Complaint about creative cloud

I use creative cloud from the last three months. But these days, on the opening of creative cloud, we get the following message "search a solution and close the program. So what to do? It is urgent

Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html

Tags: Adobe

Similar Questions

  • Question about creative cloud "individuals".

    Hello!

    Question about creative cloud "individuals".

    I'm a single trader working in Russia. I have an advertising agency. Work alone.

    Issues related to the:

    1 can be installed on 1 computer and use creative cloud 'Individuals' for commercial purposes?

    2 will. what documents I receive after payment?

    3. under what conditions, the required version of the '' Business. ''

    lol at communincate with the support of adobe:

    Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Questions about creative cloud

    Hello

    I bought 5 Lightroom in a retail store, maybe a year or two ago and I have had set up on my computer and use me it a lot and I love it. However, it has come to my attention that I need photoshop so.

    I'm a little confused by the setting up of the creative cloud. I am able to use my desktop application for Lightroom without having to pay annually or monthly, but if I pay for creative cloud monthly or annually, once the term is in place it won't stop me to access the desktop application?

    Is there a way that I can pay for Photoshop, pure and simple, with which they need to subscribe to monthly or annual terms

    Thank you

    The Photoshop course is by subscription, so when you stop paying the program stops working

    If a 3 + year version works for you, go to the Creative Suite 6 for a payment

  • PhotoShop Elements = what about creative cloud?

    What is the equivalent to PhotoShop Elements on creative cloud?   Many options - rather confused.

    The full version of Photoshop is available with creative cloud. Photoshop has all the tools and functions like items and much more! If you help to learn Photoshop there are many great initiation tutorials and you will find a large number of tools you're used to the Chief elements in Photoshop!

    Feel free to let us know if you encounter any transmitter to find your items tools Photoshop cc.

    Julia

  • Ten Questions about creative cloud

    1. What happens if I said PS CS5, get Creative Cloud and as PS CS6. Can they exist independently?
      (Apparently not by discussions)
    2. If I am 'offline' (no internet access) is it true than in as little as 7 days all my cloud under license applications will be revoked even if my monthly subscription is up to date?
    3. Same question #2, but what happens if my subscription is annual?
    4. Is it true that the entity license experiences 'degradation' and when that happens I am not able to install software or activate my licenses?
    5. If I have to stop creative cloud, what will happen to my applications fully licensed (see question 1).
    6. Is it possible to do a 'box' installation and the license through creative cloud (assuming a recent version of the software?)  If so, which installs box is currently supported?  (Why would I do this? Because recent versions are available AND it saves me a lot of download).
    7. Where is kept a list of flaws in Adobe software?  And more specifically Creative cloud?
    8. If an update to a product of cloud was released I need to update my installed copy?  Can I install and use multiple versions of the same software?
    9. Is it true that you are trying to use creative cloud with a previously installed The Evaluation Version may break my licensed copy?
    10. Is there a 'throat to choke"when things go wrong - or any web support is based only?

    1. what happens if I said PS CS5, get Creative Cloud and as PS CS6. Can they exist independently?

    Yes they can coexist. As you point out some customers have had problems. We work with clients to solve problems.

    2. If I am 'offline' (no internet access) is it true that in as little as 7 days all my Cloud applications licensed will be revoked even if my monthly subscription is up to date?

    By cloud FAQ creative here http://www.adobe.com/products/creativecloud/faq.html under General information on the answer to the question I need a continuous Internet access to use my Creative Suite applications? the provided anwer is: 'because your Creative Suite applications are installed directly on your computer, you won't need Internet continues to use them on a daily basis. However, you need to be online when you install and license your software and at least once every 30 days thereafter. The software warns you when you connect to the Internet for a license status check. "The control of license status has a period of 7 days. If you just need to check in once every 30 days.

    3. same question #2, but what happens if my subscription is annual?

    The same answer as above. You should always check in once every 30 days.

    4. is it true that the entity license experiences 'degradation' and when that happens I am not able to install software or activate my licenses?

    I don't know where you picked up the quote of the word 'degradation' but it is the language used when the site has a problem with many customers but is not completely unavailable. If the website goes down or has a degradation of service we work very hard to get back there as soon as possible. But yes this could affect your ability to install software or to activate your license.

    5. If I have to stop creative cloud, what will happen to my applications fully licensed (see question 1).

    Stop your subscription to the creative cloud will not affect a perpetual license (using a serial number) that you have installed.

    6. is it possible to do a 'box' installation and the license through creative cloud (assuming a recent version of the software?)  If so, which installs box is currently supported? (Why would I do this? Because recent versions are available AND it saves me a lot of download).

    Yes. The known problem you may encounter, is that Adobe Application Manager will still install next to a program that you have installed DVD or electronic software download.

    7. where is kept a list of flaws in Adobe software?  And more specifically Creative cloud?

    There is no list of vulnerabilities kept anywhere. If a customer reports a problem that is a bug study us and then solve the problem. If the problem is less of a priority, it can take awhile to fix. And Yes, I can understand where different people can see a problem with a different priority. Employees are also test the software and services through automated and manual process and fixing the issues that they are.

    8. If an update to a product of cloud was released I need to update my installed copy?  Can I install and use multiple versions of the same software?

    You will not be able to install multiple versions of the software using the creative cloud subscription, but may have installed older versions that use a perpetual license. Once again in the FAQ of creative cloud under product updates the issue when an upgrade to a desktop app will be available in the creative clouds, do I have to install it? said 'no. You should not install any new version of the desktop software available in your membership. You also have the option when you install an upgrade, if you choose to do so. You can continue to use your current version of the product for a full year after that the subsequent version is released. »

    9. is it true that you are trying to use creative cloud with an already installed Version of the trial may break my licensed copy?

    You must uninstall the previous beta versions, that would be true for those who have tried the betas Muse and Photoshop. If you don't pass the free trial of 30 days to a paid subscription so no uninstall is necessary. Simply log in with your Adobe ID and your subscription will work.

    10. is there a "throat to choke" when things go wrong - or any web support is based only?

    By the Designer FAQ Cloud under the heading Service and support the question are service and support included with my membership? says "you get the same service and support with your membership you would get under the regular purchase for the same product model" which provides a link to http://www.adobe.com/support/programs/. In addition, you can post on these forums and also an email used when they provide an email. Everyone in the forums can send me an email at [email protected] and I'll help you to answer a question or solve a problem. I encourage people to post in the forums first so that everyone benefits to see the question and the answer posted.

  • Question about the cloud creative business pack

    Hi, my question is about Creative Cloud for business, I want some practical information. Is the license to the company pack all the apps 'Creative cloud' work for a single computer or it could be used for many computer positions?

    A team plan includes as many seats as you want to buy

    Team license links that can help

    - https://creative.adobe.com/plans?plan=team team plans

    -http://www.adobe.com/creativecloud/buy/business.html

    -https://helpx.adobe.com/contact/creative-cloud-teams.html using the team

    -manage your account http://forums.adobe.com/thread/1460939?tstart=0 team

    -Team Installer http://forums.adobe.com/thread/1363686?tstart=0

  • Can I manage more than one license of creative cloud on the same adobe ID account or better create many ID adobe for my employees? Thanks for your response

    Can I manage more than one license of creative cloud on the same adobe ID account or better create many ID adobe for my employees?

    Thanks for your response

    In addition:

    Adobe uses based on the identity of license with a technology that will not support multiple licenses of the same type on an AdobeiD.  You can buy only one membership per Adobe ID. If you need two memberships creative cloud, you can buy each with a unique Adobe ID. You can also buy a creative cloud for membership of the teams, which allows you to buy and manage several places under an own account.

    Creative cloud for teams is for small and medium size organizations and is available as full a membership. Cloud creative teams is available on Adobe.com and through a global network of resellers. Learn more about Creative Cloud to teams.

    http://www.Adobe.com/creativecloud/business/teams.html

    FAQ: Where can I get information on creative cloud for the enterprise, education, Government and teams?

    I hope this helps.

  • fault of creative cloud to start mac

    Wen I start mij mac always complain about creative cloud

    uninstall any cc.

    Run the vacuum cleaner by the use of the Adobe Creative Cloud cleaning tool to solve installation problems

    Restart your computer and install https://creative.adobe.com/products/creative-cloud

    Use the desktop application to install your programs of cc.

  • How can I view my creative cloud on my iOS device files?

    Hi all, I turned recently on the synchronize file in my creative cloud application and overall user WEB interface.  I plan to move permanently to CC of Dropbox.  The only thing I can't find is an iOS CC application.  We seriously supposed to browse our records through mobile device on a browser? There is no app?


    Excerpt from the Adobe Site:


    "Your Adobe Creative Cloud account comes with online storage so your files are available anywhere and on any device or computer. You can get an overview of the many types of creative files directly in a web browser on your computer, tablet or smartphone. These types of files include: PSD, I, INDD, JPG, PDF, GIF, PNG, Photoshop Touch, ideas and others. »


    Edit: I just tried using the file via Safari browser and Chrome on my iPhone 5s and scrolling is completely broken, I can't see the first few records and am unable to scroll down to the rest.

    Hello

    I hope that answers your questions about Creative Cloud for iOS Adobe Creative cloud on the App Store on iTunes

  • "Creative Cloud App" watch I have Illustrator, but just got new laptop & didn't do it, how to re-ins for

    just got a new laptop and was only like 10 days in my 30-day trial and I'm trying to re - install "Illustrator", and it keeps showing and telling about "Creative Cloud App" that I have, but is not on this new laptop, how do I re-installll?

    http://helpx.Adobe.com/creative-cloud/KB/AAM-lists-removed-apps-date.html

  • Can I install Creative cloud on my laptop at home, my desk at work and iPad at home?

    Can I install Creative cloud on my laptop, windows, home, my office, windows, to work and my iPad, Apple, at home?

    You can install max on two machines.

    For more information about Creative cloud please visit suite FAQ list:

    http://www.Adobe.com/in/products/creativecloud/FAQ.html

    You can find answer to your question in the "Getting Started" section.

  • Creative cloud - you can publish applications developed on a PC for the app store

    I received an email about creative cloud. It looks like something we could use, but we run PCs. You can develop applications on a PC using which can be downloaded from the app store?

    In the FAQ of DPS here http://www.adobe.com/products/digital-publishing-suite-single/faq.html:

    Do I need a Mac OS build and publish a .folio on the Apple App Store app?

    While you can use a Mac or a PC to create a .folio in InDesign, a Mac is required to access the generator App DPS, since it is currently a Mac application only. A Mac is also held by Apple to submit an application to Apple's App Store.

  • Confused about the new creative cloud

    Hi all

    Since I read adout the new creative cloud I'm confused about what will happen to my license for Adobe Lightroom. Will they remain still desktop apps as well or I have to pay for an annual license, if I want to use new versions of Lightroom?

    I am a casual photographer and I like to use Lighroom for my photos, but I don't think that pay for an annual license because I'm not spending a lot of time, image-editing.

    Can someone clarify this for me?

    Thank you very much

    Lucian

    5 Lightroom does not have subscription only, you're fine. There is no sign that it will even happen in the foreseeable future either.  It's just the ex-Creative-Suite that all talk.

    Target market of Lightroom is different from the Creative Suite/Cloud. CC is a good deal for the majority of its base of users (next door), while the majority signed without major complaints.  Lightroom has a huge customer base amateur, and they would be much more difficult to convince us to go subscription only. They would be likely to lose most of customers of Lightroom at the moment, and they are not completely stupid.

  • Understand more about Adobe e instale los programas in mi pc, preo al open first cc 2015 este error filed Activation appears, we cannot activate creative cloud. that hacer debo?

    Understand more about Adobe e instale los programas in mi pc, preo al open first cc 2015 este error filed Activation appears, we cannot activate creative cloud. that hacer debo?

    Your subscription to cloud shows correctly on your account page?

    https://www.adobe.com/account.html for subscriptions on your page from Adobe

    If you have more than one email, you will be sure that you use the right Adobe ID?

    .

    If Yes

    Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

    -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

    .

    If no

    This is an open forum, Adobe support... you need Adobe personnel to help

    Adobe contact information - http://helpx.adobe.com/contact.html

    Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

    -Select your product and what you need help with

    -Click on the blue box "still need help? Contact us. "

  • I think I bought the wrong to adobe. I was hoping to edit PDFS and make arrangements for the signature and I get to do it with my current plan. Can I ask to sign up for the correct adobe?  I don't know what the creative cloud is all about

    I think I bought the wrong to adobe. I was hoping to edit PDFS and make arrangements for the signature and I get to do it with my current plan. Can I ask to sign up for the correct adobe?  I don't know what the creative cloud is all about

    Look at desktop applications Adobe Creative Cloud | Adobe Creative Cloud to see what is in the cloud and click on the names to find out what each

    Acrobat is what you use to create and edit a PDF file

    If that's all you want to do, you cancel your current subscription and then buy the correct subscription

    This is an open forum, not Adobe support... below to connect with Adobe personnel to help

    While the forums are open 24/7 you can't contact Adobe support at any time

    Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

    Don't forget to stay signed with your Adobe ID before accessing the link below

    Creative cloud support (all creative cloud customer service problems)

    http://helpx.Adobe.com/x-productkb/global/service-CCM.html

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