stuck on "refreshing your media".

Hi, I just got this yesterday and have had a lot of trouble with it, the software does not install correctly, the device is not recognized. It get stuck on the scene "refreshing your media" - I made a couple of soft resets. but it doesn't seem to work. Can anyone help with this?

How long took you? It may only appear to be frozen (the progress bar isn't really evolve for as long as it takes to finish properly). What may cause it to take a long time: a large number of files and/or folders, files corrupted and botched the ID3 tags.

More on tags: when he says "refreshing your media", she does really built a database of all the information contained in the tags (title, artist, album, track number, etc.). The player can choke on messy tags, especially very long comments. For some reason, some people try to put the history of the artist (or some other ridiculously verbose nonsense) in the "Comment" tag The best thing to do is to use a program like MP3Tag (highly recommended and FREE) to clean up tags, deleting the comments and stripping other tags to only the essentials. Any tag editor you use, change the settings to save tags to ID3 v2.3 ISO 8859-1 format, if possible. This format is more compatible with Sansas.

If your labels are clean and it still freezes, you probably have a corrupt file. To make it easier to isolate the problem, or the files, format the drive (settings > Control Panel menu) and start reloading your files in smaller batches until it crashes again.

Tags: SanDisk Sansa

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