Computer and camera are compatible?

I have a HP Photosmart R607 digital photo camera that works very well.  I just bought a new 48 HP Pavilion dv6 - 6 c computer.

I tried to download my photos, but it seems that the camera is no longer compatible with this computer.  Am I wrong?

Thank you.

Charl

Thank you for contacting the HP Forum.

I'm sorry, but you are right the incompatibility.  In fact, it isn't really your new computer, but the Win7 operating system - in any case, it is not compatible.

If you want to take a look at some information about your camera, click on this link.  If you look under the heading 'Alerts for this product', you will notice a link for incompatibility with Win7.  The first line of this document reads, "we are sorry to inform you that there is no support for Windows 7 available for your HP product. This is why your product does not work with Windows 7. »

Thank you for being a customer of HP!

Tags: Notebooks

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