Code - C0000005

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• QUICKBOOKS PRO 2008 is stopped by windows when opening, exception code: c0000005.

  Already fixed the problem of the qbregestration.dat, but still get a windows stops the program. From windows "vista" event viewer: Application name:qbw32.exe,fault module name:msvcr80.dll,fault module version:8.0.50727.4016,Exc. code:c0000005,locale ID:1033,OS Version:6.0.6002.2.2.0.768.3.   ANY HELP?

  Contact the Support of Quickbooks (Intuit). ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Windows Vista Service Pack 1 (KB936330) Error Details: Code C0000005

  Hello

  It has been moving my mind for days, and for this reason, I have to reinstall Windows 3 times in the past week.

  All I want to do is to install updates to SP2. This making, so made my computer crash due to updates do not.

  I have 32 Failed updates in my journal.

  I have this error when you try to install Service Pack 1

  Windows Vista Service Pack 1 (KB936330) Error Details: Code C0000005

  I have googled this error with no luck and few answers on how to repair this error. It is a necessity for me to install Service Pack 2

  on my work related and personal computer use. and I can't seem to find it.

  If anyone has answers as in why this error occurs, PLEASE let me know.

  NOTE *.

  I do not check my hotmail account. If you want to send me an email with the help, my email address is * address email is removed from the privacy *.

  Thank you in advance for the answer or resolution

  I do not have anti virus on my computer programs...

  See...

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) won't fix this!

  HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "ofhttp://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista

  After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  Tip: After completing the computer fully patched, download/install KB971029 manually before connecting any player external to the computer:http://support.microsoft.com/kb/971029

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application (which will require WinXP SP3 must be installed).

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• I get a start, code C0000005 fatal error

  Original title: I am running windows xp family on a Dell 4550, I get a fatal at the start, code C0000005, what is it, and what I can do

  I'm runninig windows xp family, on a Dell 4550, he gets a mistake at the start, code C0000005, can you tell me what it is and what I can do to solve this problem.

  It was working fine and then one day he came with this error, I can't start at all, I tried to install windows vista from the disk, but it does not work either

  can you please advise me on this!

  Hello Daniel,.

  If you can start to the recovery console as seems to be the case, then we need replace the hives of the registry in accordance with the following article:

  http://support.Microsoft.com/kb/307545

  Please let us know if this isn't the case.

  Best regards

  Matthew_Ha

• Exception code c0000005 in flight simulator 2004

  What is exception code c0000005 in flight simulator 2004 and how to fix it

  Hi FrantzyWitty,

  1. When you receive the error message?
  2. Did you the latest changes on the computer?

  You will receive this error message if the video card on the computer needs an update drivers I suggest that visit you the video card manufacturer's website to download and install the latest video adapter drivers, check to see if it helps.

  For more information, see the article.

  Solving graphic problems in Flight Simulator X

  http://support.Microsoft.com/kb/925722

  For more assistance, you can contact the Microsoft Flight Simulator support using the link below.

  http://www.Microsoft.com/products/games/FSInsider/tips/pages/default.aspx

• Exception code: c0000005 relating to its program RzNumpad.exe

  I use a Windows 7 64-bit SP1 retail on a Bootcamp partition and everything is truly and generally fine with fewer errors on a single standard PC machine.

  However, I just aqquired keyboard "Razer Walker deadly ultimate" rather nice and impressive that has Razer Switchblade unique interface (you nothing else quite like it). The keyboard itself naturally requires dedicated software driver from Razer called "Synapse 2" which not only provides drivers, but also a user interface to customize the profiles of school boards and also incorporate various 'Apps' exclusively for the Switchblade interface that has the keyboard. "" All these function 'Apps' correctly except for the application of the numeric keypad which is a kind of virtual keyboard which is presented on the sensitive LCD touchscreen keyboards, in other words, once you called this function to the top by pressing the button appropriate to dynamic LCD.

  Basically, the virtual digital keypad function will not work and the associated application will plant both with Windows producing the below error.

  Razer SwitchBlade Numpad app - stops working with the following error message:

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: RzNumpad.exe
  Application version: 2.0.3.2
  Application timestamp: 516e6596
  Fault Module name: RzNumpad.exe
  Fault Module Version: 2.0.3.2
  Timestamp of Module error: 516e6596
  Exception code: c0000005
  Exception offset: 00006ca 4
  OS version: 6.1.7601.2.1.0.256.1
  Locale ID: 2057
  Additional information 1: 0a9e
  More information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional information 3: 0a9e
  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  Read our privacy statement online:
    http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

  If the online privacy statement is not available, please read our offline privacy statement:
  C:\Windows\system32\en-US\erofflps.txt

  The keyboard material itself is not at fault and is 100% ok. This is confirmed as when you try to use the keyboard in a virtual machine of Windows 7 running on Parralells so that in Mac OS X Lion mountain. in this scenario, the problem does not arise and the virtual digital keypad function works very well...

  Any IDE cause what?

  Hi Dudley,

  Thank you for your response.

  You are facing the issue might be due to the corrupted user profile.

  Since you are not facing a problem in the hidden administrator account, so I suggest you create a new user account and check the issue;

  Create a user account

  http://Windows.Microsoft.com/en-in/Windows7/create-a-user-account

  Difficulty of a corrupted user profile

  Your user profile is a collection of settings that make the computer look and work the way you want. It contains your settings for wallpapers, screensavers, wallpapers, pointer preferences, settings of the sound and other features. User profiles ensure that your personal preferences are used whenever you log on to Windows. If you tried to log on to Windows and received an error message telling you that your user profile is damaged, you can try to fix it.

  http://Windows.Microsoft.com/en-in/Windows7/fix-a-corrupted-user-profile

  Thank you

• Windows Ultimate edition - windows drive does not work. Exception code c0000005, wmp.dll.

  Searched the forum and had suggested to disable Media Player - did it.

  Restart - did.

  Returned to rekindle feature - system won't let me do.  Tell me function cannot be activated.

  I am now in worse shape than before.  The player is not yet listed in the start up programs.

  What can I do to get the work Media Player.

  Original message when the player has not started:

  Problem event name: APPCRASH

  Application name: wmplayer.exe

  Application version: 12.0.7601.17514

  Application timestamp: 4ce7a485

  Fault Module name: wmp.dll

  Fault Module Version: 12.0.7601.17514

  Timestamp of Module error: 4ce7ba7f

  Exception code: c0000005

  Exception offset: 00080a 46

  OS version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033

  Additional information 1: 0a9e

  More information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional information 3: 0a9e

  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  Did both, neither worked.  Back to zero doesn't let me add WMP12.  Indicates an error and no changes.  Windows Media Player does not even appear on the menu.

  Create an another user account with administrator privileges and reconfigure WMP it. Don't you think a difference?

• Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience.  Error code: c0000005 address: 76f73ac3 I clicked the OK button and the closed Downloader.     I then tried to download from the Organizer. I have

  Photoshop Elements 12

  Adobe Photo Downloader has encountered a problem and needs to close. We are sorry for the inconvenience.

  Error code: c0000005

  Address: 75e32f71

  I clicked on the OK button and the closed Downloader.

  I did a search on this (c0000005) error code and it seems to be a work around, but no solutions, why is this? I ask that because that this problem seems to be years and years, dating back to at least 2005 (math is 10 years do).

  I don't even have the hanging camera and I get this error on download.  I have redownloaded everything and reinstalled.  I allso see AVI issues reported with this problem, so I've updated Quicktime that without the camera being hung when I get this error I wasn't expecting it to work.  I tried to support and they would not help because I bought it in March this year.  Quite frustrating because I bought elements about every 2 years.  I think I might need a new codec?   I had this problem on an earlier version and I think I remember that being the fix, but it may be something completely different

  Finally, I found it lacking a photo so the catalogue was "corrupted".  I just deleted the image and it started working.

  I hate Adobe and their total lack of support - thanks for nothing Adobe.  Also get this - they offered me to upgrade to 13.0 (12.0 My is only 6 months old but they still can't stand on errors.  Install only the errors!

  I've upgraded and buy this product 4 times now.  I'll find something else next time!

• Error Code c0000005 address 7c910a19

  I looked for answers online, and it seems that this has been a problem for YEARS and frustrates me.  While I had new versions of Photoshop Elements I preferred the simplicity of Photoshop Elements 6.0 for the House.  I installed it on my PC running Windows 7 and it works fine.  I would recommend it to anyone, and has...

  So my friend got for his computer, and the dang thing won't work.  It runs Windows XP.  It installs, but when I connect iPhone 4 to download the photos (I wanted to configure Adobe Photochop to do its downloads automatically, because it is not very convenient computer), after it has photos, she gets the error c0000005 address 7c910a19 Code.

  We have all two iPhones.  I know absolute certanty that I edit pictures on my phone, I have them in e-mail, texts, etc., and I have no problem in my place.  I use the same program on my XP computers old parents.

  I need to get this working on his computer.  I don't want a work around, of course, she won't be able to do it, and... an entire book shouldn't be necessary.

  Please notify.

  Join the conversation: http://forums.adobe.com/thread/504555

• I get the error code (C0000005)

  I get the error code when you try to install SQL Server 2005 SP3 (KB970892), please help.

  Try to publish here:
  The SQL Server installation & set program at level
  http://social.msdn.Microsoft.com/forums/en-us/sqlsetupandupgrade/threads/ TaurArian [MVP] 2005-2010 - Update Services

• Accident of Adobe Photoshop elements Organizer Code of Exception: c0000005.

  original title: APPCRASH Adobe photoshop elements Organizer

  When I run my Adobe Organizer under my catalog it hangs.  This was the last error log:

  Problem event name: APPCRASH

  Application name: PhotoshopElementsOrganizer.exe

  Application version: 10.0.0.0

  Application timestamp: 4e70d150

  Fault Module name: ntdll.dll

  Fault Module Version: 6.1.7601.17725

  Timestamp of Module error: 4ec49b8f

  Exception code: c0000005

  Exception offset: 00038dc9

  OS version: 6.1.7601.2.1.0.768.3

  Locale ID: 1033

  Additional information 1: 0a9e

  More information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional information 3: 0a9e

  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  After this error message have been updated display drivers. Old adobe catalogs have been renamed as old. Adobe has started running. There appeared to be no more problems. I restarted my computer. The computer would not restart.  The error message there was something missing as NR...   I don't remember everything that was missing. I removed the portable drives then the computer restarted. Now Adobe software crashes again when I run in my catalog.  It seems adobe falls down when the catalog contains videos.  I checked the drivers and they appear all updates. Any ideas?  I noticed an update in January to managers for ntdll.dll by windows when I checked the windows updates to find changes.

  Hello

   
  As you have already tried to uninstall and reinstall the program and still facing the same problem, I suggest you view the query in the Adobe forum and check.
  http://forums.Adobe.com/community/photoshop_elements

• Application Name:_ntvdm.exe__ Exception Code: _c0000005

  I paid for ths game and expect any of your programs to prevent me from beng able to play

  I paid for this game once and have this personal copy and expert response

  I'm ready to go to the media if that's the only way to get an answer

  I'm playing a game called City of cim who came out on play station 2 and was then sent to vertion of computer for xp.

  SOM thing in vista pemium is slaughter loading Adobe reader 3.01 m

  When I have a still intall on basis and yet fundamental is the cheaper version

  Application name: ntvdm.exe

  Application version: 6.0.6001.18000

  Application timestamp: 47918baf

  Fault Module name: StackHash_1703

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception code: c0000005

  Exception offset: 0000ffff

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 3081

  Information additional 1:1703

  More information 2: 2264db07e74365624c50317d7b856ae9

  Information additional 3:1344

  Additional information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

  Read our privacy statement:

  Hello

  ·        Did you ever play the game under Windows Vista?

  Method 1:

  To download Adobe, follow the steps mentioned in the previous post by Zuhl. But before you install adobe on the system, I suggest you to uninstall the previous versions that are installed on the system of programs and features. Follow the steps mentioned below.

  Step 1:

  Uninstall or change a program

  http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program

  Step 2:

  I suggest you do a clean boot and check. To perform a clean boot follow the steps mentioned in the link given below.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: When you have completed the installation, follow step 7 to start the computer in normal startup.

  Step 3:

  On the adobe site download the latest version of Adobe reader and install on the system. Click on the link below.

  http://get.Adobe.com/reader/?promoid=BUIGO

  For more assistance, contact Adobe.

  http://forums.Adobe.com/index.jspa

  Method 2:

  I suggest to install the game in compatibility mode and check if you are able to install the game or not.

  Make older programs in this version of Windows

  http://Windows.Microsoft.com/en-us/Windows-Vista/make-older-programs-run-in-this-version-of-Windows

  For error that you are experiencing check the below link.

  http://social.answers.Microsoft.com/forums/en-us/vistaperformance/thread/10f4cbfd-9BEC-4a12-81af-2b9706037889

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Exception code: c0000005__

  Civilization V of Meier has stopped working.
  Check online for a solution and close the program.

  Signature of the problem:
  Problem event name: BEX
  Application name: CivilizationV.exe
  Application version: 1.0.0.17
  Application timestamp: 4c9b9294
  Fault Module name: StackHash_a940
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 00000000
  Exception offset: 00000000
  Exception code: c0000005
  Exception data: 00000008
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033
  Additional information 1: a940
  More information 2: dcf2f0e87615fe015374b77f51d2b897
  3 more information: b9f6
  Additional information 4: 07541c74c3b0b7da05ec73a24541e5b3

  Not this Exception Code: c0000005 have something to do with Windows Vista, or is game programming?

  Hello

  Be sure and check with the manufacturer of the game's support and their forums (if any).

  -------------------------------------------------------------------------------------------------------------

  BEX errors often are caused by toolbars such as Google, TrendMicro and others. Do you use
  a 3rd party toolbars in IE? Cause and solution is the same for Vista and Windows 7.

  What antivirus/antispyware/security products do you have on the machine? Be one you have
  EVER had on this machine, including those you have uninstalled (they leave leftovers behind which)
  There are problems).

  Start - all programs - Accessores - system tools - IE with no Addons - does this work better?

  IE - Tools - Internet Options - Advanced - tab click on restore advanced settings, and then click RESET - APPLY / OK

  IE - Tools - Internet Options - Security tab - click on Reset all areas - APPLY / OK

  Close and restart IE or IE with no addons

  Start - all programs - Accessores - system tools - IE with no Addons - does this work better?

  IE - tools - manage Addons (for sure disable SSV2 if she's here, it is no longer necessary but Java
  installs and it causes more questions - have you never update Java to go back in and turn it off again.) Glance
  for other possible problems.

  Windows Defender - tools - software explore - look for problems with programs that do not look
  right. Allowed are usually OK and "unauthorized" are not always bad. If doubt about a program
  ask about it here.

  Could be that a BHO - SpyBHOremover - free - program of autonomous, needs no installation, download, unzip
  and run. Also not all the BHO is bad, that some managed bars of tools and features that you added.
  http://securityxploded.com/bhoremover.php

  Startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  Also get Malwarebytes - free - use as scanner only. If you never think malware updated, then
  run as a scanner.
  http://www.Malwarebytes.org/products/malwarebytes_free

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• APPCRASH error codes.

  Hello.

  About 4 months ago, I got a new PSU Corsair CS850M, CPU Intel 4790 MSI 97 x games 5 k card mother and a Corsair liquid cooler H100i for my pc. Everything ran great until a few weeks ago. These problems started at random, I had not installed anything new or done any physical change to my pc.

  At first, I noticed that Google Chrome has been extremely slow page loading. I noticed that it wasn't a problem with the internet connection because I'm connected to ethernet and the computer next to me has been loading content quickly without any problems. I ignored and treated with it because I was too lazy to reinstall chrome. I don't know if this has nothing to do with the other issues im having, it's just something I've noticed not long until I started getting APPCRASH error for some programs codes.

  The problem started when I was playing Overwatch one day and while I was in the middle of a game, I got an APPCRASH error for cloud creative adobe, which I never use. I ignored the error and then finally Battlenet crashes more, give me a similar error code. Remember, when battlenet blocks, the game remains open and is still playable.

  Always this frustraited me, so I closed the game and trying to reopen battlenet. That's when I got the error code again, but this time battlenet doesn't open at all. I decided to restart my computer.

  When he turned back on. I had 5 APPCRASH codes for several programs that could not open at startup for example, razer synapse. I was confused by this so I tried to open google chrome to search for error codes. When you try to open, it would immediately crash. I decided to uninstall chrome and reinstall using internet explore (who also broke several times beforehand and middle chrome re - install). When I opened it, it worked fine and worked well since. It makes no sense to me.

  Then I tried to reinstall all the programs that have swept, assuming that maybe I would have the same results as I did with the chrome. It did not work. With battlenet in particular. I get that appcrash codes error about 50% of the time. I can usually just keep trying to open it and finally it works. This happens with about half of the programs during installation or attempt to open.

  I spread the material problems by replacing the RAM, PSU, switched motherboards, installed a new HDD and SSD and also tried unplugging the GPU and graphics running off internal. At this point the only apparent material question im thinking it might be is CPU. However, it is only 4 months old, and if it was a matter of places, it is not supposed me why 4 months later it would send me questions, not immediately once it has been installed.

  I reinstalled the operating system about 10 times now, to exclude a virus and OS corrupted files. Tent 2 different windows 7 OEM disc, Windows 7, 8 and 10 via a USB key. And of course, I tried to update my drivers and windows.

  If anyone has any suggestions as to what I could please help.

  I could not find someone on the internet who had the same problem. And she let all my friends fans scratching their heads.

  Thank you.

  Here is an example of the APPCRASH error I get.

  (error code changes depending on what program crashes).

  Problem event name: APPCRASH
  Application name: Battle.net Helper.exe
  Application version: 0.0.0.0
  Application timestamp: 57b4a855
  Fault Module name: KERNELBASE.dll
  Fault Module Version: 6.1.7601.23418
  Timestamp of Module error: 5708a7e4
  Exception code: c0000005
  Exception offset: 00021e92
  OS version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: 4c0d
  More information 2: 4c0d4d78887f76d971d5d00f1f20a433
  3 more information: 4c0d
  Additional information 4: 4c0d4d78887f76d971d5d00f1f20a433

  Hello

  We are here to help you resolve your problem with Windows 7. As we read the error on Battle.net Helper.exe. We advised to update your client of battle.net or install the latest patch. If the problem persists, we suggest you to contact your game developer. If you have an antivirus and firewall, disable it temporarily, to see if this will fix the problem.

  Let us know how it goes.

  Thank you.

• APPCRASH, Exception c0000005, 0a9e

  Everytime I open the download folder, that this message keeps popping up:

  Problem event name: APPCRASH

  Application name: explorer.exe

  Application version: 6.1.7600.16450

  Application timestamp: 4aeba271

  Fault Module name: MSVCR80.dll

  Fault Module Version: 8.0.50727.4927

  Timestamp of Module error: 4a2752ff

  Exception code: c0000005

  Exception offset: 0001541c

  OS version: 6.1.7600.2.0.0.256.48

  Locale ID: 1033

  Additional information 1: 0a9e

  More information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional information 3: 0a9e

  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  I have subfolders in the download folder, and they work fine.
  Hello
   
  1 are you using any internet download application manager?
  Method 1.
  Let us scan SFC and check that it prevents this error to occur.
  Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file.
  To do this, follow these steps:
  a. open an elevated command prompt. To do this, click Start, click programs, accessories principally made, right-click Guest, and then click Run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.
  b. type the following command and press ENTER:
  sfc/scannow
  The sfc/scannow command. analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.
   
  More information on SFC scan found in this document:
  http://support.Microsoft.com/kb/929833
  
  Method 2.
  These dll files is related to Visual Basic 2005. Very probably with another program, they are associated. I ask you to check in SafeMode if the problem exists. And we can perform clean boot troubleshooting in order to check which program it is associated with and we can uninstall and reinstall the program.
  Step A.
  a. restart your computer.
  b. when the computer starts, you will see your computer hardware are listed. When you see this information tap the F8 on your keyboard key repeatedly until you are presented with the screen Windows 7 Advanced Startup Options.
  c. using the arrow keys, select the desired option of Mode without failure.
  d. press the Enter key on your keyboard to start in safe mode of Windows 7.
  e. when Windows starts, you will be at a typical logon screen. Connect to your computer and Windows 7 goes into safe mode.
  f. do whatever tasks you need and when you are done, reboot to return to normal mode.
   
  Step B.
  If it works fine in safe mode try performing a clean boot in order to find the cause root.
  See the article below for instructions on how to start your computer in a clean boot state.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: When the diagnosis is complete do not forget to reset the computer to a normal startup. Follow step 7 in the above article.
   
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.