Complaint about the cancellation of cloud

Similar Questions

• How to make a formal complaint about the low level of support?

  Recently, Adobe has cancelled my account because of no payment, it's because I've lost my credit card linked to my subscription. I spent a lot of time trying to update my account payment settings online, but it does not work. I tried to contact someone via the support portal to help me update my payment method by using my new card. They sent me a link to update my card details as I did. During my next payment is due I always charged to my old card and receive an invoice by e-mail (this is not usual). Then I get another email telling me that my account was cancelled. When I check my bank account I was accused $76,13 by adobe (a strange amount). I contacted someone through the portal of support and asked why I had been charged this total and why my subscription has been cancelled. After providing all the payment information for him I had, he said that he had no record of it in his system. He said while "in this case I have to escalate the case to the next level, he will get back to you in 2-3 days by e-mail. I have not received email for more than a week. When I received an email in East of "support non-response' who said ' I have asked the team concerned to study in what respect $76,13 billed and will come back to you once we hear from the team." I answered twice and provided for my bank information confirming the money deducted from my account by adobe and have had no response in 3 days.

  I think that this level of support is not entirely satisfactory and that a problem like mine should be treated with a higher level of care by the support team. It shouldn't take more than a week to send me an email telling me that they had someone looking into it. I asked my membership be reactivated with no response.

  Does anyone know of a number of direct contact or email so that I can reach out to someone who may be able to solve my problem at a faster rate? and also to make a formal complaint about the abuse by management.

  Thank you very much

  Emily

  Unfortunately there is no substantive complaints hotline.  If you can find a member of the staff of Adobe here in the forums and send them a private message, they would be willing to go further and push your question through resolution.

• How can I make a formal complaint about the Microsoft Customer Service?

  I tried to contact customer service about a problem I had with my DirectX, and frankly, the 'service', I received from the client has been obnoxious. On the rare times where I actually managed to get in touch with someone, I was treated with complete disregard. For example, I was on a live chat this morning, and after asking three times if I could speak to a supervisor, she agrees finally to connect to one. Twenty minutes later I had not plugged to a supervisor, so I let her know that I've been waiting for twenty minutes. She closed simply disconnected the cat and I now have to wait several hours to be connected to another cat. Microsoft employees have been totally disrespectful to me and their service has been horrible. How can I make a complaint about the problems I had to deal with? And how can I get in touch with someone who will really help me to solve my problem, as they are supposed to. You know, because it's their job?

  Hi ksly1205,

  I just wanted you to (a) I had a very similar experience today that sent my blood pressure skyrocket through the roof and (b) the 'support' (?) provided by MS seems to have got better with the release of Win10. My rants is at http://answers.microsoft.com/en-us/windows/forum/windows_10-security/formal-complaint-extremely-poor-and-rude-microsoft/d6e4dc2d-27c4-410d-b28d-9855d45fc6d7 if you are interested.

  To be fair (?) to Microsoft, they're probably dealing with a considerable number of complaints, requests and similar with the launch of Win10, but in no case should justify "hang up" on frustrated users who are asking valid questions about Microsoft products. Will not create us these problems, and many of us have been "actively encouraged" to use Microsoft products through some pretty compelling marketing - Microsoft is expected to provide some of this service of 'better quality' and 'innovation' they like to make out in their campaigns in the media.

  If you want to deepen your question, you might be able to find a back door into the network MS. try to do an internet search on the Microsoft contacts in your country - they like to push to good media on themselves, so you can be able to find someone who handles issues related to the consumer media. If you feel that, send them an email or (if you're lucky enough to get a phone number), give them a call. No guarantee of operation, but you can try.

  Good luck!

• Confused about the new creative cloud

  Hi all

  Since I read adout the new creative cloud I'm confused about what will happen to my license for Adobe Lightroom. Will they remain still desktop apps as well or I have to pay for an annual license, if I want to use new versions of Lightroom?

  I am a casual photographer and I like to use Lighroom for my photos, but I don't think that pay for an annual license because I'm not spending a lot of time, image-editing.

  Can someone clarify this for me?

  Thank you very much

  Lucian

  5 Lightroom does not have subscription only, you're fine. There is no sign that it will even happen in the foreseeable future either.  It's just the ex-Creative-Suite that all talk.

  Target market of Lightroom is different from the Creative Suite/Cloud. CC is a good deal for the majority of its base of users (next door), while the majority signed without major complaints.  Lightroom has a huge customer base amateur, and they would be much more difficult to convince us to go subscription only. They would be likely to lose most of customers of Lightroom at the moment, and they are not completely stupid.

• Complaint about the inability to change payment information

  As there is no place to write a complaint to and the customer service talk to answer the most basic of problems, I'll put it here.

  I think it's ridiculous that I cannot change the credit card I use to pay my subscription of cc of adobe. I can change it only to one who is registered to an address in my country of origin, but I moved to the United Kingdom since the subscription and would like to pay with the card I use here, so that I can cancel my old one and avoid unnecessary bills. The only solution that I received through the chat support is to cancel my account and re - register, of course at a higher price!

  It seems that the more a company monopolizes a market, more they feel the right to treat their customers like garbage. It is very bad customer service.

  Hello

  I really apologize for the experience.

  Please see manage your membership FAQ: How can I update my payment information?

  Hope that helps!

  Kind regards

  Sheena

• Complaint about the increase in prices 35% CC

  Then... CC will be $50 per month to $ 70 a month. We have several licenses in our studio and this hits us hard. You give a huge increase in the prices of 35% for no apparent reason. I see that a 35% increase in rendering speed in After Effects? How about a 35% decrease in bugs? Or reduction of 35% in memory of leaks? What the hell we get for the 35%? Or I see another 35% increase bloatware... or perhaps essentially useless iOS apps that are clever to play with, but absolutely refuse to real workflows? Seriously Adobe... get your sh * t together.

  Adobe user since 1992... After effects since Cosa after effects 1.1 power user.

  Well the teams cloud creatives has additional benefits as a management console to manage all the licenses and 100 GB of cloud storage space each licenses.

• Help about the cancellation of the account after automatic renewal.

  Hello

  While I was looking for to cancel the Adobe as he reiterated yesterday and I wanted to cancel it before it was the case, but unfortunately I missed it. The website says if I have to cancel within 30 days of the payment I will return all the money, how can I do this? Also can I get a garrentee I get everything back and not the back of 50%, as it is said that you get after that. Or am I stuck :/

  See you soon

  Aaron

  Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp

• Question about the cancellation of the instances

  Hello
  
  Do you know if there is a way that when you cancel an instance in the workspace company, it calls a method? What I need to do is update the database I & acute; m to help when you cancel certain instance, is it possible?
  
  Thank you

  Another approach for Dan might be to enter the code in the activity of the end, but I checked this code runs only if you do not cancel the instance, I do not know if it how it should behave or it's a bug because when you cancel the instance it goes to the end activity and I think that the code must be executed as if it crosses the happy path.
  To enter the code in the end activity right button--> assign arguments and the third option which is advanced opens an editor to insert the code. In this code, you can put something like
  If (action = action. ABORTED) then
  make the insertion
  end

  HTH

  Published by: user10653789 on 16-ene-2009 08:49

• (Redirected) Need to talk to corporate officers of complaint about the guarantee

  Hello
   
  I called him today and was not helped. I had an agent to disconnect the line on me. I have pointed out the problems with my computer. This computer is an exchange in the previous year. I talked to a person who called the Manager himself, he was very disrespectful and rude to me. He was not friendly at all. His name is, he said.  I simply asked for an email or site Web or link to lead me to talk with the head of the company. He told me he couldn't give me any information and he did not have this phone # or e-mail address. Honestly, I've had enough with Dell customer service and technical support. I only showed very little respect and interest. The first day I called, I was put on hold. It was Saturday, April 25, 14. Same day, I spoke with another person who called the Manager himself. They asked me 30 issues differently because it has not got what I was saying and explain to him. Initially, my contract for comprehensive health care ended in may 2014. I realized the change when I got my box back with a computer set, and when the technician told me that someone had gone into the system and adjusted my date to February 20, 2014 at end instead of the original date in may 2014. My computer is still not fixed and must be repaired. I would like someone to call me and give me and solve the problem that I am with my system and the poor customer service that I've been exposed to. I don't understand why these officers the impression to be aggressive and disrespectful towards the customers. I don't deserve to receive this treatment at all. This customer service is very awful, keep getting transferred over and over again.

  Best of this post in the Customer Care Forum, here:

  http://en.community.Dell.com/support-forums/customercare/f/4674.aspx
   
  Bev.

• Details about the CANCELLATION

  Hey, master of
  
  I am new to Oracle DB Administration. While I prepare the review of the OCA, UNDO is very confusing to me. Please give me some information regarding the below question get away with this confusion.
  
  (1) I update a row in a table, right now, that all the new information are stored in buffers of data. Whence the previous image (i.e., the UNDO data is stored). I know that it is stored in the ROLLBACK segment. But whence this UNDO segment actually resident? it resides on the disk?
  
  Please someone tell me the exact flow to the UPDATED scenario.
  
  Thanks in advance.
  
  
  VJ...

  In exactly in the same way that the data is written to the data files in the tablespaces 'normal' it IE at a checkpoint all the "Dirty" blocks are written in the data files by the DBWR process.
  Control points occur when a logfile switch occurs or can be triggered manually. You can also set limits on the time or amount of data which when reached will trigger a control point.

  It's all pretty basic stuff! You can do a bit more reading before exams...

• Where the complaint on the Firefox extension that are harmful to my Web site?

  Hello

  I received feedback from my customers that they were no more able to access some of my sites because of a third-party extension they've installed.

  Note: I have installed this extension and have confirmed that the malicious activity was true.

  Where the complaint about the Firefox extension with malicious intent?

  Concerning

  Hello, if the addon is hosted at addons.mozilla.org, please use the contact under 'Concerns editorial' option described in https://developer.mozilla.org/Add-ons/AMO/Policy/Contact

• Question about the cloud creative business pack

  Hi, my question is about Creative Cloud for business, I want some practical information. Is the license to the company pack all the apps 'Creative cloud' work for a single computer or it could be used for many computer positions?

  A team plan includes as many seats as you want to buy

  Team license links that can help

  - https://creative.adobe.com/plans?plan=team team plans

  -http://www.adobe.com/creativecloud/buy/business.html

  -https://helpx.adobe.com/contact/creative-cloud-teams.html using the team

  -manage your account http://forums.adobe.com/thread/1460939?tstart=0 team

  -Team Installer http://forums.adobe.com/thread/1363686?tstart=0

• I have a singel Abo for After Effects and I would get the whole OBA of the Adobe Creative cloud. How can I cancel my only abo and go for full?

  I have a singel Abo for After Effects and I would get the whole OBA of the Adobe Creative cloud. How can I cancel my only abo and go for full?

  Single update for all http://forums.adobe.com/thread/1235382 clouds can help

• Hello, I would like to cancel the membership: the photographers creative cloud Plan (annual plan).  Please help Caroline

  Hello, I would like to cancel the membership: the photographers creative cloud Plan (annual plan).  Please help Caroline

  https://helpx.Adobe.com/creative-cloud/help/cancel-membership.html

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• Hi all, I am wanting to know how to solve this problem, I will have with my creative cloud downloads. I am trying to cancel the application Adobe DC and it download it again. But it's frozen on the "cancellation of...» "and don't move. I can't redownload

  Hi all, I am wanting to know how to solve this problem, I will have with my creative cloud downloads. I am trying to cancel the application Adobe Acrobat DC and it download it again. But it's frozen on the "cancellation of...» "and don't move. I use a mac, I can't redownload until it is gone from the top of the cloud. Can someone tell me if this has happened to them before and what I can do to remove it so I can redownload. Ive put a picture below so that you can understand what I mean.

  

  Hello

  Click the "Finder" on your dock to Open a Finder window. Click on 'Applications' in the side bar of the Finder window to see your Mac applications. In this folder, double-click the folder "utilities". Double-click the "Activity Monitor" icon to access the application.

  Now exit Adobe all associates of process as creative cloud, CC, CCX, Core sync, broker CIB Adobe and then launch creative cloud app again and try to download Acrobat.