Computer hangs at logoff when I stopped Windows 7 Professional 64 bit

Only, I built my computer and when I go to shutdown it hangs on logging off the screen.  I ran Memtest and memory seems to be fine.  Not sure what the problem is.  I have my operating system installed on a 120 GB SSD.

Hi Kajboy,

·         Did you do changes on the computer before the show?

·         You get the error message?

·         What is the brand and model of the computer?

Follow these methods.

Method 1: Follow these steps:

Step 1: Start the computer in safe mode and check if the problem persists.

Step 2: If the problem does not persist in safe mode with networking, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

Note: After completing the steps in the clean boot troubleshooting, follow step 7 the link to start the computer to a Normal startupmode.

Method 2: Follow the steps in the article.

Optimize Windows 7 for better performance

For reference:

Slow PC? Optimize your computer for peak performance

How to make a computer faster: 6 ways to speed up your PC

Tags: Windows

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    What is OEM software? :

    http://support.Microsoft.com/GP/oemsupport_1/en-GB

    Licensing FAQ:

    http://www.Microsoft.com/OEM/en/licensing/sblicensing/pages/licensing_faq.aspx

    2) 'Upgrade' which I believe will overwrite an existing operating system (matter if it's XP or Vista?) and install "Windows 7". Here are all my existing files maintained? If this is not the case, can I 'restore' to a 'Backup' created by XP?

    If you do not want to restore Windows XP someday, I suggest that you backup before migrating to Windows 7.

    EaseUS TODO Backup free - CNET Download.com

    You cannot upgrade Windows XP to Windows 7. Especially in the case of Windows XP Professional x 64, you need start a custom Setup by booting from the Windows 7 DVD.

    Boot from the Windows 7 DVD
    Click Install now
    Accept the license agreement

    When the option is displayed to select a type of installation, click (Custom advanced)

    Select the disk partition where you want to install Windows 7 click Next.

    You will receive the following warning:

    The partition you have selected may contain files from a previous Installation of Windows. If so, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows.

    (At all costs, do NOT click on anything in Format, deletion or Partition name.) So even do a custom installation, your personal files are still kept. Click OK

    The installation program will now begin installation. During installation, your computer will be restarted several times.

    Once the installation is complete, you can complete the Out of Box experience as the choice of your laptop, create a username, password, your time zone. You can then proceed to download the latest updates for Windows and reinstall your applications and drivers.

    You can then retrieve your personal files from the Windows.old folder and reinstall all of your applications and drivers.

    http://notebooks.com/2010/11/09/how-to-recover-documents-music-and-email-after-upgrading-with-the-Windows-old-folder/

    3) "Retail", the more expensive but, I understand that, can be transferred or installed on a PC refurbished, although it is only has a license valid on a PC at the same time. Is there a difference between "Retail" and "Upgrade"? Can I use one over the other? If so, why? Is there a difference?

    Both are the same with one exception.

    Full version - does not require a license of previous qualification.

    Version Upgrae - requires a license of previous qualifying installed (Windows XP, Vista)

    4) authentic software. Is it possible that I can know without having the product in my hands, or installed on my system, whether or not an article supposed to be "Microsoft Windows 7 Professional 64 bit" is actually authentic. Is there a relevant question, can I ask which would identify a fake before I part with my money?

    Purchase from the following links are guaranteed to be authentic:

    Where can I still get Windows 7?

    Full version-

    Microsoft Windows 7 Home Premium

    Full version-

    Microsoft Windows 7 Ultimate

    Full version-

    Microsoft Windows 7 Professional

    Version upgrade-

    Microsoft Windows 7 Professional upgrade

    Version upgrade-

    Microsoft Windows 7 Ultimate Upgrade

    Version upgrade-

    Microsoft Windows 7 Home Premium Upgrade

    Family Pack:

    Microsoft Windows 7 Home Premium Upgrade Family Pack (3 users)

    Microsoft Store:

    http://www.microsoftstore.com/store/msstore/list/parentCategoryID.44066700/CategoryID.60521000

    ---------------------------

    If you buy in a physical store, make sure it is a reputable dealer: CDW, Tiger Direct, Office Depot, Best Buy, Wal-Mart.

    See also:

    Home - Home - Microsoft How to tell page. Devices and Services

    Thanks in advance for any help you are able to offer.

    Best regards

    Tony Norton

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