computer crashed today cannot find webcam

I had a problem and my computer crashed. Did a restore and now can not find built in webcam

Hello Ron,

Thanks for posting your question on the Microsoft Community.

I would like to know some information about the problem so that we can help you better.

1. What is the brand and model of your computer?

I would suggest trying the following methods and check if it helps.

Method 1:
Open the hardware and devices Troubleshooter

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

If this does not help then, use method 2.

Method 2:
Try uninstall and reinstall the webcam from the Device Manager. To do this follow the steps below:

a. Click Start, type device manager in the search bar to start and then press ENTER.

b. in the Device Manager, look for the Webcam in imaging devices. Right-click on the webcam, then

Click on uninstall.

c. restart the computer, the webcam will be automatically installed.

Check if the webcam works.

Additional information:

Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows/Update-driver-hardware-ISN

Tips for solving common driver problems
http://Windows.Microsoft.com/en-us/Windows/tips-fixing-common-driver-problems#tips-fixing-common-driver-problems=Windows-7

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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