Collaboration database alias is incorrect...

but it's not.

Anyone run into this? My diary shows this, notice the failed message and the subsequent connection is lines in service. :

2010-01-04 10:08:58, 845 INFO - finished loading of databases
2010-01-04 10:08:58, INFO 860 - setting Transaction Isolation Level
2010-01-04 10:08:58, 860 INFO - isolation level is read uncommitted
2010-01-04 10:08:58, INFO 860 - finite definition of the Transaction isolation level
2010-01-04 10:08:58, 860 INFO - test database connections
2010-01-04 10:08:58, 891 INFO - JDBC Driver Version: SQL Server 3.40.6 (012712.007203.008710)
2010-01-04 10:08:58, 891 INFO - connected to the database: collaboration
2010-01-04 10:08:58, 954 INFO - plumdbname.plumdbusername. alias database failed retry related database alias
2010-01-04 10:08:58, 970 INFO - plumdbname addition... bound datbase alias
2010-01-04 10:08:58, 970 INFO - connection to the database related works
2010-01-04 10:08:58, 970 INFO - finished tests of database connection
2010-01-04 10:08:58, 970 - Alias database related ERROR is check incorrect database.xml
2010-01-04 10:08:58, 970 - Collaboration Server ERROR could start.

This could be a problem of grant of role. The databasename.dbo is set correctly for the collab product?

If you can repro in a test environment, you can also try these steps below to see if they help. Technical support has also had experience working on this problem, then you can consider opening a case with them.

Ryan

-----------
1 / the portal user Grant read access to tables in the Collaboration database by executing the following on the database for script collaboration by using the collaboration database user:

install_dir\ptcollab\\sql\\collaboration-server-portal-role-grant.sql script.

2 / consider the views of collaboration in the portal database, and check the owner of the table. To do this, expand database portal, views and then search for the in views:

. CSVPORTALGATEWAYDATA
. CSVPREFERENCE
. CSROLEMEMBERSHIP

If it is something other than the user of the portal database (DBO instead of the db user, for example), then proceed as follows:

Open the following script: install_dir\ptcollab\\sql\\portal-collaboration-server-data.sql script
* Search 'collabdbuser' and change this to the user who owns the view above (ie. change of dbo).
* Run this script against your database portal using the portal database user.

3 / execute the following script on the database portal using the portal database user:

install_dir\ptcollab\\sql\\portal-server-portal-role-grant.sql script.

Note: Some of the scripts above may not work with a message that the data already exist. Never mind.

Tags: Fusion Middleware

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