windows
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