Cloud App creation went to trial for leave CC with Lightroom, Photoshop CC after installing the Update June 2016
I have two computers, we'll call desktop and laptop. I have an annual subscription to CC until April 2017. Two computers running the current version of Windows 10.
1. on the desktop, I had worked in CC Photoshop and Lightroom CC yesterday and everything was fine.
2. this morning after the start of my desktop (internet was and is available), I tried to open Lightroom and I had a sign on the screen (I've never seen this screen). I clicked to go to the next screen and he says: I signed the. He then continued just a loop to the sign on screen. (Same result if I tried to run Photoshop).
3. I opened the Cloud application create (which is set to start and log in automatically). He said switch CC Photoshop and Lightroom CC to the version of June 2016. After the upgrade, the buttons next to the names of two app has said something like "Trial".
4. I can open both CC with Lightroom and Photoshop CC, but when I view the help/Info system, it says I have a trial license. (Lightroom and Photoshop indicate I am signed- and therefore aware of my license)
5. I did some googling issuance of the CC licenses does not:
A. rebooted Desktop
B. cc app, went to preferences, disconnected and connected.
B. info to check the 'my account' (takes me to the Adobe Web site) were it confirms I have a current annual subscription.
C. went through the steps described in this article Adobe creative stop Cloud 2015 to return to the mode of trial. No change.
D. went through the steps described in this article: http://williambeem.com/how-to-fix-the-adobe-creative-cloud-login-error/ . No change
E. tried to uninstall app CC (so I could reinstall CC app as stated in this article "Server unknown error" when connecting to Adobe Creative cloud ), but I can't just uninstall the app CC (Windows said that other applications depend on). (Also killed all CC app process in the Task Manager to see if I could uninstall but this does not work either).
6. after starting my laptop, my CC app updated to Lightroom and Photoshop CC CC and licensing never returned to "trial". I DO NOT run Photoshop/Lightoom simultaneously on the laptop and desktop so this isn't a problem with the license.
7. on the Adobe / my account of the site it says that my desktop and laptop are allowed for the CC license.
8. on my Android phone, I am able to start mobile Lightroom and after signing in, he says: I am licensed.
Thus, on my desk, I'm left with probability in 7 days my "trial" versions of Photoshop and Lightoom will end and the apps will no longer work.
Anyone run into this and found a solution?
I finally found something that worked:
First of all, my problems were caused by the new version of the app for cloud creative that automatically downloaded and installed.3.7.0.272. Adobe should fix this problem.
Exit all Adobe CC including Creative Cloud applications (also launch Task Manager, find the CreativeCloud process and select 'end of task")
On 10 of Windows, go to the
C:\ProgramData\Adobe
Find the folder named "SLStore" and rename it "SLStore_old".
Then I got Lightroom. It prompted me to license screen and I entered my credentials (e-mail address and my password of Adobe). It those validated and open Lightroom. I opened Photoshop and it validated because Lightroom had already gone through the process. I then opened creative cloud and for the first time in a week, it is more said that I had "evaluation version".
Tags: Adobe
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