COA invalid numbers-> read this for more news

Hi all

I have news for everyone has problems with the vista upgrade, today (Tuesday 6 Feb 07) I finally got through moduslink and cost numbers is because that preinstalled software cost numbers will not be verified by microsoft.

I rang microsoft and they confirmed this and said that I should get in touch with my supplier of pc (toshiba) so once more that the customer is treated like a second class citizen pushed from pillar to post while the people supposed to help do nothing but provide you with a phone number that does not work or you are sent elsewhere.

I suggest everyone begins to call toshiba customet service to get this issue resolved because as I see once the complete offer we will say "hard is not our problem" even everyone tear their hair out trying to do something.

Hello Richard

Sorry to hear that you have these problems, but honestly I really put t understand exactly what is happening. If you control Moduslink website you can find page with screenshots and the exact explanation, where you will find number of COA on the Microsoft sticker.

Last week I ordered the upgrade of Vista for Satellite A100 and COA number (14 digits) is checked without any problem.

Perhaps you have used Check existing option order three times and the number of COA is locked or is there any other problem when you tried to do step by step order?

Tags: Toshiba

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