Codec missing or unavailable help! [XDCAM in a MOV wrapper, Mac computer]

HI, I know there are a lot of similar questions over there, but I can't find a solution to this problem. My partner receives technical and has a very narrow period difficulties. It receives the error message indicated in the title, when you try to import video files/records. HOWEVER, because it uses the CMA of the University, we cannot download or run programs that other people have suggested in the forums. We are all unfortunately two illiterate technology and really desperate for help.

[Title published with more information... MOD]

Calibrated {Q} XD decode download

$150

Tags: Premiere

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