Computer HP laptop does not work

Hi, I have a hp running habit. I tried the first disc hard self-test and it freezes at 68%. My logic is if can test at 68, why didn't he at least try to start? I hope that there may be another problem which is the cause of freezing rather than the hard drive itself.

I have an online backup of all the files that are important but it is anyway to get my data on this hard drive?

Thank you.

Hello

You are welcome, it would certainly be the first thing I would try to change given the symptoms.

As another test, you can try the following.

Using another PC, follow the procedure on the link below to create a bootable Ubuntu CD and follow the steps in part 3 of 'Try' to see if the operating system is running on your laptop.  The option 'Try' runs the operating system from the CD without having to install on your HARD drive.  If it works Ok (it will be slow running on a CD), this would tend to confirm that the problem is with the HARD drive.

http://www.Ubuntu.com/desktop/get-Ubuntu/download

Kind regards

DP - K

Tags: HP Desktops

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