Similar Questions

• How can I get Cloud.app creative to stop asking me for my old email address?

  How can I get Cloud.app creative to stop asking me for my old e-mail address that I do not have access to? I reinstalled several times and it stills asks! I spent several hours chatting and my specialist offline help until I got an answer to this question. I prefer not to delete all my files and applications associated with more CC. But I can't update my applications without control panel allowing me to connect

  Okay I finally found the answer - for some reason any convoluted, you must disconnect from an application from the menu help - why is there not an option for the bookmark on the Panel app?

• Creating cloud app detection installation of LR on the old disk

  Recently upgraded my Macbook with an SSD (MainDrive) and did a new install of 10.9.4 (Mavericks).  In the process, I moved my old HDD (now SecondaryDrive) from the optical drive.  This player has LR 5 installed, but I would have preferred a new installation of my new drive.  Creative application cloud seems to detect Lightroom on the old disk and simply States that it is "up to date".   What is strange, is has not detected installing CS5 on the player of old, now secondary.

  Without touching on my old installation or by car, how can I get the cloud app simply install a new copy of LR on my now main SSD drive?  Is there a way to tell the application to the analysis only the OS disk?

  I tried a few tricks such as deleting the file opm.db without success.  I moved the app LR on applications on the SecondaryDrive in the trash, restarted the creative cloud application and LR is still present.

  I don't want to start in the other drive and uninstall LR, I think I would really not.  Any suggestions?

  Just seen the status of LR installed to not installed.  I was just in the cloud application settings pane.  Very strange.

• No veo nada en the cloud app creative ¡Ayuda!

  Buenas tardes. That pasa disculpen are de the app of Creative Cloud para poder instalar version of ch pruebla, pero results Québec abro the app y me appears in blanco no puedo ver nada. What this can be?

  Hi Angelesm69340788,

  Please see the links below:

  White cloud creative app:

  Blank white screen. Sign in | Creative cloud Packer

  New application Cloud Creative unusable: it is empty!

  Creative cloud is empty window why?

  Re: Empty opening creative cloud app

  Let us know if that helps.

• Creative cloud update: 15 installation error

  Hello

  I'm updating some creative Cloud for the latest versions of 2015 applications. (Illustrator, InDesign and Photoshop). I have successfully installed the Acrobat update but it fails on others.

  Error message is the exit code 15. Anyone got any ideas how to install.  Nothing mentioned on the list of error codes Adobe installs. If anyone has any help that would be appreciated.

  Hi John,.

  Please visit: the exit code 15 installation | Mac OS X | CCM, CS6

  Hope that helps!

  Kind regards

  Sheena

• Creative cloud app: updated installation: stuck at 2% Message "tries to connect to the server.

  I have cleared all my browsers cache, uninstalled the app and re-installed, cleaned up the hosts, checked every single thread that is available with the same problem... none are resolved.
  Web-fonts used to synchronize until the update happens so I can't really work.  It is a very big problem for me.  The screenshot below is the window of my creative cloud for the last 4 hours

  I am running windows 7 Home premium v 6.1 service pack 1

  

  You see connection to the CC - stuck on "installing update...". »

• I'm spinning icon in creative cloud app after installation

  I just installed the free trial CC version and I still get the rotation icon, and it was turn forever.

  

  I need lauch CC to finish a project. all I have to do to solve the problem?

  Thank you

  Hi ned I had fixed it by apple phone support please.

• Cloud update creative Installer

  The most recent version of the CC-install cannot be downloaded and installed. Always error code 201 Who can help? Adobe? (MacOS 10.10.5, clean restart, all Adobe Apps and libraries removed, browser Adobe-Cleaner, newer, no antivirus tools...)
  

  Hi Cellozug,

  My apologies for the inconvenience caused.

  If the link provided above did not help, you can try the troubleshooting steps mentioned in the thread below, a similar question was addressed it: Cloud Installer fails with the 201 error code

  Let us know if this helps, waiting for your response.

• Cloud update creative fail error 72

  When cloud try to update I get this error of 5%:

  "office creative cloud has no up-to-date. (Error code: 72) Contact Customer Support.

  I can not find error 72 in these support pages.

  OS: Windows 7

  Thanks for the tips

  The following display might provide assistance: Re: dehaze lack of cc and when I update I get error 72

• Cloud Desktop Creative Installer is frozen

  The Creative Cloud Desktop Installer froze on the screen "Download Creative Cloud Desktop" (see image).

  I tried many things to fix the problem. More recently, I uninstalled all Adobe CC applications and run the cleanup tool Adobe CC.

  Any ideas? It stays frozen on the screen below.

  

  Thank you Jeff, after having spent 5 hours trying different solutions with Adobe support chat, I decided to just do a clean reinstall of the operating system. It worked.

• Creating cloud App does not install

  Updated cloud creative app install gets to 100% and then closes. I re - open app told me there and update the same thing. I've updated the about 5 times now.

  Hi Stephenl26067752,

  Could you please share the OS version you are using? In case you are using a windows machine, try to run the installation as an administrator and to share the results.

  As you tried to update creative Cloud applications a few times now. I ask you to download the version of the application from this link: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial and install again.

  Before installing the latest version, please try to uninstall creative cloud this link: CC help | Uninstall the creative desktop application Cloud.

  You can also check out this link if you encounter an error during the installation of the creative Office Cloud app: creative cloud troubleshoot download and install questions.

  Please feel free to update this discussion in case you need help with any of the above measures.

  Thank you.

• cannot install cloud adobe creative

  Lady, gentleman

  I can't open the cloud adobe creative

  error code 1

  and I search, adobe say "app purpose cleaner" and re-uploaded.

  but when I start it up. It does not work

  first of all, I use a macbook pro retina 2015 mi

  OS x 10.10.3

  When I open the .dmg file

  new window open application manager

  Double-click Startup

  but later 50% does not work

  Please help me

  Try out us by activating the user Root account and try to install.

  Root user account activation step:

  
  

  OS X Mavericks: enable and disable the root user

  (Applies also to Yosemite)

  

  

  How to connect as root

  1. If you are connected, choose quit from the Apple menu.
  2. If you connect from a list of names of users with pictures, click on the other.
  3. In the name field, type: root
  4. In the password field, type the password that you set when you configure the root user account.

  

  Once you connect to the Root account trying to install creative cloud app and check.

  Note : before installing, make sure that Adobe Creative Cloud and Adobe Application Manager are folders do not present under utilities, it is very important.

• I just switch to CC to photographers. I downloaded and uninstalled Manager creative cloud several times and whenever I do tab apps under creative cloud wrote "the installation is no longer functional. Uninstall and reinstall... I continue to do th

  I just switch to CC to photographers. I downloaded and uninstalled Manager creative cloud several times and whenever I do tab apps under creative cloud wrote "the installation is no longer functional. Uninstall and reinstall... I continue to do this with the same results

  Please follow the steps below.

  1. Follow the Solution 1 and 2 of error: "unable to install". Creative Office Cloud
  2. Install Creative Cloud Desktop Application using Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Hope this will help you.

  Kind regards

  Hervé Khare

• When I start installation Creative Cloud App it starts for about 10 seconds and then initializing bar disappears and the download stops

  When I start installation Creative Cloud App, it starts in about 10 seconds, then the initializing bar disappears and the download stops, anyone have any ideas?

  Jennifer,

  Please try the steps listed in error: "unable to install". Creative Cloud Desktop to reinstall the creative Cloud Desktop application

  You can also see these links:

  Creative Cloud App Installer disappears after "initializing Setup" without having to download (Windows)

  Installer of creative cloud disappears  (Mac)

  Guinot

• Adobe creative cloud app is unable to complete the installation

  I just downloaded adobe creative cloud app for mac, and then I open it, but it is not completed the download or installation

  This photo

  

  After this step, that it automatically cancelled!

  Please help...

  Please read and reply here with the https://forums.adobe.com/thread/1499014 information

  -try some steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

  http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

  http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

  or

  A chat session where an agent can remotely look inside your computer can help

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html