Clip + hangs on "refreshing your media" once the files have been added

Hello. Today I bought a Sansa Clip + mp3 player. Its internal memory is 4 GB, so I bought a 32 GB microSD card.

I put the microSD card and connected the device to the computer. I then transfer a lot of files, mp3, some flac, as I read the Player supports this format.

By looking at the output during the transfer, I also saw that some JPG files have been transferred. I guess this isn't a big deal, and I still don't think what is causing the problem.

Now, when I removed the device safely from the computer, it has started to cool off the media and then frozen at 99%.

I had transferred 11 GB of data, so I guess it will just take some time. I left it there.

I returned about 45 minutes later, and he was still stuck there. Now, I started to suspect that something is wrong.

I googled a little and found that maybe I need to reset the device. I did it. I then plugged the device into the computer, with a microSD card still in it.

Immediately when I plugged it in, it started refreshing media once again. This time, he did not even half of it. He just sat there, stuck on this scene.

The device was not recognized by the computer. I did the procedure to reset again, and this time removed the microSD card and connected the device to the computer. This time, it worked, and I was able to access the internal memory.

However, all the files are on the microSD card, and whenever I plug the unit into the machine with the card inserted, I can't access anything whatsoever.

The device is not yet recognized by the operating system. What can I do? Is it possible to return it?

My OS is Arch Linux.

I did a manual update of the firmware from 10.02.18 and even checked in the device.

How can I fix? It's very frustrating, I feel that I spent money on a useless product.

After several hours of frustration, I ended up installing a third-party firmware called RockBox.

The device booted up, even with the microSD card inserted, and I was immediately able to play the files.

No database has been built. This is the way it should be.

So, things turned out all right in the end.

I just think it's a little sad that I had to jailbreak the device to be able to use it for the purpose I bought it for.

Thanks anyway.

Tags: SanDisk Sansa

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