Climbing, after that the technicians can't fix

Any ideas how or what the process of escalation after technicians can't fix a laptop under warranty?

MickyJoe wrote:
Any ideas how or what the process of escalation after technicians can't fix a laptop under warranty?

This is a user supported forum and so can't help giving recommendations to others, you must contact a manager of technology to solve your warranty issue.

Tags: Notebooks

Similar Questions

  • After that the virus can not connect to internet

    My computer running Windows XP has been infected by a virus 'Alert system' fake who took over the office and hide all my files. I was able to restart in safe mode, run Malwarebytes and Microsoft Security Essentials to capture and remove some viruses. I was also able to display most of my files and desktop programs. (I also tried to do a system restore, but this doesn't seem to work). However, I can not connect to the INternet using Internet Explorer. I reset IE, but I can't always connect. It seems that IE starts to open the URL, but is then blocked somehow by the virus, which redirects to the default "diagnose the problem. The cables are connected and the Internet works. What other options are bypassing them that blocking and/or resettlement of IE.

    The error you received seems to indicate that there is a need to reset Winsock.  You could try running the FixIt program contained in this article, or the manual procedure:

    "How to determine and recover Winsock2 corrupted in Windows Server 2003, Windows XP, and in Windows Vista"
      <>http://support.Microsoft.com/kb/811259 >

    HTH,
    JW

  • After that the effects can't continue: unexpected failure during the application startup

    I decided to update my OS to El Capitan and the biggest problem I encounter is AE does not. I downloaded the latest version, thinking it was a problem of compatibility of CC 2014, but he keeps doing the same thing. Weridly enough, the rest of my works of master collections very well, that there is only one AE problem. HELP Please!

    Screen Shot 2015-11-02 at 2.58.10 PM.png

    Hi, Paloma,.

    Yes, I tried that and it work, but it is not a satisfactory solution when I have to go and change users when I want to use just After Effects.

    It seems that your user account is corrupted, proven by the fact that you are up and running in After Effects without problem in a new user account. There are a number of articles on the internet on the repair of a user account, then you can try it. And here's one: 5 Potenetial Solutions to solve a corrupt OS x user account

    Thank you

    Kevin

  • How can I get my computer my external USB drive (portfolio) after that I repeatedly get the message that the device "can not be removed?

    Original title: I need a market to resolve the problem remove the instrument.

    How can I get my computer my external USB drive (portfolio) after that I repeatedly get the message that the device "can not be removed? I have closed all other programs and waited for varying amounts of time, and tried all of the fixes that have been proposed on this site. Nothing works. I don't want to turn off the computer whenever I have to remove the device.

    I can't know what "all patches" you've tried, but:

    Make sure that the system restore does not monitor the external drive.  SR does need to control the system drive and to the system drive, SR has only about 1 GB of space max.  Make a right click my computer and select properties then the System Restore tab to configure SR.

    Make sure that the Indexing Service is turned off (at least for the external drive).  To disable disk indexing completely, which will also speed up your computer a bit, see http://lifehacker.com/031440/turn-off-indexing-and-speed-up-windows-xp.  For the external drive, right-click on the drive icon in my computer, select properties and uncheck the indexing disc

    There are different workarounds short to shut down the computer, but you might want to try this third-party app first:
    http://safelyremove.com/index.html  Among other features:

    The device cannot be stopped now. Why? Never encountered the situation when Windows does not allow you to remove a device? Unlike Windows, USB remove will show you programs which prevent the device to be stopped and let you close these programs or just files that they opened on the device.

  • I bought ipad air 1 after that 2013 but can not get the pages for free. Numbers and imovie I can. IOS9 running at the moment. I have pages when I connect on icloud on my pc. Can I transfer iPad app, because it is not in the ILO purchased in itunes.

    Hi everyone, this is my first post, also help on the post would be appreciated.

    I bought ipad air 1 after that 2013 but can not get the pages for free. Numbers and imovie I can. IOS9 running at the moment. I have pages when I connect on icloud on my pc. Can I transfer iPad app, because it is not in the ILO purchased in itunes.

    Thanks in advance

    Newbie

    The only way to install an ipad app is through the app store.  PC or Mac software does not run on the ipad.  Search in the contacts link at the bottom right of this page.  Give apple a call.

    I guess is the icon for pages in icloud for storing documents pages.  At the same time, apple had a cloud based pages.  Not sure what happened to her.

    R

  • Can embed you fonts in a pdf file after that the pdf has been created? I received a PDF of an another designer, made a few minor corrections, and now the printer cannot be used because the original pdf didn't have all fonts embedded. Any ideas?

    Can embed you fonts in a pdf file after that the pdf has been created? I received a PDF of an another designer, made a few minor corrections, and now the printer cannot be used because the original pdf didn't have all fonts embedded. Any ideas?

    Use the Acrobat Pro preflight!

    To incorporate the missing fonts in Acrobat Preflight profile will incorporate the missing fonts in your PDF file assuming that:

    (1) the fonts in question are installed on your system and

    (2) the police themselves is not protected against the incorporation (they can at least see and print incorporation.

    -Dov

  • My pc was broken and I had to by one. I did backup cd:s. I downloaded backups on CDs in the new pc, but I can, t open Premiere pro cs 5.5 application. How can I download Premiere pro cs 5.5 in my new pc after that the old pc was broken?

    My pc was broken and I had to by one. I did backup cd:s. I downloaded backups on CDs in the new pc, but I can, t open Premiere pro cs 5.5 application. How can I download Premiere pro cs 5.5 in my new pc after that the old pc was broken?

    You can download at the bottom of the link:

    Download CS5.5 products

  • IR remote stops working after that the system will switch to standby

    IR remote no longer works after that the computer goes to sleep.  I use Windows Media Center (Vista) to the TV and use the remote a lot.  The ONLY way to make it work is to restart the machine, which is a PITA.

    In the device, here is what is displayed Manager...

    Windows cannot load the driver for this hardware device because a previous instance of the device driver is still in memory. (Code 38)

    I tried uninstalling, reinstalling the driver, unpluging the receiver IR USB, displacement of ports, etc., the software MS difficulty he tried, but nothing works.  It allows to work all the time, but these last few months, you must restart the computer to operate the remote control.

    Any ideas?  Help, please.

    BTW, it is a HP Desktop Media machine, and the remote control is the standard HP remote given out with their machines.

    Here is the official Microsoft fix for error code 38:

    Code 38: Windows cannot load the driver for this hardware device because a previous instance of the device driver is still in memory
    http://TechNet.Microsoft.com/en-us/library/cc772090%28WS.10%29.aspx

    Have you tried to deactivate "standby" and checked for the repetition of the problem with the IR remote?

    You can ask your question to the Media Center experts at the green button forum:

    http://thegreenbutton.com/

    Have a Word with the help of HP to see if they have a fix for the same.

  • After that the upgrade of my URL bar no longer displays the Protocol.

    After that the upgrade to Firefox 7.0 my URL bar is no longer shows me what protocol is used when you use http port 80. How can I turn this feature on?

    The Protocol (http://) was removed from the URL in the location bar for pages http:// only. https:// pages will always have the Protocol. This can be confusing for some users. There is also a bug known, where if you copy the URL after selection of the awesome bar dropdown (but before loading the page) it does not include the http:// part.

    Users can revert to the old behavior by setting browser.urlbar.trimURLs to false in about: config

    1. type of topic: config in the URL/address bar and press the Enter key
    2. If you see a cautionary, accept it (promise to be careful)
    3. Filter = browser.urlbar.trimURLs
    4. Double-click the pref in the lower panel of toggle it on 'false' OR , do a right-click on the pref in the lower panel, then choose "Toggle" switch it on "false."
    5. close the topic: config tab

    If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.

    Not related to your question, but...

    You may need to update some plug-ins. Check your plug-ins and update if necessary:

  • server control of automatic release after that the server took control

    Hello

    I have a vi that is not automatically "lock control" after that the server has regained control.

    Currently, in labview 8.2, when the server takes over the control of a vi, one must first unlock control of vi (by right-clicking and selecting "unlock") before a customer can request control again. Does anyone know how to prevent the automatic locking of the vi from the end of the server when it regains control.

    See you soon,.

    BrissyDrew

    Thanks NathanK,

    I found a solution. When I used the vi at the server end I was selecting the wrong option when I right click. I was by selecting "take back control" when I should have been by selecting "controller of report. This last option helped a client to regain control when he asked for it without the server having to give it up first.

    Thanks for your advice.

    See you soon

    BrissyDrew

  • When the Admin sign on the office comes to the top, but after that the computer does not respond when the user tries to do anything. There are actually turns off the computer with the power button.

    Original title: user profile

    My administrator user profile does not work properly, but I have a user profile that has activated the parental control that worked well for about a year and yesterday when this user logs on the desktop comes up, but after that the computer does not respond when that user tries to do anything. There are actually turns off the computer with the power button.  I ran a virus scan and spyware scan in my user admin profile and he has not found anything.  I don't know what to check.

    Hello rhunter15,

    There may be a program to interfere with Parental controls so that we can try a few things to see if we can determine the application or program that is causing problems.

    First of all, we run System File Checker to see if you have a corrupt file system.

    • Click Start
    • Click on all programs
    • Click Accessories, and then right-click on the command prompt.
    • Select the Security tab and choose "Run as Administrator"
    • Click on command prompt
    • Type SFC/scannow.

    It will scan and repair any damaged operating system files.

    To determine if there is a program because of a conflict, we recommend that you perform a "clean boot" of the computer. A clean boot is designed to disable programs and services in the background as much as possible. This helps determine which service or program can be the cause of the problem.  For more information about how to perform a clean boot for troubleshooting, click the number below to view the article in the Microsoft Knowledge Base.

    KB 929135 - how to solve a problem of performaing a clean boot in Windows Vista.
    http://support.Microsoft.com/kb/929135

    Once you have finished the clean boot, check again and see if you get the error of parental control.

    If please post again and let us know if that helped pinpoint the problem or if you still need help.

    Thank you

    Marilyn
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Epson Aculaser C 1100 printer does not print after that the text of the error 'install C Tnr basket' black and printer doenst photography black and white or grayscale pages

    Epson Aculaser C 1100 printer does not print after that the text of the error 'install C Tnr basket' black and printer doenst photography black and white or grayscale pages

    the printer is not the shades of grey even print cartridge is not yet empty

    y at - it software for hauler color printing?

    Thanks for your comments

    Hello Nilsvolkel,

    Thanks for the reply.

    I'm sorry for the late reply.

    I appreciate your patience and time.

    Do not require any special software.

    However, you can use the steps in the following articles and check.
    Reference:
    http://eSupport.Epson-Europe.com/ViewArticle.aspx?LNG=fi-fi&kbid=328037&data=FCFfEfoyEiGLYDIUqzWyE0QE3127X87y&CL=1

    http://Windows.Microsoft.com/en-us/Windows/choosing-print-options#1TC=Windows-7

    Please keep us informed.

    Thank you

  • After that the most recent windows update, my computer starts a little more slowly and the start bar at the bottom rises gray and rasterized.

    After that the most recent windows update, my computer starts a little more slowly and the start bar at the bottom rises gray and rasterized. In addition, all pages that I opened on the internet are coming with the same blocks of old, gray. Any ideas on what was past, and how to fix it?

    Original title: old start bar

    Right-click on your desktop, go to customize and then make sure that any theme in the 'Aero' section is currently selected.

  • Silverlight has been installed on my dell with media player and after that the tuner has stoped running silverlight would have something to do with it? I get a low rate and no signal tuner.

    Silverlight has been installed on my dell with media player and after that the tuner has stoped running silverlight would have something to do with it? I get a low rate and no signal tuner.

    Hello

    Thanks for the quick response.

    What web browser do you use to access the links in my previous post?

    If you use Internet Explorer, I suggest to optimize Internet Explorer settings and check if it works.

     

     

     

    How to optimize Internet Explorer

    http://support.Microsoft.com/kb/936213/ro

     

    Warning: Please note that the reset Internet Explorer (IE) resets all of the settings defined by the user, including those established by the installed extensions, toolbars and other add-ons for IE by default. This includes all the security, privacy and settings area. Also this will erase browsing history, delete all temporary Internet, cookies, form data files and especially all the passwords.

     

    If the problem persists, you can reinstall the drivers for the Tuner card and check with the question.

    It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

  • After that the effects cannot continue: error when access to the files instead of inside "/ users/me/Library/Preferences/Adobe/After Effects / 13.8", if it please check the file permissions and try again.

    After that the effects cannot continue: error when access to the files instead of inside "/ users/me/Library/Preferences/Adobe/After Effects / 13.8", if it please check the file permissions and try again.

    [Fixed spelling - Mod]

    Go to the folder listed in the path and change the permissions to read/write. Do you know how? It is in the info file.

Maybe you are looking for

  • YouTube will not play videos

    YouTube will play not just in these video days. No idea why it might be they work in Internet Explorer.

  • HP TouchSmart 610-1030y replacement of office mouse

    My mouse died on me, and I bought the same mouse HP and the USB dongle for replacement.  I can't find the location on the HP Touchsmart 610-1030Y to replace the existing key.  I found a similar question on the forum that directs me to a picture of a

  • Compaq mini 700: Compaq mini 700 laptop error fatal system shut down.

    Compaq mini 700 laptop error fatal system shut down. CNU9144WRX can you pls give me a current password. my mini doesen´t have a. THX

  • Program release problem

    My program is finished and I am I'm ready to release. The problem is how I chose to support devices? I compiled for 7.0, but this will not work on all devices of 7.0. For some unknown reason on some devices, the screen flickers constantly, and none o

  • Vostro 1500 "no audio device" in Windows XP

    I bought a Vostro 1500 with Vista and XP Pro has added in a configuration to dual-boot.  Everything works well except that I have not been able to get the Sigma sound card to work.  I downloaded the correct driver (R158235), depending on the site of