Computer laptop Lenovo T400 (with XP) can't read some DVDs (for example ToyStory3)

I have a Lenovo T400 (with XP as an operating system). I just rent a DVD ToyStory3 of Redbox. My laptop can not recognize DVD (dvd turned and continues to try to read, but it never succeeded). I put the DVD in another laptop (Dell Inspiron 15, with a Windows 7 operating system), and it works very well. I never had any problem to play a DVD on the Lenovo T400 (and he can still play DVDs like cars). Any suggestions?

Hi Yen 7008,

1 run the fix it from the link below and check off the results: your CD or DVD cannot read or write media:http://support.microsoft.com/mats/cd_dvd_drive_problems

2. you can also check out the link below: how to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD:http://support.microsoft.com/kb/321641

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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