computer laptop 2b19wm 2000: restore factory settings

My HP laptop had windows 8 on it when I bought it and I had difficulties to use it so I had someone install windows 7 Professional on this subject not knowing that it was a pirateCD.

Now I get messages from Microsoft that it is not authentic.  And of course, I've lost some features.

I tried several recommended ways to try to restore it to factory settings and nothing has worked.

I didn't start with any drive. I tried to go to start, all programs and recoery, but there is no recovery in my programs.

I tried to start with f11 no results.

You need to speak with the person who has installed Win7.  If it was a 'pirate' CD, then you will probably NOT be able to activate it with a legal product key because those usually remove the activation code - to prevent it to be disabled.  But, if it was a 'real' DVD, then those usually use a utility to circumvent activation, and in these cases, after the withdrawal of this utility (usually a version of KMSPico), you can then use a legal product key to activate it.

If you feel that my suggestions helped you, please click on the Thumbs-Up symbol; If they helped to solve your problem, please click "accept as a Solution.

I'm a volunteer and I do not work for, or represent, HP.

Tags: Notebooks

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