Chromebook: Sent someone at - it a laptop for repair because the keys were not working?
Several keys on my keyboard do not work. As suggested on this forum, I have powerwashed the Chromebook twice with no change in the problem. I contacted HP and I received the box to return it for repair under warranty. My question is this: does anyone know if I should including the adapter? The person of tech for the repair, I talked said I shouldn't include it but said that the documents sent by the repair center to register. I called back several times to try to get what I thought, it was a simple answer or not available. I want not to return the adapter so I won't get it but I don't want to prevent the repair center to be able to fix the keyboard. Thank you!
The only time that you must include the AC adapter is when it is supposed to be a problem with this component.
HP has all the cards for all computers, laptops, tablets and desktop computers.
Given that the HP representative said the, you do not send in the adapter.
Cover your back:
If you wish, put a note in the box that indicates that you have said do not send adapter.
And, Yes, if the problem with the keyboard is revealed to be the adapter, you need a new adapter.
Add to your notes that if the problem is not found, you suspect the power adapter, after all. HP can you send simply should the tech Department think that a new adapter is needed to solve the problem.
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Tags: Notebooks
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Then restart and reinstall the update from here - http://support.microsoft.com/kb/971033
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http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates
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http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates
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