I'm spinning icon in creative cloud app after installation
I just installed the free trial CC version and I still get the rotation icon, and it was turn forever.
I need lauch CC to finish a project. all I have to do to solve the problem?
Thank you
Hi ned I had fixed it by apple phone support please.
Tags: Adobe
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I have cleared all my browsers cache, uninstalled the app and re-installed, cleaned up the hosts, checked every single thread that is available with the same problem... none are resolved.
Web-fonts used to synchronize until the update happens so I can't really work. It is a very big problem for me. The screenshot below is the window of my creative cloud for the last 4 hoursI am running windows 7 Home premium v 6.1 service pack 1
You see connection to the CC - stuck on "installing update...". »
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Creative cloud app not launching on Mac 10.11.3
My creative cloud application stopped, I tried to fix it with no results.
Any suggestions?
Hi Richards52589659,
Please see the links below:
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
If the links above do not help, please follow the steps below:
- Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
- Disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
- Turn off the firewall of the security program installed on the computer Internet.
- After this sign off cloud creative app connect and disconnect activate Cloud Creative applications
- Go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" changes it to ANYWHERE (to make these changes click the padlock in the corner at the bottom left of this window and enter your password on the computer, they are temporary changes)
1 force quit Adobe all activity monitor processes / end of task manager of the tasks in the same order as mentioned below:
- Creative cloud
- Basic timing & sync to basic support
- CC library & process CCX
- Adobe Common Desktop
- Adobe update daemon
- After that, everything that said adobe on it do a force quit for her
2-go to: Finder > Applications > utilities > Adobe installer > uninstall Adobe Creative cloud (if problems uninstall Trash)
3-go to: Finder > Applications > utilities > (delete these two folders - creative cloud Adobe and Adobe Application Manager )
4. then run the cleanup tool to remove the clouds creative and Adobe Application Manager (if it remains in the machine)
5 right-click on the icon in the Finder, then select 'Go-To' of the folder.
6. you will get a text box, type in the following command and then press 'return '. ("Not to be missed ~ symbol")
~/Library (It will open the folder of the user's library.)
7. browse to the Application Support > Adobe > trash folder OOBE and AAM Updater folder so
8. new > right click on the Finder icon and select 'Go-' the folder option > you will get a text box, type in the following command and then press the 'return '.
/ library (It will open the library system folder.)
9. browse to the Application Support > Adobe > OOBE trash, Manager of Adobe applications and Adobe common Office .
10. after that, rename the SL-STORE like SL-STORE_OLD
Adobe 11 - run cleaning tool > if present select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. " Use of the Adobe Creative Cloud cleaning tool to solve installation problems
12 - Click on the link to download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
Let us know if that helps.
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Download creative cloud App question
I am trying to download an App - Adobe Audition, but when I click on the folder of creative cloud App I just get a blue spinning wheel and the CC icon remains dim. I'm on a Macbook and I have never had trouble to download the App before. Help, please!
Hi Stephanie,
Please see the below help document to solve the problem:
Does not open App | Wheels of progress turn continuously
Kind regards
Sheena
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Cannot open the Creative Cloud App (Mac)
Morning, I read tons of message about this problem and still does is not for me. I see this screen:
-J' uninstalled the application through the CC cleaning tool.
-J' deleted content OOBE, including the opm.db file
-J' I disconnect in the web (can not do in-App), I used a different Adobe ID and nothing works.
Please, can you help me? I need to use XD and have no way to do it.
Best,
DGM. -.
Hi Danielg56466162,
As you said you have tried all basic troubleshooting steps and also mentioned several threads on the forums, I would always recommend refer you to the links below and check if this is useful:
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
If the links above do not help, then please follow here shared steps and reset your hosts file: Mac-CS3 Licensing error, can not activate
Just in case if she still does not then follow the shared here and manually clean Adobe Creative Cloud desktop app from your machine: illustrator reinstall a trial version free 1 day old!.
Let us know if that helps.
-
I can't install Creative Cloud App on my Mac.
I can't get the creative cloud App to install on my Mac (Yosemite). I can download the DMG file, I click on Setup and it asks me my administrative password, I type the correct password but then nothing happens. I get frustrated...
Do you have connected to the Mac as an administrator?
N ° 1)
Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.
(Applications > Utiliites)
"If present" Adobe Creative Cloud and Adobe Application Manager folder under utility window and trash both folders.
Step 2)
If present, Adobe Creative cloud trash folder from Applications as well.
Step 3)
Click on the link below and download & run the cleaning of Adobe tool:
If necessary , select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."
http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg
Step 4)
Click on the link below and download Adobe Application Manager and install the same:
http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager10.0_all.dmg
Once installation is complete, niche is going disappear, and then open the Application folder and locate the icon to launch Adobe Application manager, double-click it and update.
Once the update is complete. He shud launch Adobe Creative Cloud app.
Always the same?
You have to try different user account or it is better to enable the Root user account and later you can turn it off.
I had mentioned as follows to activate the user account root at the link below:
Re: Why isn't photoshop download?
After logging in to the Root account, try installing Adobe Creative Cloud app, it shud work.
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not opening not creative cloud app
app creative cloud opening Sun icon in the menu bar above. does not
See: App will not open. Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
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Creative cloud app page doesn't load/LR does not open
Hello!
My copy of lightroom does not open and whenever I try to go creative cloud app Update/Uninstall tab it gets stuck on a loading screen, someone has any suggestions please? I have tried to uninstall and reinstall and signature and insert it again.
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
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My creative cloud app Manager begins immediately the update when it is opened, and it freezes and never ends the update. So I'm not able to access anything whatsoever. How to stop the update process, or reload? I have to reinstall everything?
Hello
You have to just reinstall CC app. Please follow the steps mentioned below to solve this problem, depending on your operating system.
(Mac)
(1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.
(3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.
3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.
(4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.
Cloud creative library and remove 5 open application).
(6) open utility library of the application itself and delete Adobe application manager and creative cloud
(7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud
(8) launch cc app and it should work properly
(Windows)
(1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)
C: / / program data (to view hidden files to see this folder)
C: / / program files 86 x files / common
C: / / program files x 86.
C: / / program files common files
C: //program files.
Go to c:/programdata/Adobe and oobe and rename it oobe.old
Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager
Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator
Go to Control Panel/Add or remove programs and uninstall cloud creative app
Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud
Run it and it should work.
-
Creative Cloud App for desktop does not open
I've migrated all my files over my old laptop. The cloud files transferred so creative. When I went to open creative cloud for the office, it has not been started. I have redownloaded, uninstalled, reinstalled, restarted, etc several times and nothing doesn't seem to start the program. Uninstalls include all creative cloud apps. When I click the icon in the Finder, nothing happens. Don't know what I can do. Running Mac 10.11.
Meganj81490274, then it is likely that you can use the option I discussed earlier and this time only proceed with the migration of your documents and settings.
As an alternative, I would recommend contacting our team of assistance directly to Contact the customer for direct assistance with the removal of the files migrated from the previous installation.
-
Hi my creative cloud App tabs is not working means the loading of spent 2 hrs
Hi my creative cloud App tabs is not working means the loading of spent 2 hrs
Hello
I think you found the turning wheel on the Adobe CC application.
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
Kind regards
Sheena
-
any suggestions?
Hello
I think you found the turning wheel on the Adobe CC application.
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
Kind regards
Sheena
-
Creative cloud 'Apps' part does not work (Furthermore, cannot disconnect CC)
The part "Applications" of the creative cloud for OS X doesn't seem to work, and it has been like that for awhile. All I get is the blue turn ring indefinitely (see screenshot). The other tabs work as expected. Moreover, I cannot sign out clouds Creative at all (the app, that is).
Please advice, thank you!
Hello
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
Kind regards
Sheena
-
The creative cloud app isn't in the menu bar and...
The creative cloud icon is not in the menu bar and does not update my apps.
OSX Yosemite
10.10.5
No idea how to operate?
In other words, there is a parameter that affects the creative cloud app launch.
In this case, it is necessary to check with log files.
You can contact the Support from Adobe and check it once.
Click always need Help (help), and then select the Chat option:
Request for technical support.
-
Creative cloud app does not download properly
I migrated just all my apps to a new computer, but the creative cloud app will not work. I uninstalled adobe but still no luck. I download/install creative cloud app but the drop-down list of the app window is empty.
movement creative cloud download & install
Please do not install from a backup, time machine or migrate files. All facilities must be fresh from installation files.
You must install desktop Adobe Creative Cloud from here: creative cloud desktop application
Once installed, you can access the desktop creative cloud application by clicking on the icon creative cloud, located in the taskbar (Windows) or the Apple one piece (Mac OS) menu.
Then, you can use the desktop creative cloud app to install applications.
Using creative cloud | Download, install, update or uninstall applications
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