Cloud - Novice - CC and destination user's creative programs

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• How is it, I can't Adobe Story as part of my membership 'creative cloud! I was promised "all the creative programs" & there are already limits / - typical problems. Should it not be corrected, I don't bother renewing my membership at the end of my ' o

  How is it, I can't Adobe Story as part of my membership 'creative cloud!

  I was promised "all the creative programs" & there are already limits / - typical problems.

  Should it not be corrected, I don't bother renewing my membership at the end of my "annual subscription".

  stevenh38334489 wrote:

  So I have to be online to use Adobe Story? I can't download it?

  See help Adobe Story | Working offline with Adobe Story

• Hi I'm window7 user, I bought a creative cloud for students and teachers. but all the downloadable test app. That's why I tried 'buy now' button, "that assign the right to use" CC redownloading but "unlicensed" pop up. Help me.

  Hi I'm window7 user, I bought a creative cloud for students and teachers. but all the downloadable test app. That's why I tried 'buy now' button, "that assign the right to use" CC redownloading but "unlicensed" pop up. Help me.

  Hi decoen,.

  Your subscription is activate kindly try to disconnect from Creative Cloud app and reconnect.

  Please consult Creative Cloud applications unexpectedly back in the test mode. CCM, CS6

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  It could be useful!

  Rayyan

• Installer of creative cloud rejects the name of user and password! Help, please!

  Well, so I downloaded the free trial version for Adobe Photoshop CC which is Adobe Creative cloud on my iMac Apple (OS X Yosemite) and then he tells me to double click on "Creative Cloud Installer", so I did. Creative cloud Setup opens and says "Creative Cloud Installer wants to make changes. Type your password to allow this. "So, I listened to the text and typed in my good username I use on Adobe and my good password that I use on Adobe. I left clicked on "OK" to apply, but it won't let me and give this jerk Animation who pointed out that the user name or password that I just typed is incorrect. I changed my password of atleast 3 times so far here, and still no luck...! For the last three days, it did not work. I looked on Safari for Solutions to this problem and follow the Instructions, but still does not work! (It's probably a not common problem) I've tried EVERYTHING. The Info is all is correct, I do not understand... I use this exact Info for Log-in on the official Adobe site, and it works every time... I even reset my password and make new ones, it still works for the Log-in on the site, but why it does not work on the installer of creative cloud...? ! I'm so confused right now, I've changed my password of at least 7 times now, I don't have any Plan for Adobe/Creative Cloud, what is the problem...? Y at - it something I do wrong...? Please help me, I am so depressed right now, I really want to use Adobe Photoshop CC...

  Hello

  As you try to install, please use your Mac administrator password.

  I hope this works!

• Hi, I want to install my cc, cc in lightroom photoshop and bridge to another drive to C: /... I can't find any option to choose my destination with my creative cloud software. Can you help me? Sorry for my bad English.

  Hi, I want to install my cc, cc in lightroom photoshop and bridge to another drive to C: /... I can't find any option to choose my destination with my creative cloud software. Can you help me? Sorry for my bad English.

  With the application of CC open, select the gear icon in the upper right, and then choose Preferences.  In the preferences of the screen select creative cloud and then look for the drop-down list installation location

• How can I invite 5 users to creative cloud when they share an e-mail address

  How can I invite 5 users to creative cloud when they share an e-mail address?  They work on 5 different computers.

  You need the CC for the teams. CC regular subscription allows only two installs by Adobe ID.

  Then you would be CC for teams and users will need to register a free Adobe ID

• Creative Cloud Files synchronized and wiped now macbook. In any case to recover the files?

  Hello

  I struggled with space on my macbook pro. I'm a design student have so many documents and large files. I backed up my mac completely on a hard drive.

  I will not restore my macbook again but as I went and signed in the creative cloud and icloud once wipe my macbook and restore. That a large number of files is missing from the creative cloud - practically anything I had there since March 2015.

  Now I saw the panic because these files were extremely important. (I know I should of saved their separately as well, but I am a fool and does not)

  I had been able to gain access to these on my laptop all the time but now I come to think that they had not even sync to my creative cloud online.

  I know that its probably a long shot and impossible but there at - there no miracle to be able to get these files back at all?

  Writing this for anyone who commits the same error!

  Before wiping your laptop or before removing the cloud creative - DOUBLE CHECK there ACTUALLY SYNCHRONIZED YOUR FILES ON THE CREATIVE!

  Managed to restore from my time machine backup of the files to my external hard drive, just had to show hidden files

  http://www.Macworld.co.UK/how-to/Mac-software/how-show-hidden-files-in-Mac-OS-x-Finder-fun ter-3520878.

  It's under backups > Macintosh HD > users > [your name] > CreativeCloudFiles (CC will be greyed out)

• I'm on a Mac and run creative cloud in my office and at home. When I'm at home whenever I run a creative program of clouds, such as InDesign or PhotoShop, he asks if I want to start a free free use for a certain period of time. Why is he asking me t

  I'm on a Mac and run creative cloud in my office and at home. When I'm at home whenever I run a creative program of clouds, such as InDesign or PhotoShop, he asks if I want to start a free free use for a certain period of time. Why he asked me this when I'm already a user, pay a subscription and said can I use my account on 2 machines?

  Hi Dwayne,

  Please see Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  License FAQ: Can I install Creative Cloud on several computers?

  It could be useful!

  Rayyan

• Creative cloud request login and password for proxy

  Hello!

  I tried to start creative cloud to download a few new updates on programs, but I have a sensitive question.

  He keeps asking me login and password for proxy. I have never used one and did not. I tried to get help from my Department, but they can't help me.

  We tried both by clicking on the button to use a proxy server, and we tried unclicking the button, restart the computer, but still the same issue. We tried using a proxy server and using the *. Adobe.com, *. adobelogin.com and *. activate.com and nothing changed. We tried the deleting the file after that in my user information regarding cloud creative (because it seemed to work for some people). We have tried to use my connection settings for the computer as a connection. I also discussed if it could be a firewall issue, but none of the sites are blocked. We also tried to inactivate the antivirus program to see if that causes problems. My computer guy told me to wait a week and see, but if something changes, but it's starting to annoy me. And this is not the first time that I had trouble downloading updates creative cloud, it always seems to be a problem or another.

  What else can we try? I don't want to reinstall everything, that will probably make no difference.

  After installing the patch, all of a sudden it worked... Strange things.

• Cannot install Creative Cloud desktop update and complete software lost

  Cannot install Creative Cloud desktop update and complete software lost

  Hi Titanouk,

  Besides what % Rajashree 20Bhattacharya suggested you can also make reference to: error "Unable to install" received when installing Adobe Creative Cloud desktop App.

• What opening of database Service of Cloud Computing console receiveing "the user role cannot access the Cloud database Service" message and see no service. Why?

  What opening of database Service of Cloud Computing console receiveing "the user role cannot access the Cloud database Service" message and see no service. Why?

  Thank you in advance.

  Try now

• RIP extracted for creative assets Cloud Online Service and materials

  Adobe puts an end to access to our Web site service and the extension of the media.

  I love this service. Extract works very well, it is quite useful. Very good tool.

  And they will kill him. Why? Are they crazy?

  See: updated on the extract for Creative online Cloud Service active and media | Creative blog Cloud by Adobe

  Hello world

  good news, I don't know what happened but it seems that the extract is back!

  Look at your assets.adobe.com

• Be creative cloud for Lightroom and Photoshop support the new Canon Mark II 1DX CR2 files? [was: RAW CR2 files]

  Be creative cloud for Lightroom and Photoshop support the new Canon Mark II 1DX CR2 files?

  Yes, take care that the camera has been added in Camera Raw version 9.5.

  Devices supported by Adobe Camera Raw

• Creative cloud day show and is not open

  Hello

  I installed creative cloud and then through this app, installed Premiere Pro. After complete installation, it is said to the place of the Open button. I tried all the solutions of this website,https://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html , including the cleaner Cloud application, but the problem still persists. The key is that the installed program is displayed in the Panel configuration, but not in all programs or in the Adobe folder in drive C. help, please. Here are snapshots of creative cloud and

  Control Panel

  

  I hope that someone will be able to solve my problem. Thank you.

  Hello

  Please try clicking on ' Check for Updates App "under the gear icon in the desktop creative cloud application.

  If this does not help, please try to uninstall the creative Office Cloud app using the directions and the uninstaller available here: uninstall the Adobe Creative Cloud desktop application. You don't need to uninstall your other apps, just the desktop application. Once the creative cloud desktop application has been removed by using the uninstall program, please reinstall according to these instructions:

  FAQ: How to download and install the Adobe Creative Cloud Desktop App?

  FAQ: How to download and install creative cloud applications?

  You can also make reference to: 2015.1 update fails to?

  Creative Cloud Desktop shows installed Lightroom when it is not and will not upload.

  Let us know if this helps!

• HELP: multiple users with creative cloud libraries?

  Hello. My teenage son has creative suite on our family computer. I have a different account creative cloud does it and you want to use my library (saved in my creative cloud) when you use the family computer. Is it possible for libraries of the different members of the family be available for use in programs of more creative or is it limited to the library of my son?

  (Seems to work on our laptop, but the difficulty to reproduce that on the new iMac).

  Thank you!

  Hi Ingerlenef52356538,

  You can check how to collaborate on files and libraries of creative cloud account using this link and the creative cloud libraries are limited to applications Adobe CC only.

  We invite you to update this discussion in case you need more help.

  Thank you.