The last update of Windows Vista broke my HPprinter drivers. How can I fix it?
I get a message on the reels does not, but when I reset that to, it just turns off again.
Hi Wylda,
I imagine the inconvenience that you are experiencing. I'll certainly try and help you in the matter of fixing.
To help you to propose measures to solve the problem, I would appreciate if you could answer the following questions:
1. what was the last time that the printer has worked well?
2. do you get an error message?
3. do you have an anti-virus installed on the computer program?
4. are you aware of any recent software or hardware on the computer changes?
You can go through the steps in the article and check if it helps.
If the problem persists, you can also contact HP support and check.
Hope this information was helpful and provide us with more information so that we are able to help you the best.
Tags: Windows
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