Complaint about the increase in prices 35% CC

Similar Questions

• How can I make a formal complaint about the Microsoft Customer Service?

  I tried to contact customer service about a problem I had with my DirectX, and frankly, the 'service', I received from the client has been obnoxious. On the rare times where I actually managed to get in touch with someone, I was treated with complete disregard. For example, I was on a live chat this morning, and after asking three times if I could speak to a supervisor, she agrees finally to connect to one. Twenty minutes later I had not plugged to a supervisor, so I let her know that I've been waiting for twenty minutes. She closed simply disconnected the cat and I now have to wait several hours to be connected to another cat. Microsoft employees have been totally disrespectful to me and their service has been horrible. How can I make a complaint about the problems I had to deal with? And how can I get in touch with someone who will really help me to solve my problem, as they are supposed to. You know, because it's their job?

  Hi ksly1205,

  I just wanted you to (a) I had a very similar experience today that sent my blood pressure skyrocket through the roof and (b) the 'support' (?) provided by MS seems to have got better with the release of Win10. My rants is at http://answers.microsoft.com/en-us/windows/forum/windows_10-security/formal-complaint-extremely-poor-and-rude-microsoft/d6e4dc2d-27c4-410d-b28d-9855d45fc6d7 if you are interested.

  To be fair (?) to Microsoft, they're probably dealing with a considerable number of complaints, requests and similar with the launch of Win10, but in no case should justify "hang up" on frustrated users who are asking valid questions about Microsoft products. Will not create us these problems, and many of us have been "actively encouraged" to use Microsoft products through some pretty compelling marketing - Microsoft is expected to provide some of this service of 'better quality' and 'innovation' they like to make out in their campaigns in the media.

  If you want to deepen your question, you might be able to find a back door into the network MS. try to do an internet search on the Microsoft contacts in your country - they like to push to good media on themselves, so you can be able to find someone who handles issues related to the consumer media. If you feel that, send them an email or (if you're lucky enough to get a phone number), give them a call. No guarantee of operation, but you can try.

  Good luck!

• How to make a formal complaint about the low level of support?

  Recently, Adobe has cancelled my account because of no payment, it's because I've lost my credit card linked to my subscription. I spent a lot of time trying to update my account payment settings online, but it does not work. I tried to contact someone via the support portal to help me update my payment method by using my new card. They sent me a link to update my card details as I did. During my next payment is due I always charged to my old card and receive an invoice by e-mail (this is not usual). Then I get another email telling me that my account was cancelled. When I check my bank account I was accused $76,13 by adobe (a strange amount). I contacted someone through the portal of support and asked why I had been charged this total and why my subscription has been cancelled. After providing all the payment information for him I had, he said that he had no record of it in his system. He said while "in this case I have to escalate the case to the next level, he will get back to you in 2-3 days by e-mail. I have not received email for more than a week. When I received an email in East of "support non-response' who said ' I have asked the team concerned to study in what respect $76,13 billed and will come back to you once we hear from the team." I answered twice and provided for my bank information confirming the money deducted from my account by adobe and have had no response in 3 days.

  I think that this level of support is not entirely satisfactory and that a problem like mine should be treated with a higher level of care by the support team. It shouldn't take more than a week to send me an email telling me that they had someone looking into it. I asked my membership be reactivated with no response.

  Does anyone know of a number of direct contact or email so that I can reach out to someone who may be able to solve my problem at a faster rate? and also to make a formal complaint about the abuse by management.

  Thank you very much

  Emily

  Unfortunately there is no substantive complaints hotline.  If you can find a member of the staff of Adobe here in the forums and send them a private message, they would be willing to go further and push your question through resolution.

• Complaint about the inability to change payment information

  As there is no place to write a complaint to and the customer service talk to answer the most basic of problems, I'll put it here.

  I think it's ridiculous that I cannot change the credit card I use to pay my subscription of cc of adobe. I can change it only to one who is registered to an address in my country of origin, but I moved to the United Kingdom since the subscription and would like to pay with the card I use here, so that I can cancel my old one and avoid unnecessary bills. The only solution that I received through the chat support is to cancel my account and re - register, of course at a higher price!

  It seems that the more a company monopolizes a market, more they feel the right to treat their customers like garbage. It is very bad customer service.

  Hello

  I really apologize for the experience.

  Please see manage your membership FAQ: How can I update my payment information?

  Hope that helps!

  Kind regards

  Sheena

• (Redirected) Need to talk to corporate officers of complaint about the guarantee

  Hello
   
  I called him today and was not helped. I had an agent to disconnect the line on me. I have pointed out the problems with my computer. This computer is an exchange in the previous year. I talked to a person who called the Manager himself, he was very disrespectful and rude to me. He was not friendly at all. His name is, he said.  I simply asked for an email or site Web or link to lead me to talk with the head of the company. He told me he couldn't give me any information and he did not have this phone # or e-mail address. Honestly, I've had enough with Dell customer service and technical support. I only showed very little respect and interest. The first day I called, I was put on hold. It was Saturday, April 25, 14. Same day, I spoke with another person who called the Manager himself. They asked me 30 issues differently because it has not got what I was saying and explain to him. Initially, my contract for comprehensive health care ended in may 2014. I realized the change when I got my box back with a computer set, and when the technician told me that someone had gone into the system and adjusted my date to February 20, 2014 at end instead of the original date in may 2014. My computer is still not fixed and must be repaired. I would like someone to call me and give me and solve the problem that I am with my system and the poor customer service that I've been exposed to. I don't understand why these officers the impression to be aggressive and disrespectful towards the customers. I don't deserve to receive this treatment at all. This customer service is very awful, keep getting transferred over and over again.

  Best of this post in the Customer Care Forum, here:

  http://en.community.Dell.com/support-forums/customercare/f/4674.aspx
   
  Bev.

• Complaint about the cancellation of cloud

  50% of the rest of the fresh payment of cancellation, which is still the goal.

  Hey Cameron,

  Please refer to Adobe - General conditions of subscription which is always present before finalizing the purchase.

  Concerning

  Stéphane

• Increase in price of 93% on version student?

  I live in Australia and I just saw that when is my subscription be renewed my monthly price will be $28.99 instead of $14.99 next month.

  Is this a mistake or something?

  It seems quite an increase in prices of crazy to be honest, and I don't see how Adobe can justify the price increase for students who are probably already struggling to pay for current subscription plus all their other expenses.

  Will consider not to renew my subscription because of price increases.

  Yours Truly,

  Andrew

  I've just found out about it and it was ridiculous. But I did some research, and it does not mention the $14.99 price is only for the first year for all students and teachers. It is supposed to increase to $24.99 after the first year. So judging from that, the increase in prices of $28.99 isn't that.

  But I certainly get where you are coming. I'm a little annoyed that I have to pay more money for it, but it was going to happen anyway

• Where the complaint on the Firefox extension that are harmful to my Web site?

  Hello

  I received feedback from my customers that they were no more able to access some of my sites because of a third-party extension they've installed.

  Note: I have installed this extension and have confirmed that the malicious activity was true.

  Where the complaint about the Firefox extension with malicious intent?

  Concerning

  Hello, if the addon is hosted at addons.mozilla.org, please use the contact under 'Concerns editorial' option described in https://developer.mozilla.org/Add-ons/AMO/Policy/Contact

• I have a question about the delivery of the school.  If I start paying $19.99 a few months before that I control, I keep getting this price for the rest of the year?  Or will I stuck having to pay $50.00 per month until the contract is in place?

  I have a question about the delivery of the school for creative cloud.  If I start paying $19.99 a few months before that I control, I keep getting this price for the rest of the year?  Or will I stuck having to pay $50.00 per month until the contract is in place?

  Student discounts are good for a full year, without worrying if you drop out during this period.

  Mylenium

• What is the increase in the price of 49.99 to 69.99 (CC full)!

  Just on the last Bill... no warning, no explanation. Just take the money from my card.

  Think of a complaint with the credit card company

  Hello

  It could be the promotional pricing that you were offered both of the subscription that is valid for only 1 or 2 years depending on the conditions.

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Error message about the price of the product?

  Someone got this before?

  ERROR: You have provided a 2 sale price, but quantity 2 is missing or less than or equal to 1. 2 quantity must be greater than 1. Ensure that you have provided a 3 sale price.

  But at the price of sale, one is $ 1.99. The PRT is 0.00 as we don't use it.

  The two retail price is $1.89 for 100 units

  There is no retail price 3.

  Minimums are 25.

  Nobody knows why, be funny? I would look in the knowledge base, but kb.worldsecuresystems.com is still broken...

  We managed to reproduce the problem and reported a bug with the team of dev on this issue. I believe that this will be corrected in the next sprint, but be on the lookout for BC messages blog as bug fixes are published there before each upgrade.

  See you soon,.

  -mario

• When is MS stop support Vista service pact 2 and a few questions about the upgrade to the new version

  Hello comrades,.

  I have a few questions and concerns, and hope that you guys can share with me some lights here.

  1. What is MS stop supports the Covenant of service about the update of windows Vista 2 / other online support?

  2. my computer is vista based 32 bit, ultimate version. I heard that there are a lot of wonderful things about Windows 8. Should I move to Windows 8, or should I actually wait awhile then buy a new computer with Windows 8 64 bit attached?

  Honestly, it's a question that has been bothering me for some time. But my laptop is 4 GB of RAM, 1920 x 1080 HD display, 300 GB HARD drive at 5400 RPM (cost me a lot - it's a SONY) and have been works very well even with vista, the operating system highly complainted by many others. I think it would be a waste to buy a new computer, including the so-called net-books and i - PAD, I know, they are beautiful and sexy, but looking at their record, I was speechless. Yet knowing 32bits was maximum and MS has already announced that they stopped support for Vista SP1, consider that SP2 is expected online.

  3. how long do you 32-bit based can last? Should I increase the RAM of 4 GB to 6 GB and upgrade to Windows 8?

  4. How about 64-bit based of the future? Or is it true that most of the computer manufacturing starts in the future these application device of the base (not the real computer-driven software)?

  5. or should I forget it all, wait 3-4 years, until my laptop would be a museum piece, then buy a desktop computer which monitor and hard drive is all separated, knowing it is the best technique for the $s and phone for mobile computing laptop use there?

  I understand that this is somewhat a personal decision, but I really appreciate you guys Preview on the path of the operating system! Thank you

  Yes it will work to buy a copy upgrade of Windows 8.   This is a custom installation rather than an upgrade in place once you switch between 32-bit and 64-bit.  However you can still save money by buying the upgrade license.

  More important is that all the drivers you need will be available.  Your computer manufacturer will not write drivers for Windows 8 because the computer has been out of production far too long.

  Windows 8 is a significant departure from previous versions and I suggest that you upgrade to Windows 7 If you are tired of Vista or wait until you buy a new computer before Windows 8.  You read the discussions on the forums of Windows 8 CP.  At this point, there are many critics of Windows 8 due to the removal of the Start button and Start Menu.  Many people dislike having to rely on style Metro Screen start for many things.  It is becoming a major concern.

  To navigate to the Windows 8 CP forums use in the middle of the dropdown at the top of this forum page.

  Note:  Microsoft has not announced that there will be copies upgrade for Windows 8.  Microsoft has already stopped providing copies of upgrade of Office is not yet clear what will be available for 8.

• Fusion drive vs 7200 RPM HARD drive, it is worth the difference in price?

  I have the beginning 2009 24 "clocked at 2.66 GHz, Intel Core 2 Duo w/4 GB memory.  I have 86 GB of capacity, 83 GB available on my hard drive but I get these days, turn the beach balls, delayed typing, and 5-6 min restarts (if it does not crash).

  (1): I started in recovery mode, run Disk Utility first aid on the three volumes that I configured and also to perform first aid on my external HD backup and time Machine external HD to ensure that those to external systems were functioning properly.  They are.

  (2) I ran Disk Warrior on all volumes and Cocktail on bootable disks.

  So... is probably time to let decision-making in early 2009 iMac.  Looking at the new, I wonder if the 27 "1 TB drive merger is worth the difference in price of the 1 TB 7200 RPM HARD drive?  I only do the usual things: mail, loading some photos (about 12 000 photos in iPhoto), web searches, etc.  No big, heavy use.

  It the additional sum of $200. Fusion drive worth it?

  For this purpose? N °

• A few questions about the Satellite A100 PSAANE

  Hi friends,

  I have a Toshiba Satellite A 100 - PSAANE with Vista Home Basic preinstalled in it.
  Now, I have a few questions... I mention below: -.

  (1) if I want to format my laptop, I need a CD to install for Vista Home basic... then I don't have this Toshiba CD when I bought the laptop. So how do? question: How can I format it?

  (2) can I change my Vista Home Basic to windows XP? I think it's much faster than this one. is it advisable?

  (3) I have a GB of RAM in the laptop. Increase the RAM? I think that my laptop has become to slow down. is it advisable?

  (4) and on my screen, everytime I try to change my profile screen to windows Classic view, my screen begins to blink. and after a while, the screen turns off. So I can't change that. I put the color scheme of windows vista only. What to do about that?

  Please help me friends. Thanks in advance.

  Kind regards
  Perkins

  Hello

  Here, a few questions about the number:

  (1) usually, you should get the Vista Toshiba Recovery DVD. If you didn t receive this DVD then you can order it here https://backupmedia.toshiba.eu/landing.aspx or you could install the disc of Microsoft Vista.

  (2) of course, you can do this. I think that Win XP drivers can be downloaded from the Toshiba driver page.

  (3) Yes, you can upgrade the RAM. For more information, see your manual or search on this forum for similar topics

  (4) maybe it s associated with the graphics driver. Check if you can update. I would recommend additional check if you are using the latest version of the BIOS

  Welcome them

• Complaining about the delivery of the software/drivers in a new computer.

  About 2 weeks ago, I bought a Satellite A660.
  After you open the box and all first from this computer, it was cluttered with tons of useless software.
  Each restart of usually take far too long for such a powerful computer.
  Take a look at the list of processes, there was a huge amount of current process.
  What is all this! ??? What are you doing in my computer! ??
  After some research, I discovered that a few of them what they made, and the rest are still unknown to me.
  And those that I discovered was absolutely unnecessary and superfluous.
  After each start up, the HARD drive makes a frantic scratching to treat all the softwareit is charged.
  Despite the huge amount of ongoing process, the remote was not working.

  Why Toshiba offers a computer brand new powerful and enjoyable in this condition! ???

  I decided to install a new OWN Windows 7 Ultimate.
  I spent the last 2 weeks trying to do.
  The drivers and the software trick is to be a NIGHTMARE.
  I spent last week by train to get things to work again... and I'm about to give up.

  The drivers are a mess... some are undocumented, others do not work, others do nothing.
  There is no way of knowing what is REALLY necessary and which do not.
  There are unknown tasks / undocumented (this is a brand new 800 euros; computer... Why should I undocumented patches inside)
  Drivers Toshiba page there are 57 thingies to download the Toshiba... you just may not INCLUDE adjustments to the installation of the drivers.

  When I asked for the support that they gave me a "Toshiba Software install" program.
  An automated tool that will make my work computer! Finally!
  After you downloaded and installed all the stuff she needed, this is the result:
  * The Panel buttons not working do not.
  * No ECO feature
  * Stil remote control does not
  * Hardware acceleration with the version of the incorrect driver, makes the games run at a very low speed.
  * Port Ethernet does not exist.
  * Webcam does not

  I use computers for more than 17 years and NEVER had such troubles, the confussion and the refectory with the drivers.
  I'm a systems engineer and software developer, so I know a little about the software and drivers.
  And never had so much trouble to make a system work fully.
  I spent hours reading forums and vague or incomplete information everywhere on web of Toshiba.
  I just want a computer that works simply, effectively, according to the price I paid for it.
  Do not have a PROBLEM of 2 weeks.

  Despite the material is excellent, the part of the drivers/software is a mess.
  I'm just tired and will return it and ask for a refund.

  Hello Zabalero

  In general I put t read long assignments, but the topic of this thread was interesting and I made the decision to read what you have to say about software pre-installed.

  I put t know what do you want now. Did you just searched for a place where you can write about it or you need assistance?

  In any case, I can understand you if you think that there are a bunch of useless stuff but as experienced system engineer, you know very well how this works and what the laptop manufacturers are offering. We are here on the Toshiba forum and write about Toshiba, but there is not much difference if you check the other laptop manufacturers.

  Optimization of the operating system is not so complicated and in 30 minutes, you can have perfect OS pre-installed (the recovery image optimization). Okay, your decision was clean installation of the OS. It's OK, but you know very well you have to install a lot of drivers and Toshiba specific stuff in addition one by one and this must be done in the proper installation order.

  In general I think you didn't raise enough information on your new machine. In s manuals you will find a description of each tool of Toshiba and utility with exact explanation that you can do with it.
  On the one hand you want to have only necessary things, but later complain of missing features. Problem is that buttons face, utility eco, remote control, webcam and all other hardware components are controlled with different Toshiba tools and utilities so they must be active in the background and it's certainly not useless.
  I put t know what else to say.
  I just hope that you created the recovery DVDs until you started the clean install of the OS.

  If you have made the decision to return to your laptop back any further discussion will probably not help you much.

  Bye and good luck.